Hotel Hayden

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Hayden

Breakfast area
View from property
Lobby sitting area
Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
127 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • 5th Avenue
    ‪6 min walk‬
  • Madison Square Park
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Similar properties

Hotel Hayden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 192 out of 1001 reviews" "
Rating 4 - Poor. 99 out of 1001 reviews" "
Rating 2 - Terrible. 84 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location
Good location
Stayed 1 night in Oct 2024

6/10 Okay

Janien

A Quick check was the best part
The room size was fine but the bed was too hard, they had plastic over the mattress and a thin sheet over that. The plastic was gross the pillow cases were too small for the pillows. The view out the window was of the fire esacape of the bldg across from us. Only 4 hangers in the small wardrobe. The bathroom had a blow dryer and soap and shampoo and conditioner. The tile in the shower was falling out and the grout needed a deeper clean. The room was sound proof and it did have great blackout drapes. The breakfast included was a selection of good bakery and starbucks coffee and offered juice, yogurt and bananas. That was about it. I would not stay here again.
Stayed 4 nights in Oct 2024

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Excellent location close to Penn Station, close to the subway, beautiful street with the flower shops, the room was vey clean and comfortable, coffee with the fresh pastry in the morning, very quiet, has elevators. I definitely recommend..
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience Ever
Terrible rooms and bed. Checked out immediately. Still have not received the refund. Hotel is not answering the calls from Hotel Tonight about the refund.
Stayed 3 nights in Sep 2024

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
I understand they offer continental breakfast but the quality and selection was disappointing .
Stayed 2 nights in Oct 2024

8/10 Good

Vivian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice, efficient, and welcoming atmosphere. Because of some construction on site, we missed the Mykonos restaurant on the roof but are looking forward to dining there again on another occasion. The continental breakfast was a bit skimpy for someone like my husband who likes eggs and/or granola, but it was fine for me who just drinks coffee and eats a small yogurt.
Stayed 2 nights in Oct 2024

2/10 Terrible

Liam

Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, staff were helpful and the room was lovely.
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not helpful. Room was not clean.
Stayed 6 nights in Sep 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Leticia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was terrible made lots of noise, the paint coming off the wall. Not a place I will stay again
Stayed 1 night in Oct 2024

4/10 Poor

LAURA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Stayed 1 night in Sep 2024

4/10 Poor

Dalton

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel should only be selected for the area it is in. The rooms themselves are basic, boring, and in need of significant refreshment or repairs. The climate control in the room made plenty of noise but no difference in the room temperature. The toilet made noises all the time. The shower sputtered out water and was not adjustable. There was one for machine for the entire hotel and it wasn’t working. Instead of offering a solution, I was told I could go buy a bag of ice at the corner store. No glassware or silverware available at all. Everything was noisy and the service was less than you’d receive at a budget hotel. The worst hotel I’ve stayed at in the city by far and ONLY worth booking simply for the area and nothing else. I won’t stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Johanna

Business traveller, Travelled with partner
Liked: Staff & service
Staff was very nice, easy check in, walkable location.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryszard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities
Absurdly overpriced, with a mandatory “resort fee” adding insult. The gym is tiny and only marginally equipped.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The Hotel was in the floral district of Manhattan. The distance between the subway and restaurants are a short walk. The room had working air conditioning, hot water and somewhat comfortable bed. Other than that, the room was less then desirable with cracks in the ceiling of washroom, probably due to no working fans. If this was a 4star, id hate to see what a 3star is.
Stayed 5 nights in Sep 2024

4/10 Poor

Blanquita

Stayed 1 night in Sep 2024

4/10 Poor

Yosuke

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot shower, poor WiFi
Stayed 4 nights in Sep 2024

4/10 Poor

Ji, Irvine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend
Stayed 1 night in Sep 2024