The room was stifling hot and there was no temperature control. I spoke to the front desk and was told to turn on the air conditioner, which was several feet over my head, above the window. The remote for the AC did not work, so the desk gave me new batteries - which also didn’t work. I stood on the edge of the bed and tried punching buttons. They were barely in reach and I couldn’t read what each one did (they were both faded and above my eyeline even when I stood on the bed). On the first night, the AC unit rumbled and roared so loudly, I couldn’t sleep. So I turned it off and slept on top of the covers - in January! The second night, I managed to find a quieter setting so instead of two hours sleep, I managed four and a half. NYC was in the middle of a heat wave, so there was no reason to run the heat at all this weekend. I had been told after night one that they wouldn’t run it the following night. Well, they did. I expected the room to be basic as the building is old, but I couldn’t make it work for me.