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Tuscany by LuxUrban

3.0 star property

Photo gallery for Tuscany by LuxUrban

Fitness facility
2-Bedroom Luxury Penthouse Apartment
Reusable coffee/tea filters
Premium Room, 1 King Bed, Non Smoking
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
120 E 39th Street,, Between Lexington Avenue, New York, NY, 10016
  • Grand Central Terminal
    ‪5 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

View all photos for 2 Queen Beds Deluxe Room

2 Queen Beds Deluxe Room

2 Queen Beds Deluxe Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Mobility Accessible Room

Hypo-allergenic bedding, in-room safe, laptop workspace

1 King Bed Mobility Accessible Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Comfort Room

1 King Bed Comfort Room

1 King Bed Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Luxury Penthouse Apartment

Hypo-allergenic bedding, in-room safe, laptop workspace

2-Bedroom Luxury Penthouse Apartment

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Standard Room

1 King Bed Standard Room

1 King Bed Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Corner Room

1 King Bed Corner Room

1 King Bed Corner Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Deluxe Room

Hypo-allergenic bedding, in-room safe, laptop workspace

1 King Bed Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room, 2 Queen Beds

Premium Quadruple Room, 2 Queen Beds

Premium Quadruple Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Loft Suite

1 King Bed Loft Suite | Living area

1 King Bed Loft Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Club Quarters Hotel, Grand Central

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (2415)
The price is NZ$760
for 1 room
includes taxes & fees
7 May - 8 May
Club Quarters Hotel, Grand Central

About the area

New York

With a stay at Tuscany by LuxUrban, you'll be centrally located in New York, within a 5-minute walk of Grand Central Terminal and 5th Avenue. .This boutique hotel is 0.5 mi (0.8 km) from Empire State Building and 0.5 mi (0.9 km) from Bryant Park.

What's nearby

  • Grand Central Terminal - 5 min walk - 0.4 km
  • Empire State Building - 10 min walk - 0.9 km
  • Broadway - 13 min walk - 1.1 km
  • Times Square - 13 min walk - 1.2 km
  • Rockefeller Center - 15 min walk - 1.3 km

Getting around

  • Grand Central - 42 St. Station - 3 min walk
  • 33 St. Station (Park Av. S) - 7 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Tartinery - ‬2 min walk
  • ‪Park Avenue Tavern - ‬1 min walk
  • ‪Momosan Ramen & Sake - ‬1 min walk
  • ‪Le Pain Quotidien - ‬2 min walk

About this property

Tuscany by LuxUrban

Hotel with a nightclub, a short walk to Grand Central Terminal
Tuscany by LuxUrban offers 124 accommodations with laptop-compatible safes and irons/ironing boards. Accommodations offer separate sitting areas. 47-inch LCD televisions come with cable channels.

This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desk chairs and phones. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Stay in one of 124 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Enjoy recreational amenities such as a nightclub and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
Stop by Bukhara Grill for lunch, dinner, or brunch, where this restaurant specializes in Indian cuisine, or grab snacks at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services.
Bukhara Grill - This restaurant specializes in Indian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The Campbell - This cocktail bar serves light fare only. Happy hour is offered. Open daily.
Park Avenue Tavern - This gastropub specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
The Raines Law Room - This cocktail bar serves light fare only. Happy hour is offered. Open daily.
Lucid Café - This coffee shop serves light fare only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bukhara Grill
  • Lucid Café
  • Park Avenue Tavern
  • The Campbell
  • The Raines Law Room

Things to do

  • Gym
  • Nightclub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 350 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 350 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Guests under 21 years old are not allowed in the fitness facility

Property is also known as

Tuscany by LuxUrban Hotel
Tuscany Hotel by LuxUrban
Tuscany by LuxUrban New York
The Tuscany Powered by LuxUrban
Tuscany by LuxUrban Hotel New York
The Tuscany A St Giles Signature Hotel
Tuscany by LuxUrban Trademark Collection by Wyndham

Tuscany by LuxUrban Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Richard Lawrence

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was in need of an update. Carpets were worn datk and in need of replacing. Heater was broken and not working. There was a small electric heater to keep the room warm. The location was great. Great restaurants near by and not far from a lot of things to do. The staff was very friendly and house keeping did a great job.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tamneile, Black River

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night and am definitely going back I just hate how the bins in the rooms had no bin liners/bags in them other than that I loved the view. And how close it was to grand central.
Stayed 1 night in Jan 2025

10/10 Excellent

Sakina

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Katherine, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first stay at Tuscany. I made my reservation on line for its location and price. I was amazed when I entered my room - enough floor space I could have had a friend with me for Pilates! Large modern bathroom. No leaks around the shower. All so clean. A chaise lounge and extra twin bed along with a king. Desk and bureau with plenty of drawer space. Wonderful staff. I will choose from now on.
Stayed 3 nights in Jan 2025

8/10 Good

Thomas, Cold Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Heat didn’t work in room but otherwise comfortable, not luxury but good enough!
Stayed 1 night in Jan 2025

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Overall the hotel was a "miss" for me. The place felt "tired"as the hallways and room were dark, really dirty windows (I get it, it was winter) and just like it's seen better days. There was a piece of duck tape on the floor where the carpet met the tile and although the room was surface clean, it felt like it could use a good deep clean. The front desk staff were wonderful and the location was convenient - very easy walk to the subway, restaurants, hot spots, etc.
Stayed 1 night in Jan 2025

2/10 Terrible

Tasneem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Property conditions & facilities
We stayed here for 3 nights. The stay was awesome! Quiet, comfortable and was in a great location. Everything was walking distance and the staff was very attentive! Definitely recommend!
Stayed 3 nights in Jan 2025

8/10 Good

Jorge Manuel

Stayed 3 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying there, and located near many key destinations. Friendly, helpful staff. Engaging lobby area. Ensured safety with having to use room keys for elevators in the evening hours.
Stayed 1 night in Jan 2025

4/10 Poor

Tasneem

Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t stay at this hotel!

The Tuscany Hotel is, without a doubt, the worst hotel I have ever stayed in. From the moment we checked in, the experience was a disaster. Our room was filthy, with tiles falling off the bathroom walls and strange noises coming from the plumbing. To make matters worse, there was no room service, and their phone lines were out of service. I had to personally alert them about this after multiple failed attempts to call the front desk. Even basic amenities like soap and shampoo were unavailable. Despite notifying the staff repeatedly—three times, to be exact—it took multiple trips to the lobby before we finally received them. Housekeeping was virtually nonexistent, barely cleaning the room or restocking essentials. The customer service was atrocious, and the lack of attention to cleanliness and maintenance is concerning. I genuinely don’t understand how this place is still operational. This hotel should be shut down. I wouldn’t recommend it to anyone—avoid at all costs!
Stayed 1 night in Jan 2025

8/10 Good

Zusel

I like the space, location and smell good
Stayed 2 nights in Jan 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average service. Largest room i ever stayed in NYC. Would stay again in a heartbeat.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gennessis

Stayed 3 nights in Jan 2025

10/10 Excellent

Tameria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Spacious rooms, friendly people and very clean!
Stayed 3 nights in Jan 2025

10/10 Excellent

SoonBeom

Liked: Cleanliness, staff & service, property conditions & facilities
Nice app when I traveled
Stayed 2 nights in Jan 2025

10/10 Excellent

Estevan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff a secure room for your belongings in case you check out and need to keep your items safe till you return and pickup
Stayed 2 nights in Jan 2025

8/10 Good

Gracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Martin

Stayed 1 night in Jan 2025

10/10 Excellent

griselda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would highly recommend this place
Stayed 3 nights in Jan 2025

10/10 Excellent

MATT, goodyear

Stayed 4 nights in Jan 2025

8/10 Good

Cherith

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was large and the washroom was modern and very clean. The fridge was dirty and the shelves inside were broken. The blinds were broken so we couldn’t darken the room for sleeping. There was no way to contact the front desk, nor the manager by phone in the room- nor was the phone number on the website correct so you physically had to go to the front desk. There were new staff members on the front desk every day- we only saw one person more than once (we stayed 4 nights). There were no facecloths for the first two days- the third day we got some, the fourth nothing. We had lots of towels. The location is fabulous, we felt quite safe. Loads of good food quite close, grand central station only 2 blocks away. Overall the experience was super inconsistent but not the worst place we’ve stayed.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sparkling clean and comfortable

The location was perfect for my appointment at NYU Medical Orthopedic (38th bet 1st & 2nd). Parking nearby on Lexington made it easy to walk to the hotel with luggage. The neighborhood has everything you need for meals and services. The hotel is sparkling clean with a very pleasant and attentive staff. My room faced the back of the building overlooking apartment buildings so it was very quiet. I never heard any street noise. My only complaint is no coffee was available at the hotel. Not in room or in the lobby either.
Lobby
King Room
Soundproofing and location makes the room very quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was perfect except no aminities, eg: no kleenex, no ice bucket for bottle of wine, no microwave.
Stayed 3 nights in Jan 2025

8/10 Good

Arek

Liked: Staff & service, property conditions & facilities
The property is in walking distance to Grand Central Station, the room was clean and a very nice size. The front desk staff are amiable and willing to assist. Because it is a hotel in the centers in the city the hotel has limited onsite activities and if you are there to sleep in you may not get maid service as it appear’s as if they only come around once. I enjoyed my stay overall and would return and or recommend.
Stayed 5 nights in Jan 2025