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DoubleTree by Hilton New York Times Square West

4.0 star property

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Lobby
Exterior
Terrace/patio
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
350 W 40th St, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Jacob K. Javits Convention Center
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, River View, Corner

  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2382)
The price is NZ$1,161
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hyatt Place New York City/Times Square

About the area

New York

A stay at DoubleTree by Hilton New York Times Square West places you in the heart of New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.5 mi (0.7 km) from Jacob K. Javits Convention Center and 0.5 mi (0.8 km) from Madison Square Garden.

What's nearby

  • Times Square - 7 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 10 min walk - 0.9 km
  • Empire State Building - 17 min walk - 1.5 km
  • Manhattan Cruise Terminal - 4 min drive - 2.8 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Hotel with a fitness center, a short walk to Times Square
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 612 air-conditioned rooms featuring LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge), concierge services, and a banquet hall.
Enjoy American cuisine at Tranzit, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in New York? This hotel has 900 square feet (84 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar-UNDER RENOVATION - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day), Wired Internet (surcharge)

Parking and public transport

  • Secured self parking on site (USD 70 per day)
  • Secured valet parking on site (USD 90 per day)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 25.99-30.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Tranzit
  • High Bar-UNDER RENOVATION

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (900 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Secured self parking fee: USD 70 per day
  • Secured valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 668 out of 1788 reviews
Rating 8 - Good. 409 out of 1788 reviews
Rating 6 - Okay. 327 out of 1788 reviews
Rating 4 - Poor. 169 out of 1788 reviews
Rating 2 - Terrible. 215 out of 1788 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Iqrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Emin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Mohamed Yusaf

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel friendly were helpful & friendly, location was good, however condition of room & property require updating in relation cost of room
Stayed 6 nights in Nov 2024

6/10 Okay

Traian

Travelled with family
It was an ok place to stay for a few days
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 4 nights in Nov 2024

10/10 Excellent

Cianni

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay! Would stay again
Stayed 2 nights in Nov 2024

8/10 Good

Joseph P.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Port Authority and Javits center.
Stayed 1 night in Dec 2024

6/10 Okay

Simha

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Besma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
A very busy property with small but clean rooms. My room had to maintenance issues.1) The door needed to be pulled shut when leaving the room. 2) The bathroom sink faucet was difficult to operate
Stayed 2 nights in Nov 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road is a bit of a cluster in front of the hotel with traffic coming off the Lincoln Tunnel. Valet was friendly and we got checked in without too much trouble. We didn't have issues with beggars immediately around the hotel as some seem to have. Subway and buses are very close and Times Square is a quick walk. Staff was professional and responsive. Room was ok size for NY, it was clean and well appointed for the price. I'd stay there again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jared Thomas

Disliked: Staff & service, amenities, property conditions & facilities
Heat wasn’t working properly in room. We were lied to about when we could check in. And the staff lied about the property having a roooftop bar which ended up being under construction. When expressing these concerns there was little remorse and the experience was very poor.
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 7 nights in Nov 2024

10/10 Excellent

franco

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

8/10 Good

Yoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, close to restaurants in Hells Kitchen, short walk to Times Square, theatres, Bryan park and Port terminal is right across street. service was good, I liked they offered bottled water as needed, beds and pillows very comfortable. The only area for improvement is elevators & stairs, I highly recommend enabling card entrance via stairs… it would reduce the elevator traffic a lot. Staff were very helpful, friendly, well run place
Stayed 5 nights in Nov 2024

6/10 Okay

Qasim

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Rich, Nescopeck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and easy walking to many major attractions.
Stayed 2 nights in Nov 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Raji

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property and room area is very noisy snd heat in the room didn't work! Technician tried to fix but they couldn't. Room git very cold.
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had was that I was on the 24th floor and the elevators were very crowded, so it made them slow. That's nothing the hotel staff could do anything about but just keep this in mind when checking out to trying to make an appointment or show on time.
Stayed 1 night in Nov 2024

6/10 Okay

Qass

Shocking start ruined the overall experience
After a 7 hrs flight, 3 hours at customs, last thing you wanna hear is your hotel room hasn’t been paid for eventhough I had receipts and proof id paid. They didn’t care. Lady at reception said sort it out with Hotels.com then get back to us. Spent an hour trying to sort this mess out, and eventually did. Hilton had confused me with someone else with a similar name, had to get the lady from Hotels.com to talk to Hilton on my phone in order to sort it. Ridiculous all round. Melanie and Mariana for their part were lovely in trying to sort it out for me. Gave me free breakfast and late checkout for the trouble but the other 2 receptionists were horrible. Ruined my first trip to NYC. Room was average, small and clean. Decent tv size and bathroom. Biggest problem is elevators. Massive wait, everyday, no matter the time but I’m told this is common in NYC during the holidays. Wouldn’t come back here.
Stayed 1 night in Nov 2024

8/10 Good

Alexa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love doubletrees because they have comfy beds and yummy cookies so I stay at them frequently for both personal and work travel. This property is convenient and clean. However, lines for elevators are long, as well as for the bag check - so plan accordingly.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel M

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location, free cookies 😊
Stayed 1 night in Nov 2024