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Candlewood Suites Norfolk Airport by IHG

2.5 star property

Photo gallery for Candlewood Suites Norfolk Airport by IHG

Lobby
Property amenity
Coffee/tea maker
Lobby
BBQ/picnic area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
5600 Lowery Rd, Norfolk, VA, 23502
  • Lake Taylor Hospital
    ‪11 min walk‬
  • Gallery of Military Circle
    ‪3 min drive‬
  • Sentara Leigh Hospital
    ‪3 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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includes taxes & fees
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About the area

Norfolk

When you stay at Candlewood Suites Norfolk Airport by IHG in Norfolk, you'll be near the airport, within a 10-minute drive of Virginia Beach Town Center and Waterside District. .This hotel is 9.6 mi (15.4 km) from Naval Station Norfolk and 6.3 mi (10.2 km) from Old Dominion University.

What's nearby

  • Gallery of Military Circle - 3 min drive
  • Sentara Leigh Hospital - 3 min drive
  • Norfolk State University - 5 min drive
  • Norfolk Premium Outlets - 6 min drive
  • Norfolk Botanical Garden - 7 min drive

Getting around

  • Ballentine-Broad Creek Station - 5 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Subway - ‬10 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Cook Out - ‬7 min walk
  • ‪Popeyes Louisiana Kitchen - ‬17 min walk

About this property

Candlewood Suites Norfolk Airport by IHG

Hotel in Norfolk with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Norfolk Airport by IHG offers 120 accommodations with DVD players and coffee/tea makers. Cable television is provided. Accommodations all include kitchens.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 120 guestrooms, featuring kitchens. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, shopping on site, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Norfolk Airport by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Norfolk? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • DVD player
  • Corner/local shop
  • Kitchen
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Conference space (646 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Norfolk Airport
Candlewood Suites Hotel Norfolk Airport
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport Hotel Norfolk
Candlewood Suites Norfolk Airport Hotel
Candlewood Suites Norfolk

Candlewood Suites Norfolk Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 284 out of 680 reviews
Rating 8 - Good. 194 out of 680 reviews
Rating 6 - Okay. 99 out of 680 reviews
Rating 4 - Poor. 47 out of 680 reviews
Rating 2 - Terrible. 56 out of 680 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

anne

Travelled with partner
Liked: Staff & service
Disliked: Amenities
No towels no extra toilet paper
Stayed 1 night in Nov 2024

6/10 Okay

Kevin, Norfolk

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Nov 2024

6/10 Okay

Cynthia

Stayed 7 nights in Oct 2024

8/10 Good

RECARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

paul

The hotel is always nice and pleasant and clean!
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Rael

Travelled with family
Liked: Amenities
Good customer service and nice rooms.
Stayed 2 nights in Aug 2024

4/10 Poor

JAMES

Travelled with partner
Disliked: Amenities
When we arrived, our room reservation had been downgraded for no apparent reason. We had to settle for lesser room. We were told this problem often happens?!
Stayed 1 night in Jul 2024

10/10 Excellent

Ilya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at Norfolk for those on a tight budget.
Stayed 1 night in Mar 2024

10/10 Excellent

Lesslie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

yamile

Stayed 2 nights in Jun 2024

8/10 Good

Zach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Felt like the hotel was in a strange industrial area, and many low-income/ transient folks were walking around outside hotel late at night.
Stayed 1 night in Jun 2024

2/10 Terrible

lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WILL NEVER STAY AT AN IHG HOTEL AGAIN
it was horrible from the time we walked in the door. We left early so i could get a service oriented place to stay where the staff wouldn’t accuse me of having white priveledge and give me a fake name. Also for gods sake put in ice machines!!!
Stayed 7 nights in Jun 2024

2/10 Terrible

Rodney

I cant chek in my confirmation numbers bot in the system
Stayed 1 night in Jun 2024

4/10 Poor

Joellen

Disliked: Cleanliness
Stayed 2 nights in Jun 2024

6/10 Okay

Bernard

Travelled with family
Disliked: Staff & service
OK for the price
For the price, it was ok. Rooms were clean, but AC was floor mount and had to control temperature. No daily cleaning service, but that was OK. As with last time, the key stopped working the next day and had to get it reset.
Stayed 2 nights in May 2024

4/10 Poor

Barnett

Disliked: Cleanliness, staff & service
The initial room that was given wasnt cleaned and was charged twice for the sake room that was already paid for online
Stayed 1 night in May 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The location was perfect, the staff on overnight was rude
Stayed 3 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Never again
Room was not well cleaned, mold in grout.. filth on surfaces, hairs in bedding. Net out of pocket was $250 - before medicals to treat whatever we may have contracted.
Stayed 1 night in May 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in May 2024

2/10 Terrible

Vaughan

Travelled with family
Disliked: Cleanliness
They told me that the room I reserved was not available do to overbooking, but there was no car in the parking lot all weekend. They gave me a smaller room, it smelled and the batteries were dead in the remote control. Not what I signed up for
Stayed 2 nights in May 2024

2/10 Terrible

Sevada

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have a room for me
Stayed 1 night in May 2024

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Jim

Travelled with family
Disliked: Staff & service
Online showed one room availabile. Reserved the room. Got to the property and they were full. Said the app does that a lot. No room at the inn.
Stayed 1 night in Apr 2024