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WestHouse New York

5.0 star property

Photo gallery for WestHouse New York

Deluxe Suite, 1 Bedroom
Lounge
Exterior
Terrace/patio
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
201 West 55th Street, New York, NY, 10019
  • Carnegie Hall
    ‪2 min walk‬
  • Broadway
    ‪2 min walk‬
  • Central Park
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property entrance

Park Central Hotel New York

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, (3170)
The price is NZ$578
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Park Central Hotel New York

About the area

New York

A stay at WestHouse New York places you in the heart of New York, steps from Broadway and Carnegie Hall. .This luxury hotel is 0.3 mi (0.5 km) from Central Park and 0.4 mi (0.6 km) from 5th Avenue.

What's nearby

  • Broadway - 2 min walk
  • Times Square - 8 min walk
  • Rockefeller Center - 12 min walk
  • Manhattan Cruise Terminal - 18 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 57 St. - 7 Av Station - 1 min walk
  • New York W 32nd St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬2 min walk
  • ‪Premier Deli - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Trattoria Dell'Arte - ‬2 min walk

About this property

WestHouse New York

Art Deco hotel with free breakfast and a 24-hour health club
WestHouse New York offers 172 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour health club and bicycles to rent. Additional amenities at this Art Deco hotel include concierge services and a banquet hall.
Enjoy a meal at The Terrace Lounge or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
The Terrace Lounge - This buffet restaurant serves breakfast only.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (USD 45 per night)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Terrace Lounge

Things to do

  • 24-hour fitness centre
  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

WestHouse New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that during this season they serve hot apple cider in the lobby. I’ve stayed here multiple times. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful Hotel, friendly staff wonderful midtown location. Rooms need a brighter light and outlet for chargers. Bathroom was large but shower was very small. Nice bed and lineen but room temperature could not be controlled room was very hot. It was to late and we were all tired and did not bring it up to staff. Happy hour, staff attending it and balcony on 23 rd floor was worth the stay would recommend it!
Stayed 1 night in Nov 2024

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay once again :-)
It was absolutely lovely to be back at the Westhouse. From the moment we stepped through the door until we departed, we were met with smiles and politeness. The resort fee is an issue with reviewers on this site. Please take into consideration it includes a half decent breakfast. Beverages throughout the day and evening dinner with alcoholic beverages. The staff are generous with wine and Prosecco... a glass of wine in a restaurant anywhere in Manhattan costs at least $20 plus tax and tip! The math does add up. The resort fee covers access to what other hotels call executive lounge only it's better. Honestly worth the extra fee. My room was perfectly serviced every day and the accommodation staff were ver helpful at all times. Thank you to the staff whole team at the Westhouse. John and Lila
Stayed 9 nights in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
WestHouse was a perfect property to stay due to its proximity to Central Park south, Times Square, Broadway Theatres, and 5th Ave shopping. Nice beds with crisp linens and roomy floor plans. Large windows make the rooms brighter than most NYC hotel rooms we have frequented. Resort fee includes breakfast buffet and evening appetizers and drinks. Well worth the extra fee and food was varied and well prepared. Enjoyed eating on the terrace adjacent to the dining room since early-November sunshine was lovely. Front desk staff was welcoming and dining room staff was friendly, hospitable, and very hardworking. We will be returning to the WestHouse.
Stayed 3 nights in Nov 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Damian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Westhouse NY IS not a 5bstars hotel. Lacks service and improve a commitment to make clients feel the difference
Stayed 3 nights in Oct 2024

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Colleen

Travelled with partner
Liked: Cleanliness, amenities
We really liked the location and the amenities offered. The shower pressure was great, it was clean, and the beds were comfortable. We were really disappointed however that the AC was not working. We complained at the desk and was told they would see to it. We came back after a show and was so hot. I called the desk again and was told the building was switched to heat and no AC would work. Was not offered a fan, or any alternative. It was the stay very uncomfortable and staff seemed to not care.
Stayed 2 nights in Oct 2024

4/10 Poor

hadar

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Good facility. Bad service and staff
Stayed 6 nights in Oct 2024

4/10 Poor

Daniel, Indianapolis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were initially put into the wrong room. Then the keys didn’t work to get into the room. The room was also quite dirty - the phones looked like they hadn’t been cleaned in weeks. Our AC also stopped working so the room was hot and dry. One of the elevators was down so wait times for elevators were quite long.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nandika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hotel Not Quite 5 Stars
The service was excellent. 7 stars. The boutique hotel is classified as 5 stars but I think the rooms were run down and showing their age. The elevators were under renovation which made access slow. It’s biggest advantage is its access to Central Park and generally a great location close enough to all attractions and far enough from Times Sqaure
Stayed 3 nights in Oct 2024

4/10 Poor

dionne

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jasen Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptionally helpful and friendly, great location for subways and easy waling to central park and times square. The breakfast and evening meals plus drinks is a great idea, yes you pay extra but worth it.
Stayed 6 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is in a great location & a 2 minute walk from Central Park. Common areas very cozy with comfortable furniture to sit and people watch. Rooms are well appointed, but bathrooms do not provide space or additional shelves for toiletries. Buffet breakfast had traditional fare and was delicious. Only downside was lack of functioning elevators Waits and lines were long for the one that worked especially during peak times of day & evening
Stayed 2 nights in Oct 2024

10/10 Excellent

Raemarie

Stayed 1 night in Sep 2024

4/10 Poor

Barbara, Toronto

Liked: Cleanliness
Stayed 5 nights in Sep 2024

4/10 Poor

Serguei

Stayed 4 nights in Aug 2024

8/10 Good

Maria

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

jonathan

Stayed 4 nights in Aug 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at The Westhouse. The hotel is very well located. Close to Times Sq and Columbus Circle and a subway station literally a few steps from the door. The food in the Terrace is excellent. A good choice and well cooked and presented. Rooms are clean and comfortable and have been well maintained. What’s not to like ? All staff are very kind and helpful . My next stay is already booked This hotel is one of NYs best kept secrets .
Stayed 5 nights in Aug 2024

8/10 Good

Maziar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff were even better. Overall we enjoyed our stay and nothing wrong with the hotel. It’s in a great location. Close to all attractions. Subway stop right outside the hotel. The included breakfast and light fare dinner is fantastic although you pay dearly for it in the fees. My only issue was the room size. Quite small even for NYC. I’ve been to NYC at least a dozen times and this was by far the smallest room I’ve had. It is a small hotel but it is connected to Park central hotel which is much bigger with more amenities you can use. Overall it was a nice hotel but not worth the money. I would rate it 4.5 star at best. If this is a 5 star hotel then Ritz Carlton should be 6 star.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 3 nights in Aug 2024

8/10 Good

Ginnie

Business traveller
Liked: Cleanliness, staff & service
The staff were fantastic but this is not a 5 star property. At best, due to the old features (entry sign, doors with paint peeling, room with paint peeling, fixtures with residue) it’s a 3.5 star. The breakfast was worse than what you’d get at Hilton. Definitely better options in midtown for the similar price point. Don’t believe the high ratings and 5 star status. If you travel and usually enjoy nicer hotels, this won’t be a good fit.
Stayed 3 nights in Aug 2024

8/10 Good

Nikkina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024