2/10 Terrible
JENNIFER
3 Nov 2024
Disliked: Cleanliness, amenities, property conditions & facilities
I will avoid staying at this property. We stayed for 2 nights worst nights of our trip. This is not a Hotel this is definitely a Motel standard. Old, not clean, musty and pee smell in the rooms spiders webs in corners of room, tatami style beds. They were so thin that you are sleeping on the hard floor surface. You will feel it next morning, our back was killing us specially after all the walk you do in Japan. They have no cleaning service for the time you stay. They will only give you thin paper towels every day. We missed place our key (plastic card) they charge us $130 USA dollars. I have never heard of that in any hotel we have stayed around the world . They really scammed you with that fee. There is no lobby to speak of. There’s a window and an old chair and a red curtain hiding garbage behind it. The only one elevator they have it’s old and scary. Keep in mind that if you are not out of room by 11:00 am check out time. They will charge $100 USA dollars per person. The day I need it to check out at 11:00am miraculous I couldn’t find any one to try to give them the plastic card key I found. I guess they were hiding so they can refund me my money. The area is a little sketchy with graffiti. I would not recommend this place to anyone. For $220 per night they are much better Hotels in Osaka.
JENNIFER
Stayed 2 nights in Nov 2024