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Four Points by Sheraton San Rafael Marin County

3.0 star property

Photo gallery for Four Points by Sheraton San Rafael Marin County

Property amenity
Bar (on property)
Lobby
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
1010 Northgate Dr, San Rafael, CA, 94903
  • Marin County Civic Center Farmers' Market
    ‪3 min drive‬
  • Marin County Civic Center
    ‪3 min drive‬
  • Dominican University of California
    ‪4 min drive‬
  • San Rafael, CA (SRF)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Rafael

A stay at Four Points by Sheraton San Rafael Marin County places you in the heart of San Rafael, within a 5-minute drive of Marin County Civic Center and Dominican University of California. .This hotel is 3.1 mi (5 km) from China Camp State Park and 3.2 mi (5.2 km) from Mission San Rafael Arcangel.

What's nearby

  • Marin County Civic Center Farmers' Market - 3 min drive
  • Marin County Civic Center - 3 min drive
  • Dominican University of California - 4 min drive
  • Mission San Rafael Arcangel - 4 min drive
  • Muir Woods National Monument - 22 min drive

Getting around

  • Richmond Transit Center - 18 min drive
  • San Francisco Intl. Airport (SFO) - 46 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Ikoi Sushi - ‬2 min drive
  • ‪Marin County Fair - ‬20 min walk
  • ‪La Hacienda Taqueria and Restaurant - ‬3 min drive

About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 235 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Californian cuisine at Hillside Tavern, a poolside restaurant which features a bar/lounge and a pool view. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in San Rafael? This hotel has 2520 square feet (234 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 9:30 AM on weekdays.
Hillside Tavern - This poolside restaurant specializes in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–9:30 AM: USD 21-24 for adults and USD 13-16 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub
  • Table tennis

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2520 square feet)
  • Coworking spaces
  • Meeting rooms - 7

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Hulu
  • LCD TV
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults, and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
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San Rafael Four Points
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Four Points by Sheraton San Rafael Marin County Hotel San Rafael

Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1143 reviews
Rating 8 - Good. 292 out of 1143 reviews
Rating 6 - Okay. 119 out of 1143 reviews
Rating 4 - Poor. 66 out of 1143 reviews
Rating 2 - Terrible. 46 out of 1143 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ricardo

Stayed 1 night in Nov 2024

4/10 Poor

Catherine

Stayed 1 night in Nov 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elusive breakfast vouchers
I had an uncomfortable mix-up at breakfast. We were asked for breakfast "vouchers." I hadn't been given any at check-in, so I didn't know what was up. We showed our key-card but that didn't help. I called the desk and they said it was part of my payment, and she would call the breakfast staff. It was uncomfortable and I didn't understand the run-around.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
Our room needed major attention. Furniture all damaged and scratched. No coffee in the room anymore? Place felt like a dump.
Stayed 1 night in Nov 2024

6/10 Okay

Krister, Hammond

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has not been renovated particularly recently, the rooms are a bit small but relatively well appointed. My main issue with this property is just that getting your luggage from the car to the room is way more of a hassle than it should be, it’s overpriced, & very limited hours in terms of the services.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen K

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience, safety and cleanliness. Excellent service as well.
Stayed 2 nights in Nov 2024

8/10 Good

Cassandra

Stayed 5 nights in Nov 2024

10/10 Excellent

Meghan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Nov 2024

8/10 Good

Silka

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Tiffany

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had two roaches in the bathroom. The pillows were terrible and the sheets were not soft
Stayed 4 nights in Nov 2024

10/10 Excellent

Larona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, all because of the kind lady at the front desk. We will be staying there soon.
Stayed 1 night in Nov 2024

8/10 Good

MULUWORK

Stayed 1 night in Nov 2024

8/10 Good

Wathmi

Business traveller
Liked: Amenities, property conditions & facilities
The rooms need to be more cleaner
Stayed 2 nights in Nov 2024

8/10 Good

Pamela, Santa Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet; I needed a place to stay before surgery the next morning. I did not like that there was no soap to use to take a bath and had to go ask for some from the front desk. Then the bathtub plug did not work. It was a challenge to take a bath needed before my surgery.
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

LUCAS, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Renata, GREENBRAE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024

8/10 Good

Steve

Travelled with partner
Liked: Amenities
Clean and comfortable for a one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff super nice with a great attitude and great customer service
Stayed 1 night in Nov 2024

6/10 Okay

Rashida

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Roxane Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
As described
Stayed 1 night in Nov 2024