DoubleTree by Hilton New York Times Square West

4.0 star property

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Creator video - submitted by kaya gravitter
Exterior
Terrace/patio
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(213 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(42 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(9 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.4 out of 10
Good
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Accessible King Room with Shower

  • Sleeps 2
  • Free Wi-Fi

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, River View, Corner

  • River view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard King Room-Hearing Accessible

  • Sleeps 2

King Room With City View-Hearing Accessible

  • Sleeps 2

Similar properties

About the area

New York

A stay at DoubleTree by Hilton New York Times Square West places you in the heart of New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.5 mi (0.8 km) from Bryant Park and 0.5 mi (0.8 km) from Madison Square Garden.

What's nearby

  • American Lyric Theater - 3 min walk - 0.3 km
  • Times Square - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Jacob K. Javits Convention Center - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Tranzit - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪The Placery - ‬2 min walk

About this property

DoubleTree by Hilton New York Times Square West

DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 612 air-conditioned rooms featuring LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge), concierge services, and a banquet hall.
Enjoy American cuisine at Good Times, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include wired internet access (surcharge), a computer station, and dry cleaning/laundry services. Planning an event in New York? This hotel has 900 square feet (84 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Good Times - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Good Times
  • High Bar

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1710 out of 3989 reviews
Rating 8 - Good. 863 out of 3989 reviews
Rating 6 - Okay. 668 out of 3989 reviews
Rating 4 - Poor. 331 out of 3989 reviews
Rating 2 - Terrible. 417 out of 3989 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sierra

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love this hotel it’s amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities
Staff very nice and helpful definitely would stay there again for my next visit
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Gurwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adolfo Javier Garza

Liked: Cleanliness, amenities, property conditions & facilities
Great staying
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, very clean, good location, friendly and helpful staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacqueline

Clean rooms, ideal location and friendly staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean great staff would stay again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice close to a lot of things
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

David

Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazingly quiet, great location, and friendly helpful staff.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff was wonderful!
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room ,
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and the staff very friendly. The proximity to Times Square, 5th Avenue, Rockefeller Center, St Patrick’s Cathedral and, of course, shopping was great. I would stay there again.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful from checking in, to helping us learn to navigate the trains and busses, to valet, and checking out! Worth the cost compared to other hotels in the area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was clean and many near by shops
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Atiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! The facility was great. I loved the free cookies too.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The staff checking us in were amazing. The room was clean and we loved the text messages for anything we needed.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

julianna

Small rooms but close to Times Square
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Karn

Liked: Cleanliness, amenities
Housekeeping was excellent.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Whitney N

Liked: Cleanliness, amenities, property conditions & facilities
Loved our room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lakea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection was great and so was the bar.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jonah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Claudene

Cheap hotel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Marvin

Liked: Cleanliness
Nice Staff.
Stayed 4 nights in Feb 2026