2/10 Terrible
Theresa
Travelled with family and small children
9 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, staff were not easily identifiable - not professionally dressed, no uniform, no marking of any kind linking them to the facility. In fact, the receptionist was wearing jeans, and a low cut top with breasts hanging out. For all I knew, I could have been providing my personal information to anyone off the street!
When walking further info the building, the venue smelled of marijuana on the first and second floors. There was also evidence of a water leak in the ceiling as it was patched over, but poorly done. Markings on the walls from either things thrown against, carts crashing into them, and the plaster crumbling everywhere in the room and the hallways.
My room had the window left open in the middle of December, and the thermostat was reading 58 degrees fahrenheit. As the evening progressed it was evident the window was left open to mask the smell of cigarettes and marijuana that had been smoked in the bathroom and leaving that room and the shower curtain reeking. I had to sleep with the bathroom door closed just to avoid the smell.
There was no plug for the tub in order to give the children a bath - but that could have been the ONLY blessing in disguise as we later found fecal matter on the shower curtain. I should have followed my gut and walked out of the facility when I registered and taken my business elsewhere. Will not be staying there again!!!!