M Social Hotel Times Square New York

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for M Social Hotel Times Square New York

City view
Serves breakfast, lunch and dinner
Lobby sitting area
View from room
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • August Wilson Theater
    ‪1 min walk‬
  • Broadway Theatre
    ‪1 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

Superior Room, 2 Double Beds (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Social Deluxe Times Square King -Ball Drop View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Social Premier Times Square King -Ball Drop View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

About the area

New York

With a stay at M Social Hotel Times Square New York, you'll be centrally located in New York, steps from Times Square Church and August Wilson Theater. .This eco-certified hotel is 0.1 mi (0.2 km) from Circle in the Square Theater and 0.1 mi (0.2 km) from Winter Garden Theatre.

What's nearby

  • Broadway Theatre - 1 min walk
  • Gershwin Theater - 3 min walk
  • Times Square - 4 min walk
  • Museum of Modern Art - 7 min walk
  • Jacob K. Javits Convention Center - 3 min drive

Getting around

  • 50 St. Station (Broadway) - 2 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Beast & Butterflies - ‬1 min walk
  • ‪Gallagher's Steak House - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

M Social Hotel Times Square New York

Eco-certified New York hotel in Manhattan with a fitness center
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 480 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Beast & Butterflies, a bar/lounge which specializes in American cuisine, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (USD 55 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 30 for adults and USD 13.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Shopping

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (452 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2171 out of 3521 reviews" "
Rating 8 - Good. 863 out of 3521 reviews" "
Rating 6 - Okay. 284 out of 3521 reviews" "
Rating 4 - Poor. 121 out of 3521 reviews" "
Rating 2 - Terrible. 82 out of 3521 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

fernando

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Arelys

Travelled with family
Liked: Staff & service, property conditions & facilities
Thank you very much for the stay, we really loved the hotel, the location, and the service. Everything was great. However, I would like to clarify something for the future to avoid any inconvenience. Since the rooftop and bar are accessible to outside visitors, it’s important that guests are given priority. One evening, I waited in line to order a couple of drinks and sat at the bar. I could have continued ordering drinks, but a staff member told me I had to stand in a long line again. Even though I’m a priority guest, I had no intention of skipping the line. The issue is, if I’m seated at the bar, I should continue to be served there without having to get up and stand in line again, especially when it’s not clear where to sit after. This led me to leave the bar and go elsewhere, as it didn’t make sense to wait in line again. That was a bit disappointing, especially since many of the people in line were non-guests coming in to visit the rooftop. This could definitely be improved. I understand the place was busy, but if this happens often, perhaps hiring more staff would help.
Stayed 4 nights in Oct 2024

6/10 Okay

Julia

Business traveller
Liked: Cleanliness
Depends what you are looking for
I was in town for a business trip, location was perfect. What I did not realize that they have a DJ Thursday night till 11pm. The place is very hip and great for youngsters, influencers. I am old and boring :-) . Still hard to adjust to NYC prices of nearly $500 a night, you don't get much. After calling front desk about the noise ( we were on 14th floor and DJ on the 10th) , they said music will stop at 11pm and we will be credited $80 back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Albertine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at M Social Hotel, and I must say, it exceeded my expectations in every way. This hotel is situated in an excellent location, providing easy access to popular attractions and local dining options. Whether I wanted to explore the city or relax by balcony with a perfect view of the city, everything was just a short walk away. One of the highlights of my stay was the breathtaking view from my room. Waking up to such a picturesque sight was a fantastic way to start each day. The hotel’s design maximizes the views, allowing guests to fully appreciate the beautiful surroundings. Overall, I highly recommend M Social Hotel to anyone looking for a memorable stay with excellent amenities, service, and views. I can’t wait to return!
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Oct 2024

10/10 Excellent

Matilde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived before check in time and they let us check in and drop off our bags. Room was clean and maintained throughout our stay. Will be visiting again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have syayed here twice and both times we have enjoyed our stay. The staff is nice and the rooms and everywhere is clean. We also like how close it is to lots of different things. Makes the trip a very walkable adventure.
Stayed 4 nights in Oct 2024

8/10 Good

Chris, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a smaller room with handicap accessible instead of their standard room, but the hotel manager gave me free drink cards and waived the resort fee which was nice of him.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jalel at front desk is awesome.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great service
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent at check in/out. Nothing was too much trouble. Bar service is painfully slow. Needs more staff. Rooftop is superb. Memorable views down to TS. Very clean hotel, modern with a very upbeat vibe. Lots of beggars around TS these days which is sad to see given huw much money is swilling around. Would definitely go back.
Stayed 7 nights in Oct 2024

10/10 Excellent

sangeetha

Stayed 3 nights in Sep 2024

10/10 Excellent

Brent

Stayed 3 nights in Oct 2024

8/10 Good

Aliaksandra

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice location, very central, walking distance to main attractions. Rooms are rather clean, but very limited supply of bathroom soaps, no body lotion, no water in the fridge, no coffee or tea machine. Staff is friendly, nice breakfast at the hotel, very friendly staff at the restaurant, fun games in the lobby. Elevators are a bit of a problem, too long wait.
Stayed 2 nights in Oct 2024

2/10 Terrible

Justin

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel management was very unprofessional and does not take accountability for the actions of their hotel. Other staff members were very receptive, however. I would go back if the two members of management were removed
Stayed 4 nights in Oct 2024

10/10 Excellent

John, Richfield Springs

Liked: Staff & service
The hotel went above and beyond my highest expectations with customer service. The director of the front desk was exceptional and I appreciate his empathy and understanding.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
One step above a holiday inn
This hotel is no frills. I paid a crazy rate due to fashion week so relative value was not there. If you just need somewhere to crash, it’s fine. Service is fine. Bed is fine. Towels are old and rough. Don’t expect amenities or anything beyond somewhere to sleep. Which at normal rates, is fine here. You get what you pay for. The few big knocks I have: 1) room service was AWFUL. Ordered an omelet and I could tell it was boxed egg-like product. Bread was cheap loaf. Coffee was instant. It was terrible and very over priced. 2) asked for late check out which they granted an hour, only to then have someone bang on my door as I was trying to sleep a little longer after a crazy delayed flight. 3) the destination charge for a hotel that has zero to offer is just offensive.
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really well placed hotel with nice rooms and great staff.
Stayed 3 nights in Oct 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi wasn’t working in our room but otherwise excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A busy place! Only downside is that getting and paying a cup of morning coffee is difficult.
Stayed 4 nights in Oct 2024

8/10 Good

M.Cyrus, Santa Clarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything but super expensive
Stayed 8 nights in Oct 2024

10/10 Excellent

j k

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024