All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 315 out of 1001 reviews" "
10 - Excellent
315
Rating 8 - Good. 311 out of 1001 reviews" "
8 - Good
311
Rating 6 - Okay. 192 out of 1001 reviews" "
6 - Okay
192
Rating 4 - Poor. 99 out of 1001 reviews" "
4 - Poor
99
Rating 2 - Terrible. 84 out of 1001 reviews" "
2 - Terrible
84
7.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
24 Oct 2024
Liked: Cleanliness
Good location
Good location
Verified traveller
Stayed 1 night in Oct 2024
6/10 Okay
Janien
24 Oct 2024
A Quick check was the best part
The room size was fine but the bed was too hard, they had plastic over the mattress and a thin sheet over that. The plastic was gross the pillow cases were too small for the pillows. The view out the window was of the fire esacape of the bldg across from us. Only 4 hangers in the small wardrobe. The bathroom had a blow dryer and soap and shampoo and conditioner. The tile in the shower was falling out and the grout needed a deeper clean. The room was sound proof and it did have great blackout drapes. The breakfast included was a selection of good bakery and starbucks coffee and offered juice, yogurt and bananas. That was about it. I would not stay here again.
Great hotel! Excellent location close to Penn Station, close to the subway, beautiful street with the flower shops, the room was vey clean and comfortable, coffee with the fresh pastry in the morning, very quiet, has elevators. I definitely recommend..
Terrible rooms and bed. Checked out immediately. Still have not received the refund. Hotel is not answering the calls from Hotel Tonight about the refund.
Stephanie
Stayed 3 nights in Sep 2024
6/10 Okay
Anthony
Travelled with family
14 Oct 2024
Liked: Staff & service
I understand they offer continental breakfast but the quality and selection was disappointing .
Nice, efficient, and welcoming atmosphere. Because of some construction on site, we missed the Mykonos restaurant on the roof but are looking forward to dining there again on another occasion. The continental breakfast was a bit skimpy for someone like my husband who likes eggs and/or granola, but it was fine for me who just drinks coffee and eats a small yogurt.
This hotel should only be selected for the area it is in. The rooms themselves are basic, boring, and in need of significant refreshment or repairs. The climate control in the room made plenty of noise but no difference in the room temperature. The toilet made noises all the time. The shower sputtered out water and was not adjustable. There was one for machine for the entire hotel and it wasn’t working. Instead of offering a solution, I was told I could go buy a bag of ice at the corner store. No glassware or silverware available at all. Everything was noisy and the service was less than you’d receive at a budget hotel. The worst hotel I’ve stayed at in the city by far and ONLY worth booking simply for the area and nothing else. I won’t stay here again.
Dalton
Stayed 3 nights in Sep 2024
8/10 Good
Johanna
Business traveller, Travelled with partner
27 Sept 2024
Liked: Staff & service
Staff was very nice, easy check in, walkable location.
Absurdly overpriced, with a mandatory “resort fee” adding insult. The gym is tiny and only marginally equipped.
Verified traveller
Stayed 2 nights in Sep 2024
6/10 Okay
Mark
24 Sept 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Mark
Stayed 1 night in Sep 2024
8/10 Good
Verified traveller
Travelled with family
22 Sept 2024
Liked: Staff & service
The Hotel was in the floral district of Manhattan. The distance between the subway and restaurants are a short walk. The room had working air conditioning, hot water and somewhat comfortable bed. Other than that, the room was less then desirable with cracks in the ceiling of washroom, probably due to no working fans. If this was a 4star, id hate to see what a 3star is.