M Social Hotel Times Square New York

4.0 star property

Photo gallery for M Social Hotel Times Square New York

Breakfast, lunch, dinner served; American cuisine
Lobby
Room, 2 Double Beds, City View (Social) | Nightclub
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Times Square
    ‪4 min walk‬
  • Museum of Modern Art
    ‪7 min walk‬
  • Jacob K. Javits Convention Center
    ‪3 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

Superior Room, 2 Double Beds (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Social Deluxe Times Square King -Ball Drop View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Social Premier Times Square King -Ball Drop View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

About the area

New York

With a stay at M Social Hotel Times Square New York, you'll be centrally located in New York, steps from Times Square Church and August Wilson Theater. .This eco-certified hotel is 0.1 mi (0.2 km) from Circle in the Square Theater and 0.1 mi (0.2 km) from Winter Garden Theatre.

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Broadway Theatre - 1 min walk - 0.1 km
  • Times Square - 4 min walk - 0.4 km
  • Museum of Modern Art - 7 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 3 min drive - 2.1 km

Getting around

  • 50 St. Station (Broadway) - 2 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Beast & Butterflies - ‬1 min walk
  • ‪Gallagher's Steak House - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

M Social Hotel Times Square New York

Eco-certified hotel with a fitness center and a rooftop terrace
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 480 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Beast & Butterflies, a bar/lounge which specializes in American cuisine, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2135 out of 3467 reviews
Rating 8 - Good. 838 out of 3467 reviews
Rating 6 - Okay. 289 out of 3467 reviews
Rating 4 - Poor. 119 out of 3467 reviews
Rating 2 - Terrible. 86 out of 3467 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area in NYC
Stayed 3 nights in Dec 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Heater too warm in the room
The only complaint we have about this hotel is the heater/ac. It was way too hot and there’s no way to turn the heat down or to turn on cold air. Even my husband who usually prefers to be warm than cold said it was too hot in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Stayed 4 nights in Nov 2024

8/10 Good

Kevon

Elevator was not working on one morning and this was very inconvenient. However we got a $70 inconvenience fee as compensation. Other than that the hotel was a great location and very clean. Rooms were cleaned every day. Lobby was very trendy and modern
Stayed 4 nights in Dec 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

Chaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to so many things to do was perfect.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rich

Stayed 4 nights in Nov 2024

4/10 Poor

Johnny Raye

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sooooo expensive! I prepaid through Expedia and still paid a destination fee of 35 dollars a day, sales tax, then city tax.....every day! It added up to over $160 in hidden fees over a four day period.
Stayed 4 nights in Dec 2024

8/10 Good

Sylvia

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I felt the property was in an excellent location. Close to everything! Definitely recommend for walking to broadway shows. Rockefeller, 5th avenue shopping. Great pizza places around property!! Bar and dining experience very good. Views are amazing at the rooftop bar and restaurant beast and butterflies.
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Ertug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to be in the center of the city. Very convenient location. Super helpful and friendly staff. Very decent gym for a city hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation to NYC
We had a great time at M social hotel for a family vacation. The location is great with easy access to restaurants, shopping and lots of tourist attractions. The staff were friendly and helpful. We would definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Abigail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here during the first week of December. I have nothing but great reviews from the staff, the cleanliness & all the beautiful Christmas decor. The views from the balcony into Times Square were stunning. I also want to mention everything was walking distance from the hotel. Would most definitely stay here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Times Square Choice
Great location, helpful friendly staff. Nice room, great view.
Stayed 2 nights in Dec 2024

10/10 Excellent

LEESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, great location overlooking Times Square. Walkable with access to the subway and restaurants. Funky hotel lounge area. Would definitely stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yanira

Stayed 1 night in Nov 2024

10/10 Excellent

Mariangela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! We had a lovely stay and can’t wait to return! Everything was great, room, amenities and kind professional staff!
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and vibrant place!
Stayed 3 nights in Nov 2024

6/10 Okay

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in relation to activities and places. The elevators are a problem that needs to be addressed. Other than that its an awesome place to stay.
Stayed 4 nights in Dec 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
Really can’t get a better location, but the elevator issues are a real problem. If you were trying to come down the elevator between 9 AM and 11 AM, it’s pointless. We ended up having to have a staff member bring us down the staff elevator because we stood there for 30 minutes on two separate days and no elevator ever arrived.
Stayed 3 nights in Dec 2024

8/10 Good

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our waiter Chris was excellent and very friendly. I thought the room was poorly lit which made getting ready challenging. We had some cleanliness issues the first night but they were resolved.
Stayed 4 nights in Dec 2024

4/10 Poor

simone

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M Social willl be our go to in NYC from now on
The hotel looked exactly like the pictures on line. Extremely clean and quite. Perfect location to highlights of NYC. We had a Times Square view from our room. Did not like that the first 2 nights there, the entire bar was rented out for parties. Recommend weekday stay though. We paid $2500+ for Thursday - Sunday (Christmas season though). The day we left the rate was less than $400/night. Overall, great place to stay. I will definitely stay there our next trip.
Stayed 3 nights in Dec 2024