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TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property

Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
Exterior
Studio, 1 King Bed, Kitchenette, Courtyard View
Restaurant
City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
140 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Courtyard View

Studio, 1 King Bed, Kitchenette, Courtyard View

Studio, 1 King Bed, Kitchenette, Courtyard View

  • Sleeps 2
  • 1 King Bed

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About the area

New York

A stay at TownePlace Suites by Marriott New York Manhattan/Chelsea places you in the heart of New York, within a 10-minute walk of Madison Square Garden and 5th Avenue. .This hotel is 0.6 mi (0.9 km) from Empire State Building and 0.7 mi (1.1 km) from Times Square.

What's nearby

  • Madison Square Garden - 6 min walk - 0.5 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 3 min drive - 2.0 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ajisen Ramen - ‬1 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪Playa Bowls - ‬2 min walk

About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotel with free breakfast, a short walk to Madison Square Garden
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 247 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 735 reviews
Rating 8 - Good. 232 out of 735 reviews
Rating 6 - Okay. 76 out of 735 reviews
Rating 4 - Poor. 29 out of 735 reviews
Rating 2 - Terrible. 25 out of 735 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Beanish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like breakfast—very few items.
Stayed 3 nights in Dec 2024

8/10 Good

George, Middleburg Heights

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Check in was later in the day but plenty of Staff available to take bags and I wanted to bags for early arrival and later check in. It was not a problem at all and it will come service. We thought breakfast was very good with a large variety of food hot and cold. The thing that we didn't like about the property is that because the rooms are small, the door to the bathroom was a barn door sliding door only and did not completely seal off and close. This was convenient for having some private time in the bathroom. Not a deal breaker but not ideal situation
Stayed 2 nights in Dec 2024

10/10 Excellent

Thi

Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful, clean & nice staff . Also very quiet area . Walking distance to everything & easy subway entrance. Will definitely book again .
Stayed 3 nights in Dec 2024

8/10 Good

Dishant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the experience was good. Conveniently located, close to everything and next to the subway station (Red line 1). The hotel was clean and they have free hot drinks in the entrance all day round, including breakfast in the morning. The only downside was the size of the room. We knew the room was going to be small, as seen in the pictures, but if you are with a partner, and she has a few coats and jackets, then good luck hanging them all, The closet is very small and good enough for only 3-4 jackets. There isn't much space to open and keep two luggages and then move around. But we made it work 4 nights without much issue if you travel light it should not be a big problem. The microwave, fridge, and sink in the kitchenette was nice to have. The small table dividing the bed area from the kitchenette was helpful though it does take up a lot of space. The bathroom was small but nothing else to complain about. Overall the room and hotel was good, but next time I stay here I would definitely get a bigger suite.
Stayed 4 nights in Dec 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and overall, the staff was friendly. We walked to most of our destinations and found good dining options nearby. We didn't do the free breakfast, but that's a good option to save some money. The room/bathroom are rather small, which was no big deal to us since we're gone most of the day. However, the doors to the rooms are extremely loud and will slam unless they are carefully closed. Loud doors woke me up on several occasions. I know it's important to make sure that doors are secured, but I've never had this issue at other hotels. Other than that, we were pretty happy!
Stayed 4 nights in Dec 2024

10/10 Excellent

Adriana

Stayed 3 nights in Nov 2024

2/10 Terrible

Flor de Maria

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Por ser latinos te dan habitación sin vista y en los primeros niveles
Stayed 6 nights in Nov 2024

10/10 Excellent

christel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Stayed 4 nights in Dec 2024

6/10 Okay

John

Liked: Staff & service
They oversold so we didn’t have a room when we got there. Staff was nice about it, but we never try to do anything nice. So when we go there and our hotel was not available it was quite upsetting. However, we are getting a refund so that pretty much makes up for it.
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Stayed 4 nights in Nov 2024

10/10 Excellent

Diana, Chioggia

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto ok, tutto perfetto, pulito e buona colazione
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Laura

Stayed 5 nights in Dec 2024

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in such a great location! We were able to walk almost everywhere which was convenient. The staff was wonderful and the hotel was very clean. We would definitely stay there again!
Stayed 3 nights in Dec 2024

2/10 Terrible

Johnny

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Door Slamming Hell
The hotel is one big slamming door. A very narrow building with tiny rooms that each have very heavy steel door on closers. The entire floor would shake when a door slammed, which was every few minutes. The elevators were ridiculously slow… average 10 minute wait so we mostly walked down from 10th floor but had to endure it going up.
Stayed 5 nights in Dec 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be staying again!
The room was cozy and comfortable, the location was very convenient, and the staff was friendly and helpful. I will definitely be staying here again!
Stayed 1 night in Dec 2024

8/10 Good

Sophia

Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Dec 2024

6/10 Okay

Lizbeth

Stayed 2 nights in Dec 2024

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Donna

A chair in room would be good
Stayed 2 nights in Dec 2024