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NH Collection New York Madison Avenue

4.5 star property

Photo gallery for NH Collection New York Madison Avenue

Exterior
Lobby
Premium Room, Terrace (View) | View from room
Minibar, in-room safe, blackout curtains, soundproofing
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
22 East 38th Street, New York, NY, 10016
  • 5th Avenue
    ‪3 min walk‬
  • Grand Central Terminal
    ‪6 min walk‬
  • Empire State Building
    ‪7 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪17 min drive‬

Room options

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (Extra Bed 3 adults)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room (New Style)

View from room

Premium Room (New Style)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (View)

Deluxe Room (View)

Deluxe Room (View)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Accessible)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (Accessible)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (Extra Bed 3 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View (Extra Bed 3 adults)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room (with view)

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room (with view)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, City View

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

New York

With a stay at NH Collection New York Madison Avenue, you'll be centrally located in New York, just a 3-minute walk from 5th Avenue and 6 minutes by foot from Grand Central Terminal. .This luxury hotel is 0.3 mi (0.6 km) from Empire State Building and 0.4 mi (0.7 km) from Bryant Park.

What's nearby

  • Grand Central Terminal - 6 min walk
  • Empire State Building - 7 min walk
  • Broadway - 11 min walk
  • Times Square - 11 min walk
  • Madison Square Garden - 17 min walk

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Tartinery - ‬3 min walk
  • ‪Union League Club - ‬3 min walk
  • ‪Chili - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪The Morgan Dining Room - ‬3 min walk

About this property

NH Collection New York Madison Avenue

Luxury New York hotel in Manhattan with a 24-hour fitness center
NH Collection New York Madison Avenue offers 288 accommodations with safes and complimentary bottled water. Smart televisions are featured in guestrooms. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 288 guestrooms featuring minibars and Smart televisions. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 351 ft (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 35-35 per person
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – May 2021
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 436 out of 704 reviews
Rating 8 - Good. 142 out of 704 reviews
Rating 6 - Okay. 67 out of 704 reviews
Rating 4 - Poor. 34 out of 704 reviews
Rating 2 - Terrible. 25 out of 704 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smell room but good view- limited amenities and not refreshed as often as needed . Ran out of coffee and creamer twice . No VIP wine as promised
Stayed 2 nights in Nov 2024

6/10 Okay

Chandana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service is not good. It takes several hours to have something brought to the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In NY for business, and primarily chose the NH due to the proximity of my work needs. However, it is now likely the ONLY place I'd stay if in Midtown, and have already recommended to several others traveling to the area. The cozy room was just the right size for a solo traveler, all staff I interacted with was gracious and helpful. I do not make it to the east coast often, but am hoping to return soon, just to stay at this little gem of a place.
Stayed 6 nights in Oct 2024

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Shadicka

Stayed 5 nights in Nov 2024

10/10 Excellent

Shadicka

Stayed 3 nights in Nov 2024

10/10 Excellent

Shadicka

Stayed 4 nights in Nov 2024

10/10 Excellent

Shadicka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Angelika, Canton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at check-in. Felt welcoming. Appreciated the welcome wine gift. Had a great stay overall. Loved that it is close to everything. There was no conditioner in the shower . Should be checked before getting room ready.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Fantastic room.
Stayed 1 night in Nov 2024

10/10 Excellent

Mahshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property and i was very pleased and happy with the service and staff! I have already recommended this property to friends and family!
Stayed 4 nights in Nov 2024

8/10 Good

xiaoyan

Stayed 1 night in Oct 2024

6/10 Okay

Anahi

Travelled with partner
Liked: Cleanliness
I stayed in the property with my husband this October for 4 nights and housekeeping was amazing. However, the overnight crew was not the friendliest. Loved Nora and housekeeping. Will say, the bar could stay open longer and some room services would be amazing.
Stayed 3 nights in Oct 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Staff was so nice
Stayed 5 nights in Oct 2024

4/10 Poor

Hadassah

Travelled with group
Liked: Cleanliness
Pretty pricey considering our room was insanely tiny and looked out into a dungeon.
Stayed 3 nights in Oct 2024

8/10 Good

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Midtown
Nice new find in midtown. Gorgeous lobby. A little strongly scented for my liking. A bit on the expensive side, but competitive.
Stayed 2 nights in Oct 2024

2/10 Terrible

Sailesh

Liked: Cleanliness
Disliked: Staff & service