2/10 Terrible
Pia D.
2 Sept 2024
Never Again
1) AC did not work…it was 100 degrees outside.
2) We were given another room…refrigerator had bugs.
3) Bathroom had hair on the walls.
4) Around 10pm the bathtub and toilet backed up as well as started leaking from the bottom.
5) When we were leaving we noticed someone slashed tire.
6) When I chatted with Hotel.com, I was told I could only get a $25 credit, because the hotel offered me a room and I didn’t take it. Yes, they offered us a room and it was filthy! Not only that, they said it was the only room.
This is unacceptable. I’m disappointed it you because you allow them to represent you and represent them.
Pia D.
Stayed 2 nights in Aug 2024