Four Points by Sheraton Pleasanton

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Pleasanton

Property amenity
Exterior
Lobby
Property grounds
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

Map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Tommy T's Comedy House
    4 min walk
  • Nation's Giant Hamburgers
    3 min walk
  • Dublin/Pleasanton Station
    15 min walk
  • Oakland, CA (OAK-Oakland Intl.)
    22 min drive

Room options

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Pleasanton

Located in Pleasanton, Four Points by Sheraton Pleasanton is a 4-minute walk from Tommy T's Comedy House and a 4-minute drive from Stoneridge Shopping Center. .This hotel is 3.6 mi (5.7 km) from Pleasanton Golf Center and 3.8 mi (6.1 km) from San Francisco Premium Outlets.

What's nearby

  • Tommy T's Comedy House - 4 min walk
  • Stanford Health Care - Valleycare Medical Foundation - 3 min drive
  • Stoneridge Shopping Center - 4 min drive
  • San Francisco Premium Outlets - 4 min drive
  • Alameda County Fairgrounds - 8 min drive

Getting around

  • Pleasanton Station - 10 min drive
  • Dublin/Pleasanton Station - 15 min walk
  • Oakland Intl. Airport (OAK) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk

About this property

Four Points by Sheraton Pleasanton

Hotel with a 24-hour fitness center, a quick walk to Tommy T's Comedy House
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 214 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Pleasanton? This hotel has 2330 square feet (210 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10.00 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (2330 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 20 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Four Points by Sheraton Pleasanton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1001 reviews" "
Rating 8 - Good. 214 out of 1001 reviews" "
Rating 6 - Okay. 146 out of 1001 reviews" "
Rating 4 - Poor. 122 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Diana

Travelled with family
Liked: Cleanliness, staff & service
Don't ever stay here!
I made reservations for myself and family members to spend Sept 26th through Sept 28th because the hotel had a restaurant and bar that we were going to have dinner and drinks at to celebrate my son's wedding. When we arrived the restaurant and bar were under construction and not open. Jessica, the front desk manager offered me one night's room refund for our inconvenience. Jessica told me she would note my record that of such. When I called to get my refund, I was told that my record was not notated that I would receive a refund and I was told that my request for a refund was denied.
Stayed 2 nights in Sep 2024

6/10 Okay

Jay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
Really beautiful .. I can’t wait to comeback.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to up grade key card system. Had to walk to the office to have my card reprogramed. 11:00 pm, cold.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We also love that we did not have to check out until 12pm
Stayed 1 night in Sep 2024

6/10 Okay

Janet

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Had a lot of ants when I woke up in the morning in the bathroom, coffee pot area and desk.
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a very pleasant surprise. Even though it is an older facility, it is very well maintained and has a beautiful courtyard, gardens, and pool area. The staff was very friendly and helpful, and its price/value ratio is excellent. Truly, an unexpected pleasure.
Stayed 4 nights in Sep 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprised there was no breakfast provided. Proximity to BART was great.
Stayed 1 night in Sep 2024

8/10 Good

Shannon

Travelled with family, Travelled with pets
Liked: Amenities
This is a good hotel, but the pet price exceeds the average cost to other places. I have stayed here twice before for 1 week stays, but disappointed with pet policy. It says pets acceptable but outrageous for $150 a night.
Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
First time ever - being charged $10 for parking. Took me by surprise as I didn't see that included when making reservation on Expedia. Don't believe there should be a fee for parking on premises.
Stayed 1 night in Sep 2024

8/10 Good

Nicole

Stayed 2 nights in Sep 2024

8/10 Good

Lourdes

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2024

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Alexandra

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

sangbum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Travelled with family and small children
Loved it. Will be back
Stayed 1 night in Sep 2024

8/10 Good

Zhi Zhong

Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good 👍
Stayed 1 night in Sep 2024

6/10 Okay

Patty

Liked: Cleanliness
Disliked: Property conditions & facilities
There wet racks in the floor boards of the balconies
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay. Clean and quiet
Stayed 2 nights in Sep 2024