We were on a 3-day trip, Monday - Wednesday, to Orlando. First, there was no hot water for showers in the evening. It was only lukewarm and then went down to cold. We reported this to the front desk on Monday evening, but did not receive any response. On Tuesday morning, the water was hot, so we assumed the issue had been resolved. However, when we returned that evening, the water was ice cold. I reported this again to the front desk and requested that the issue be escalated. We waited in our room for the staff person to "see" how cold it was, but he didn't show up. So, I went down to the front desk and asked again. He said he spoke to his supervisor, and he then informed us that nothing would be done until Wednesday morning, which was the day we were leaving. As a result, my wife was unable to take a shower on both Monday and Tuesday evenings, which caused her significant discomfort.
Additionally, the breakfast offerings were not suitable for those with sugar, salt, or other dietary restrictions, adding to our dissatisfaction. And it appears the floors above us had no carpeting, as we heard someone running back and forth all evening, every day. They apparently do not want to contact us about this as I have attempted 3 times with no answer.