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Namba Oriental Hotel

4.0 star property

Photo gallery for Namba Oriental Hotel

Laundry room
Front of property
Premium bedding, down duvets, blackout curtains, iron/ironing board
Daily buffet breakfast (JPY 3300 per person)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
2-8-17, Sennichi-Mae, Chuo-ku, Osaka, Osaka-fu, 542-0074
  • Dotonbori
    ‪4 min walk‬
  • Tsutenkaku Tower
    ‪3 min drive‬
  • Osaka Castle
    ‪7 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

View all photos for Oriental Quality Twin(3PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality Twin(3PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Quality King(2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality King(2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Quality Corner Suite Triple(5PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Quality Corner Suite Triple(5PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Quality Corner Suite Triple(5PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 56 sq m
  • Sleeps 8
  • 3 Twin Beds

View all photos for Premium Triple Room (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Premium Triple Room (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 44 sq m
  • Sleeps 7
  • 3 Twin Beds

View all photos for Oriental Quality King(1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality King(1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Oriental Quality Twin(2PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality Twin(2PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Oriental Quality Twin(1PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality Twin(1PAX), Non SmoTwin with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Run of the House (For 1 People), Non Smoking with Welcome Lounge and Laundry Lounge Access

Executive lounge

Run of the House (For 1 People), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 1
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Triple(3PAX), Oriental Floor, Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Deluxe Triple(3PAX), Oriental Floor, Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Oriental Twin (2PAX), Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Twin (2PAX), Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Deluxe Triple (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Garden Deluxe Triple (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Quality Deluxe Triple (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Quality Deluxe Triple (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe Triple(For 4 People), Oriental Floor, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Deluxe Triple(For 4 People), Oriental Floor, Non Smoking

  • 32 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Queen (2PAX), Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Queen (2PAX), Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Oriental Quality King(3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Quality King(3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Run of the House (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Executive lounge

Run of the House (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Premium Triple Room (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Premium Triple Room (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 44 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe Triple(4PAX), Oriental Floor, Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Deluxe Triple(4PAX), Oriental Floor, Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple(3PAX), Oriental Floor, Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Deluxe Triple(3PAX), Oriental Floor, Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Oreintal Twin (1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oreintal Twin (1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Garden Deluxe Triple (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Garden Deluxe Triple (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Grand Residence (5PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Grand Residence (5PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 5
  • 2 Large Twin Beds, 2 Twin Murphy Beds and 1 Twin Sofa Bed

View all photos for Oriental Grand Residence (For 6 people), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Grand Residence (For 6 people), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 6
  • 2 Large Twin Beds, 2 Twin Murphy Beds and 2 Twin Sofa Beds

View all photos for Oriental Grand Residence (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Grand Residence (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Oriental Grand Residence (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Grand Residence (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for Oriental Grand Residence (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Grand Residence (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Run of the House (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Executive lounge

Run of the House (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Oriental Premier Residence (For 6 people), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Premier Residence (For 6 people), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 6
  • 2 Large Twin Beds, 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Oriental Premier Residence (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Premier Residence (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Bunk Beds

View all photos for Oriental Premier Residence (For 5 people), Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Premier Residence (For 5 people), Non Smoking

  • Sleeps 5
  • 2 Large Twin Beds, 2 Large Twin Bunk Beds and 1 Twin Sofa Bed

View all photos for Oriental Premier Residence (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Premier Residence (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 2
  • 2 Large Twin Beds and 2 Large Twin Bunk Beds

View all photos for Oreintal Queen (1PAX), Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oreintal Queen (1PAX), Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Oriental Premier Residence (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Premier Residence (3PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • Sleeps 3
  • 2 Large Twin Beds and 2 Large Twin Bunk Beds

View all photos for Oriental Queen (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Queen (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Quality Deluxe Triple (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Quality Deluxe Triple (4PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 32 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Oriental Twin (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oriental Twin (2PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Oreintal Queen (1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oreintal Queen (1PAX), Non Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Oreintal Twin (1PAX), Smoking with Welcome Lounge and Laundry Lounge Access

Premium bedding, down duvets, blackout curtains, iron/ironing board

Oreintal Twin (1PAX), Smoking with Welcome Lounge and Laundry Lounge Access

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

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Hotel Monterey Grasmere Osaka

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  • Restaurant
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  • Breakfast available
4.5 out of 5, Wonderful, (1244)
The price is NZ$263
for 1 room
includes taxes & fees
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About the area

Osaka

A stay at Namba Oriental Hotel places you in the heart of Osaka, within a 5-minute drive of Tsutenkaku Tower and Shitennoji Temple. .This hotel is 3.1 mi (5 km) from Mint Museum and 3.2 mi (5.1 km) from Osaka Castle.

What's nearby

  • Kuromon Ichiba Market - 4 min walk - 0.4 km
  • Dotonbori - 4 min walk - 0.4 km
  • Nipponbashi - 5 min walk - 0.5 km
  • Tsutenkaku Tower - 3 min drive - 2.0 km
  • Osaka Castle - 7 min drive - 5.1 km

Getting around

  • Kitntetsu-Nipponbashi Station - 4 min walk
  • Nippombashi Station - 4 min walk
  • Itami Airport (ITM) - 26 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪三田製麺所 - ‬1 min walk
  • ‪元禄寿司千日前店 - ‬1 min walk
  • ‪磯丸水産 なんば南海通り店 - ‬1 min walk
  • ‪珉珉南千日前本店 - ‬2 min walk

About this property

Namba Oriental Hotel

Hotel with a 24-hour front desk, near Tsutenkaku Tower
Namba Oriental Hotel offers 267 accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.
Make yourself at home in one of the 267 guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and bidets.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and gift shops/newsstands.
You can enjoy a meal at Bloom Field DINING serving the guests of Namba Oriental Hotel, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bloom Field DINING - This restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3300 for adults and JPY 1650 for children
  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • Bloom Field DINING

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power and hot water outage will take place on April 9, 2025, from midnight to 4 AM. All facilities that use power, including elevators, will not be available during this time.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older, and children 6 and younger, included in the reservation. Breakfast fees apply for guests ages 7-12 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1000 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Crib (infant bed) fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Namba Oriental
Namba Hotel
Namba Oriental
Namba Oriental Hotel
Oriental Hotel Namba
Oriental Namba
Oriental Namba Hotel
Namba Oriental Osaka
Namba Oriental Hotel Hotel
Namba Oriental Hotel Osaka
Namba Oriental Hotel Hotel Osaka

Namba Oriental Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1020 reviews
Rating 8 - Good. 323 out of 1020 reviews
Rating 6 - Okay. 108 out of 1020 reviews
Rating 4 - Poor. 32 out of 1020 reviews
Rating 2 - Terrible. 31 out of 1020 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teofila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient place to stay so close to train station, clean, good amenities and comfortable beds .
Stayed 3 nights in Dec 2024

8/10 Good

John, Livingston

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Right in the middle of everything. I picked a smoking room for the novelty and it was fun. Room was spacious compared to the other hotels I've stayed in so far.
Stayed 4 nights in Dec 2024

10/10 Excellent

GIYEONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
상점많은 위치에 있어 시끄러울줄 알았는데 조용했습니다. 주위에 유명한 음식점도 있어요. 라피트나 지하철 도톤보리까지 다 걸어서 이동가능해서 위치는 아주 만족합니다. 다만 냉장고가 시원하지 않아요. 냉기가 없고 실온이랑 똑같습니다. 시원하게 원한다면 프론트 냉장고에서 보관도 가능합니다. 난바에 다시 가게된다면 호텔 이용하겠습니다.
Stayed 2 nights in Dec 2024

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities
Big and clean room. Service staff is friendly. Location is very near namba station
Stayed 4 nights in Nov 2024

8/10 Good

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Very good location, but room carpet made my wife sneezed all day.not good if you have sinus conditions
Stayed 5 nights in Nov 2024

10/10 Excellent

Gerry, Wailuku

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, near to everything food, shopping, and massages. Hotel was going through renovation…this my third visit and can’t wait to see renovation improvement completion. Definitely will be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 4 nights in Nov 2024

10/10 Excellent

Omid

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice, pleasant stay. We liked how it was connected to the shopping corridor and a short walk to dontonburi and a few minutes walk to the Namba train station.
Stayed 4 nights in Nov 2024

4/10 Poor

Sheung Tak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
No longer worth being a 4-star hotel.
We probably stayed at Namba Oriental a total of 10 times. We used to like the 4-star standards (service, cleanliness, facilities) and the unbeatable location. Unfortunately, our latest stay will be the last one. The service has gone downhill and the cleanliness is barely worth a 2-star hotel. Cleanliness: the carpet in the room looked so run down and dirty that it is not even welcoming. During this holiday we stayed at other 4-star hotels, and the difference is striking. Service: when my parents checked in, their keys could not open the door of their room. If it weren't for an employee (seemingly a senior one) who was helping out with luggages, it would have been a round trip to reception to sort it out. The rooms no longer have an extension phone. You have to use the extension phone near the elevators. If you realize after your shower that the cleaners took away the old pajamas but did not provide new ones, you have to put on normal clothes and walk to the elevators to call and complain. Additionally, our room fridge was not working so they replaced it with a new one, but the model they provide is so weak we had to buy ice bags (and renew them) from the local convenience store to keep things cool. This is unacceptable for a 4-star hotel, even more so when you travel with a baby and need to store breast milk or formula, or if you have medicine that requires refrigeration (e.g: insulin). At this point, we will not return here and look for more baby-friendly alternatives.
Stayed 4 nights in Nov 2024

8/10 Good

prapai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Briyo

Liked: Cleanliness, staff & service, amenities
I didn’t stay here exactly I was trying to cancel my reservation but what I did notice upon arrival is the hotel elevator smelled like cigarettes but it’s convenient because everything is nearby
Stayed 1 night in Nov 2024

10/10 Excellent

Chi Chuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay (family of 4 with children aged 10 and 12). Amazing location just a few minutes from the station, and on a street full of restaurants, very close to shopping areas also. Could not have hoped for a better location. The area near Namba Station is great, so much to see. The hotel was very tired, ie the carpet was very old, but it didn't bother us because of the location. No spare pillows or duvets were available which was unfortunate. Good to have a coffee machine in the room. The staff were friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wei Chieh

Stayed 2 nights in Nov 2024

8/10 Good

chyn

Travelled with partner
Liked: Staff & service
Hotel is only 3mins walk from Namba station (walk from Takashimaya). Its in a bustling street with tons of dining options and pharmacies. However. Hotel is dated and it shows in the room. Staff are ok and they helped me with my yamato service. The best part of this hotel is the location.
Stayed 3 nights in Nov 2024

6/10 Okay

Thanh-Nam

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was right where we wanted to be. Lots of food and shopping and entertainment close by.
Stayed 4 nights in Nov 2024

8/10 Good

Felicia, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Price is good, and the hotel is situated in a convenient location
Stayed 5 nights in Nov 2024

6/10 Okay

Jamie

Liked: Staff & service, room comfort
Dated hotel
Hotel is very dated. Carpet was stained and dirty looking. Needs an overhaul.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Weston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Clean and comfortable. Right in Namba for more fun.
Stayed 1 night in Oct 2024