Hotel Hendricks

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Hendricks

Front of property
Breakfast, lunch, dinner served; Latin American cuisine
Hallway
Breakfast, lunch, dinner served; Latin American cuisine
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
25 W 38th Street, New York, NY, 10018
  • 5th Avenue
    ‪3 min walk‬
  • Empire State Building
    ‪6 min walk‬
  • Macy's
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

Room, 2 Double Beds, Accessible (Empire State View)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Empire State View)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Empire State View)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Empire State View)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Empire State View)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

New York

With a stay at Hotel Hendricks, you'll be centrally located in New York, within a 10-minute walk of Empire State Building and Broadway. .This hotel is 0.5 mi (0.8 km) from Grand Central Terminal and 0.8 mi (1.3 km) from Times Square.

What's nearby

  • Empire State Building - 6 min walk
  • Broadway - 7 min walk
  • Times Square - 8 min walk
  • Grand Central Terminal - 9 min walk
  • Rockefeller Center - 13 min walk

Getting around

  • 42 St. - Bryant Pk. Station - 3 min walk
  • Grand Central - 42 St. Station - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 46 min drive

Restaurants

  • ‪Reichenbach Hall - ‬3 min walk
  • ‪Refinery Rooftop - ‬3 min walk
  • ‪Café China - ‬3 min walk
  • ‪Cafe 37 - ‬4 min walk
  • ‪Spyglass Rooftop Bar - ‬2 min walk

About this property

Hotel Hendricks

Hotel with a 24-hour fitness center, a quick walk to Empire State Building
Hotel Hendricks offers 176 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 176 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy Latin American cuisine at Isla Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Isla Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Daintree Rooftop - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Isla Restaurant
  • Daintree Rooftop

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 95 per accommodation, per stay, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 55 per day
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 95 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Hendricks LIF New York
Hotel Hendricks LIF New York
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Hotel Hendricks Hotel
Hotel Hendricks New York
Hotel Hendricks Hotel New York

Hotel Hendricks Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 677 out of 1298 reviews" "
Rating 8 - Good. 341 out of 1298 reviews" "
Rating 6 - Okay. 154 out of 1298 reviews" "
Rating 4 - Poor. 65 out of 1298 reviews" "
Rating 2 - Terrible. 61 out of 1298 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served our purpose well. Great location.
Stayed 5 nights in Oct 2024

6/10 Okay

Renee

Business traveller
Liked: Property conditions & facilities
Good location for a quick stay, no frills
The hotel was fine for an overnight. I wouldn’t recommend for longer. Bathroom was not super clean & the hair dryer was broken. The bar was closed and there was no coffee in the morning, (although there was a Keurig in the room). It was a great location with accessible self parking garage.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

khaled

Liked: Cleanliness
It was wonderful
Stayed 1 night in Oct 2024

4/10 Poor

Emad

Disliked: Staff & service
Beds are too small , room can't fit 3 people .tried to check out after 5 min but was not give the option to do so.spent 1 night only the left .
Stayed 3 nights in Oct 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
From the way the pictures show off this property online, this should have been a 5-star experience but it was not. The best phrase to describe it is "Lipstick on a Pig". Upon entering the room, the curtains were falling off, there was no in-room minibar or amenities as shown in the pictures, layers of dust in the closet, and several broken and worn down fixtures in the room. It took two days to fix anything without mentioning trying to make the experience right. (discount, dinner credit, free coffee?) Let every buyer beware.... your money is better spent elsewhere. Avoid this property at all costs.
Stayed 3 nights in Oct 2024

4/10 Poor

Peter

Stayed 1 night in Oct 2024

6/10 Okay

Philip

Good Location. No extras.
Hotel room was small but fine. Staff was cordial. Has a rooftop bar…but it closes at 10:30…in NYC. What closes at 10:30 in NYC??? Was going to try the restaurant on the lobby level. Asked hostess to view the menu. She gave us a dirty one. We passed. Resort fee is ridiculous. You pay for the use of “the gym”. The gym is a small room with two pieces of equipment and some free weights.
Stayed 2 nights in Oct 2024

8/10 Good

Virginia

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Toni

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Customer Service!
This is the WORST place to stay! I had a late evening check in and I purposely called ahead at 6pm to confirm and ensure my room would be ready and waiting because some hotels will give your room away if you arrive really late. Upon arrival at 11:30pm I was told they had given my room away! It was the week of Comicon and there wasn't a single hotel available within 90 miles. I spent two hours on the phone, called almost 40 hotels from their lobby trying to secure other accommodations without ANY help from their staff. I had a huge meeting the next day and no where to sleep. Needless to say I didn't perform well. Finally I was able to get ahold of a colleague at 2am and had to sleep on their hotel room couch at the expense of waking them up. It is still astounding to me that they didn't call me to confirm I was still coming, or even send me an email or a note. I had paid for that room and it should be mine even if I don't show up! Regardless, if you want good customer service, I would not recommend staying here as you will not get it. Don't arrive past 7pm or they will give your room away!
Stayed 2 nights in Oct 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New York fall visit
Hendricks is a great place to stay. Just round the corner is times square, the empire state building and maduson square garden. The staff were lovely and made us feel welcome. Well and the roof top bar....well...amazing. would definitely stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esther

Stayed 1 night in Sep 2024

6/10 Okay

Trevor

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok
In a great location and comfy beds but the room was quite small and way too dark needs some lights and servicing wasn’t very good
Stayed 3 nights in Oct 2024

10/10 Excellent

STEPHANIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Stefanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt old & ran down. AC, sink, and shower didn't work.
Stayed 3 nights in Oct 2024

10/10 Excellent

KAORU

Convenient location with kind receptionist.
Stayed 1 night in Oct 2024

10/10 Excellent

Tze Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Oct 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put into a handicap room where the button to open the bathroom door was broken. The door was very hard to open. Also, the towels felt very old and were very rough on your skin. They need to update their towels supply. The bathrooms had no sink space and all our toiletries needed to be set on the floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayson

Stayed 1 night in Sep 2024

8/10 Good

KAVORIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michele, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
View of the empire state building from rooftop was incredible!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
NOT WORTH $500 FOR LESS THAN 24 HOURS
Lovely front desk service, but room was cramped, bed & pillows way to soft and smooshy for our liking. A strange musty smell in the carpet. Dark rooms and not enough light in bathroom. Discounted parking is based on 12hours?! So cost over $100 for a less than 24hr. Rooftop bar was as cramped as the room, all smoke and mirrors with this one.
Stayed 1 night in Oct 2024

10/10 Excellent

Blagoje

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Andre

Stayed 1 night in Sep 2024