Upon check-in we noticed that the house needed a good clean. Everywhere is covered in dust and built up cobwebs. In addition, there is also dead insects in every corner of the house. The cleaners have missed food and debris from other renters which was quite off putting. Communication with the owner was quick but the only option they gave was to leave the property at the hottest time of day for additional cleaning to be done. Our son was unwell during these days and it was not possible. However, another option was not given. Overall, the house needs a serious deep clean and there are issues which need to be addressed. There is a plastic trim around the pool that is cracked and broken, which caused all of us to become cut during our stay. The house has an ant problem and even after adhering to the rules of not leaving any food out, we still had them in random places roaming around the house. This needs attention from the property manager. In addition, we had a situation one day where we arrived back at the house and there was a car parked in the driveway. When we entered, the property manager was in with a repair man for the cable which was quite startling. The owner had emailed to tell us this, but I hadn't checked and it gave us all a fright. We have been coming to Florida for 20 years and never experienced a situation like it. After I emailed to complain, the PM arrived upset saying we would get her fired! Unacceptable behaviour, dirty and expensive. Go elsewhere!!!