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Ark Palace Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ark Palace Hotel

Pool
Indoor pool
Exterior
Classic Double or Twin Room
Breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Genuezskaya 1b, Odesa, 65009
  • Odesa Academic Theater of Musical Comedy
    4 min drive
  • Privoz Market
    6 min drive
  • Arcadia Beach
    9 min drive
  • Odesa (ODS-Odesa Intl.)
    20 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Odesa

A stay at Ark Palace Hotel places you in the heart of Odesa, within a 5-minute drive of Odesa Academic Theater of Musical Comedy and Spartak Stadium. .This spa hotel is 1.9 mi (3 km) from Arcadia Beach and 2.7 mi (4.3 km) from Panteleymonivsky Church.

What's nearby

  • Privoz Market - 6 min drive - 5.1 km
  • Deribasovskaya Street - 6 min drive - 5.9 km
  • Odesa National Academic Theater of Opera and Ballet - 7 min drive - 6.5 km
  • Arcadia Beach - 9 min drive - 3.1 km
  • Lanzheron Beach - 16 min drive - 5.8 km

Getting around

  • Odesa-Holovna Station - 10 min drive
  • Odesa (ODS-Odesa Intl.) - 20 min drive

Restaurants

  • ‪Gaudi - ‬1 min walk
  • ‪SAVORY Kitchen Gallery - ‬1 min walk
  • ‪Столовая - ‬2 min walk
  • ‪Концерт-холл «Сади Перемоги» - ‬2 min walk
  • ‪Luxury Gall Cafè - ‬2 min walk

About this property

Ark Palace Hotel

Odesa hotel in Prymors'kyi district with a full-service spa and a health club
Ark Palace Hotel offers 36 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Odesa hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ark Spa Palace. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Satisfy your appetite for lunch or dinner at Savory, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Full breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
Savory - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (UAH 100 per night)
  • Secured covered extended parking on site (UAH 100 per day)
  • Off-site parking within 656 ft (UAH 200 per night); booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 9:00 AM–11:00 AM: UAH 300 for adults and UAH 300 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Savory

Things to do

  • Access to nearby indoor pool
  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space
  • A meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UAH 600.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UAH 35.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately UAH 300 for adults and UAH 300 for children
  • Airport shuttle fee: UAH 500 per vehicle (one-way)
  • Covered self parking fee: UAH 100 per night (in/out privileges)
  • Covered extended parking fee: UAH 100 per day
  • Nearby parking fee: UAH 200 per night(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: UAH 600.0 per day
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Ark Palace
Ark Palace Hotel Apartments
Ark Palace Hotel Apartments Odessa
Ark Palace Odessa
Ark Palace Hotel Odessa
Ark Palace Hotel
Ark Palace Hotel Spa
Ark Palace Hotel Hotel
Ark Palace Hotel Odesa
Ark Palace Hotel Hotel Odesa

Ark Palace Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 90 reviews" "
Rating 8 - Good. 27 out of 90 reviews" "
Rating 6 - Okay. 11 out of 90 reviews" "
Rating 4 - Poor. 4 out of 90 reviews" "
Rating 2 - Terrible. 8 out of 90 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Chetram

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but very limited on towels. Hotel provide no robe to wear. Get no discount for spa service so do not be fool by the name.
Stayed 5 nights in Oct 2021

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome place
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Its very noisy because the do construction in the hotel and i couldn't sleep well, i complained to the manager but still not stop the drilling without given notice or any apologize.
Stayed 3 nights in Jul 2021

10/10 Excellent

KM, San Francisco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place I stay in when it Odessa. Not in the center, but near my office and Arcadia.
Stayed 14 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great staff, The best spa in Odessa and nice clean rooms
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing! The staff was very friendly and accommodating, especially ladies at the restaurant and cleaning staff. The breakfast was good, the room was clean. Overall had a great stay. The only problem is- Orbitz says guests can use the gym and spa facilities which is not true, you have to pay around $29 for a gym/spa visit each time you would like to go.
Stayed 7 nights in Feb 2019

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, good service and good location.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Nightmare
Completely dissapointed, bad management. It was impossible to stay in the room all day due to restoration works. Disappointing management, because unwilling to solve the issue. I have paid for being in vacation and rest and I have ended up in a nigtmare where was impossible to stay in the room and relax. I have spoken several timex with the management and they have been uncapable to find any solution. Overpriced the early check-in; swimming pool available under payment of extra. This hotel is a nightmare never again, they have lost a costumer.
Stayed 3 nights in Aug 2018

6/10 Okay

Geir

Ark Palace
Hotel was good. Execelent location. Personel where very helpful. Good food in the restaurant with reasonable prices. The first floor of the building is hotel, the rest is apartments for politicians and wealthy people. My room was a little outdated and had some renovation in the floor above me. The hammering and drilling started 9-10 and kept going for hours. Had no wifi conection at all in my room. My friend did not have these problems with his room. The breakfast was sparse.
Stayed 5 nights in Aug 2018

8/10 Good

Stephen, Incheon, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to shopping, restaurants and short walk to Arcadia beaches.
Stayed 4 nights in Jul 2018

8/10 Good

Scott, Holladay, Utah USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insane Layout for Hotel Part
This is primarily a spa...and everything is geared to serve spa customers. The hotel on the other hand, it difficult to navigate to. In order to get to your rooms, you have to walk through the restaurant. Only there are two restaurants, one for the hotel and one for the spa. This is not readily apparent to a first time customer. Once you have found your room, you realize there is a set of elevators bear them. They go down to a second lobby...that does not serve the hotel! You cannot check out there, and the staff speaks very little English. Once again, confusing for a first-time customer. Apart from this, the hotel is gorgeous, the rooms spacious and comfortable. the decor is tasteful and current and the furniture is all new or in excellent condition. The staff that I dealt with prior to my arrival was wonderful. She emailed me several times and accommodated my pickup from the airport after it has been delayed, then canceled, then six hours later re-scheduled.
Stayed 1 night in Mar 2018

10/10 Excellent

KaL, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, Luxury, Clean, Accommodating
I have tried to stay in other places in the area and they were a failure. Ark Place is my #1 choice in Odessa.
Stayed 13 nights in Oct 2017

8/10 Good

Hedda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable hotel
It was fine, only spent an evening there.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holisay
All was very good...from room..staff... to distance to the beach!!
Stayed 9 nights in Sep 2017

2/10 Terrible

Marcus

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 4-star hotel
When we came to check in at 2:30AM the room was not ready so we had to wait 20min for the room to be prepared. We ordered a twin-bed room and it was at best awfull. The A/C did not work, the beds were 2x70cm with no support, so you would just fall out of the bed. The closet was ruined, the in-room safe was not bolted, it was not possible to lock the bathroom door.. This is just what i remember from the top of my head. After the first night with no sleep we talked to the reception (a man), and he said he could have someone look at the AC, and that was it. I called Hotels.com who cancelled the rest of the booking (supposed to stay there 4 nights), but we still had to pay for the first night. Since I was tired and just wanted to get out of there I accepted it. When we checked out there was a girl at the reception that understood we were really not satified and wanted to make ammence, but then we had booked a new room in a decent hotel.
Stayed 4 nights in Jul 2017

8/10 Good

Yehuda

Liked: Staff & service, property conditions & facilities
A nice place to stay
A nice hotel very close to Arkadia, a 5 min walking distance. Clean room and very nice stuff, friendly and always wants to help. The breakfast is good, but not a lot of choices. The few problems we had was: The bed is double mattress instead of a king one, so it makes it not so comfortable. Sometimes there was a bad smell from the bathroom ??? The SPA is in a additional pay, 800 grn for a person (for a one entrance) so u can come and go. Also this price isn't including the Gym... But i have to say that it's a beautiful spa and the massages are in a reasonable price. Overall a nice place in a very good location at a reasonable price :-)
Stayed 2 nights in Jul 2017

6/10 Okay

Richard , Washington DC

Liked: Cleanliness, room comfort
Misleading
This was my 5th trip to Ukraine and ironically this hotel was on paper the classiest and most highly rated hotel that I stayed at in my five trips, but, turned out to be the biggest disappointment in all my trips. I want to take my hat off to the Hotel's two employees at the front desk, Olga and Irina. Its because of them I'm giving the hotel an overall rating of "OK". The Ark Palace & Spa web page doesn't mention that the Spa is a private contracting entity and is separate from the Hotel, in other words you must pay separately for this feature. I only used it once because the staff at this Spa was very cold and unfriendly especially the male attendant in the men's locker room on the morning of Tuesday May, 9th at approximately 9:30. I understand their was a language barrier, but his behavior was totally uncalled for, he screamed and yelled at me when I simply asked about locker room procedures and wristband information. When I asked about the wristband, he grabbed my wrist and pointed to the number printed on it and continued to scream and point at the lockers when I realized the number on the wristband was my designated locker. The women in the spa facilities weren't much better, very very cold and distant. The hotel staff with the exception of Olga and Irina at the front desk were very standoffish and impersonal. I won't be back !!

8/10 Good

May, montreux

Liked: Cleanliness, staff & service, room comfort
Decent hotel with own restaurant, very tasty. Good location close to Arkadia and nice shopping mall Sady Pobedi. Our 'luxury' suite was clean and cosy, with balcony. Shower and toilet were tiny though... Friendly staff, helpful.

10/10 Excellent

Valentina , D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience, loved it
The whole entire experience was excellent, recomend the hotel 1000%, thanks everyone for great service

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing stay, Great staff had an amazing stay.