voco The Franklin New York by IHG

3.5 star property

Photo gallery for voco The Franklin New York by IHG

Exterior
City view from property
Premium bedding, pillow-top beds, in-room safe, individually decorated
Cafe
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
164 E 87th St, New York, NY, 10128
  • Central Park
    ‪9 min walk‬
  • Metropolitan Museum of Art
    ‪12 min walk‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed, Accessible (Cosy, Communications)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Cosy)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed (Cosy)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

New York

A stay at voco The Franklin New York by IHG places you in the heart of New York, within a 15-minute walk of Central Park and Metropolitan Museum of Art. .This boutique hotel is 0.7 mi (1.1 km) from Mount Sinai Hospital and 1.8 mi (2.8 km) from 5th Avenue.

What's nearby

  • Solomon R. Guggenheim Museum - 7 min walk - 0.6 km
  • Central Park - 9 min walk - 0.8 km
  • Metropolitan Museum of Art - 12 min walk - 1.1 km
  • Mount Sinai Hospital - 13 min walk - 1.1 km
  • Times Square - 6 min drive - 4.3 km

Getting around

  • 86 St. Station (Lexington Av.) - 2 min walk
  • New York Harlem 125th St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Paris Baguette - ‬2 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Variety Coffee Roasters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Bocado Cafe - ‬1 min walk

About this property

voco The Franklin New York by IHG

Hotel with a 24-hour front desk, a short walk to Central Park
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 49 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at Coffee Shop or snacks in the hotel's coffee shop/cafe.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Coffee Shop - Onsite coffee shop.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)
  • Secured parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 67 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 11.48 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 506 out of 716 reviews
Rating 8 - Good. 154 out of 716 reviews
Rating 6 - Okay. 29 out of 716 reviews
Rating 4 - Poor. 13 out of 716 reviews
Rating 2 - Terrible. 14 out of 716 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Suzie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tiny rooms
Too tiny to stay. You cannot turn around in the bathroom and room becomes a mess easily as it is too small. Feels like a motel room. Staff and cleanness is the only pros. Probably won't be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! Really exceptional!
Stayed 2 nights in Dec 2024

10/10 Excellent

William Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good and helpful. The rooms are quite small and the wash basin in the bathroom is positioned badly especially for shaving
Stayed 3 nights in Dec 2024

10/10 Excellent

Kara, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a great location, and the staff makes you whatever coffee drink you like in the morning. Rooms are small but well equipped and I would stay here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
My stay accommodated all my needs and the staff was very attentive!!
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving visit
We stayed over Thanksgiving whilst visiting our son who lives locally. The room was small for price we paid but fortunately we were out a great deal with our family. Staff very helpful and friendly. Hotel clean, warm and comfortable. Will stay again when we next visit.
Stayed 6 nights in Nov 2024

10/10 Excellent

JIEUN

Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Stayed 6 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really small room and toilet!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenyon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Quite possibly the smallest room I’ve ever stayed in but very well equipped. It had everything I needed plus a small convenience shop in the lobby. Looking at the charming hotel marquee and front door I thought I was entering an older hotel but it was just the opposite. Very modern and clean vibe
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Stayed 2 nights in Oct 2024

10/10 Excellent

Ronak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Nov 2024

8/10 Good

Ann Elizabeth

Liked: Cleanliness
No coffee. Ridiculous
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay if you need to be on the UES
Stayed 3 nights in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 4 nights in Oct 2024

10/10 Excellent

Maranda

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2024

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel in a perfect location. Loads of restaurants, cafes nearby and of course central park was super close. Wonderful staff, Jeremy at the reception gave brilliant dining recommendations. The room was small but okay for a short trip.
Stayed 3 nights in Oct 2024

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overlooked. Hidden gem
Awesome staff. EVERYDAY! Friendly and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sean

Stayed 1 night in Oct 2024