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The Royal Kelowna

4.0 star property

Photo gallery for The Royal Kelowna

Exterior
Outdoor pool, pool umbrellas, pool loungers
Property amenity
Outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Kitchen

Explore the area

Map
1288 Water Street, Kelowna, BC, V1Y 9P4
  • Waterfront Park
    ‪1 min walk‬
  • Prospera Place
    ‪4 min walk‬
  • Kelowna General Hospital
    ‪2 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪22 min drive‬

Room options

View all photos for 1 Bedroom Suite Queen

Premium bedding, in-room safe, laptop workspace, blackout curtains

1 Bedroom Suite Queen

  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Luxury Suite, 2 Bedrooms

  • 124 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Suite

View from room

2 Bedroom Suite

  • 109 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

  • 139 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite King

View from room

1 Bedroom Suite King

  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is NZ$382
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About the area

Kelowna

With a stay at The Royal Kelowna in Kelowna (Kelowna Central Business District), you'll be a 4-minute walk from Okanagan Lake and within a 5-minute drive of Kelowna General Hospital. .This hotel is 6.4 mi (10.2 km) from UBC-Okanagan and 0.1 mi (0.1 km) from Lake City Casino.

What's nearby

  • Waterfront Park - 1 min walk - 0.1 km
  • Prospera Place - 4 min walk - 0.3 km
  • City Park - 10 min walk - 0.8 km
  • Okanagan Lake Bridge - 20 min walk - 1.7 km
  • Kelowna General Hospital - 2 min drive - 2.2 km

Getting around

  • Kelowna Intl. Airport (YLW) - 22 min drive

Restaurants

  • ‪CRAFT Beer Market Kelowna - ‬10 min walk
  • ‪O'Flannigan's Pub - ‬7 min walk
  • ‪Kelly O'Bryan's Neighborhood Restaurant - ‬10 min walk
  • ‪BNA Brewing Co. & Eatery - ‬5 min walk
  • ‪Skinny Duke’s Glorious Emporium - ‬10 min walk

About this property

The Royal Kelowna

Beachfront hotel with 3 hot tubs and a fitness center
The Royal Kelowna offers 63 accommodations with fireplaces and washers/dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 63 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Dip into one of the 3 hot tubs or enjoy other recreational amenities including a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 24 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking options include a garage

Things to do

  • 3 hot tubs
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Steam room
  • Wine tours

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 23.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 24 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Royal Private Residence
Royal Private Residence Club
Royal Private Residence Club Hotel
Royal Private Residence Club Hotel Kelowna
Royal Private Residence Club Kelowna
Royal Private Residence Club Kelowna, Okanagan Valley
Royal Private Residence Club Resort Kelowna
Royal Private Residence Club Resort
The Royal Kelowna Hotel
The Royal Kelowna Kelowna
The Royal Kelowna Hotel Kelowna

The Royal Kelowna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 750 out of 1005 reviews
Rating 8 - Good. 157 out of 1005 reviews
Rating 6 - Okay. 48 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, conveniently located on the waterfront.
Stayed 1 night in Jan 2025

10/10 Excellent

Rupinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Simon

Travelled with family and small children
Food left in the fridge. Ice frozen so must have been there a long time
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the absolute best hotels we have ever stayed at! The pool is breathtaking! The definition of luxury stay. We will be back:)
Stayed 2 nights in Jan 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay, our room was exceptional and the amenities and location was fabulous.
Stayed 1 night in Jan 2025

2/10 Terrible

qi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We come here and stay a couple times every year. Good price in a nice location.
Stayed 1 night in Jan 2025

4/10 Poor

Zheng

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Leroy Tafadzwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property, it is like coming home when we stay. They could improve check-in time COVID19 is over and when you have to wait until 4:00 to check-in it leaves you in a rush to unpack and get ready to go out for dinner, especially when my husband has to eat at 5:00 because of transplant medication.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sean

Stayed 1 night in Dec 2024

8/10 Good

Neal

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all of it
Stayed 1 night in Dec 2024

10/10 Excellent

ricardo

Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect thanks for a great time
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Check in was easy and everything was explained to us in regards to the pool and services available. Our room was more than we expected. It was large, clean and had a good view. Bed was comfortable and the spa bath was good. The shower was good however the handheld shower didn’t work, we spoke to the lady at reception but wasn’t fixed when we left. The heating in the room was unbearable, it made the room stuffy and we asked to have turned down but seems a little lost in translation ( we don’t like to sleep with heating on ) The rooftop heated pool and spa was great and very relaxing. The hotel is located close to some great restaurants and pubs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maryanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a wonderful spot! Conveniently located.
Stayed 2 nights in Dec 2024

10/10 Excellent

Graham, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For this price point, it's a 8/10. The suite was spacious, and although older, well equipped and comfortable. I would detract points for the gym which just wasn't up to standard for a high end hotel. The weight equipment was old/refurbished and barely functional, and the cardio equipment although relatively new, was low quality. This aspect of the facility was definitely designed with cost cutting in mind.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mohammadjavad

Liked: Cleanliness, staff & service
Everything perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Brad

Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
The Kelowna Royal
This is our second stay at this location and it is perfect for us! The front desk staff are welcoming and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Cheryl

Travelled with family, Business traveller
Stayed 2 nights in Dec 2024

4/10 Poor

Emily

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Told the people at the front there’s black mold in the multiple showers and I have sensitive lungs. If someone can get in there and scrap and clean it properly while we were gone for the day. Wasn’t cleaned. They upgraded us to a room on the next floor up and still had black mold in the showers. Unacceptable. I took some pictures and videos of the incident and no word back. Id book another cleaner hotel especially for the ridiculous prices.
Stayed 2 nights in Nov 2024