I thought it was going to be a nice hotel from the pictures.
The pictures do not look like the hotel. I said so but no refund was offered. I wanted to go book somewhere else.
I DID NOT SLEEP ALL NIGHT.
I WAS ITCHY and had WELTS on my arms and back.
What was going on?
Then they have the nerve to charge me 15 euros more for a window. I did not request a basement room. who would request that? They took my visa and charged me.
Hotels did nothing to ask for a refund when I called at 3 am to say it was a terrible hotel. They were very sorry but could do nothing. That is ridiculous. They can provide a refund or give me back my 10 rewards. It was so disappointing.
NEVER book this hotel. ALSO it is not in a nice area.
If I add a photo you will see broken switch plates, a horrible, smelly rug on the floor, a view of a roof and pipes, (with a $23 fee to see, cracks on the doors and sills, and my welts. The bedding had holes in it.
I am sorry Hotel du Midi. You were horrible to me and I will now tell the truth. You stole my 15 euros and my sleep . It was so disappointing. Why didn't you just offer me a refund? Don't show pictures of a nice hotel when it is not. Go to Sonder Mozart and see a nice hotel.