A stay at Arc The Hotel places you in the heart of Ottawa, within a 15-minute walk of Rideau Canal and Parliament Hill. .This eco-certified hotel is 0.6 mi (0.9 km) from University of Ottawa and 0.6 mi (0.9 km) from Rogers Centre Ottawa.
What's nearby
National Arts Centre - 5 min walk - 0.5 km
Parliament Hill - 8 min walk - 0.7 km
University of Ottawa - 11 min walk - 1.0 km
Rogers Centre Ottawa - 11 min walk - 1.0 km
Byward Market Square - 14 min walk - 1.2 km
Getting around
Parliament Station - 4 min walk
Ottawa Station - 6 min drive
Ottawa International Airport (YOW) - 21 min drive
Restaurants
Tim Hortons - 2 min walk
Queen St. Fare - 4 min walk
Le Moulin de Provence K.D - 4 min walk
Cocotte Bistro - 2 min walk
Thali - 2 min walk
About this property
Arc The Hotel
Eco-certified hotel with a 24-hour front desk and a restaurant
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 112 guestrooms. Your memory foam bed comes with premium bedding. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include concierge services and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, ARC Restaurant & Lounge, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
Languages
English, French
Property amenities
Parking and transport
Height restrictions apply for on-site parking
Secured parking on site (CAD 25 per day; includes in/out privileges)
Limited on-site parking
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 9 to 17 for adults and CAD 9 to 17 for children
A bar/lounge
A restaurant
Restaurants on site
ARC Restaurant & Lounge
Things to do
Bicycle rentals
Family friendly
Free cot
Conveniences
24-hour front desk
ATM
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
3 meeting rooms
Conference centre
Outdoors
Garden
Vegetable garden
Accessibility
Lift
Room amenities
Bedroom
Blackout drapes
Free cot
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Room service
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
Fitness center access
Housekeeping
Internet access
Phone calls
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults, and CAD 9 to 17 for children
Secured self parking fee: CAD 25 per day (in/out privileges)
Pet fee: CAD 50 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: CAD 100.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa
Arc The Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
As soon as we got there, we were greeted by a very nice worker there. I needed information on where to park my car, this gentleman got out of his way to guide us to the parking area. He also took our car information and was already at the front desk. I did not get his name. We felt very welcome there. We will be booking again and I’m referring this hotel to our friends and family.
the hotel staff was amazing, but the bar had no drink avalaible. otdered 5 different drink and they were out. and the server did not have her priority asked for the bill waited 20 minutes to get the bill. we were 3 tables in the bar. this was last saturfay
Pros:
- Extremely friendly and helpful staff.
- Clean and comfortable room.
Cons:
- Very challenging onsite parking.
- Poor water temperature and pressure.
Robert
Stayed 2 nights in Dec 2024
10/10 Excellent
Steve
3 Dec 2024
Disliked: Property conditions & facilities
Very basic room. Nothing special but not terrible. Bad water pressure. Shower water only got warm not hot. There’s better value for your dollar. Honestly.
The location is convenient, and the hotel is clean. The staff I interacted with were helpful and pleasant. The front steps might be a problem for some people. The restaurant is very nice, but there are no vegan options. Also, sometimes it took a while for staff to notice there were customers waiting.
There was stains on the comforter on the bed, the bathroom was dirty the shelf above the sink was dirty, around the bottom of the toliet had stains, the bathroom slider door was covered in glitter and hand prints along with toothpaste. For the price of their rooms it’s not worth it the room even had a weird smell the minute you walked it. I will never go there again nor would I recommend it.
Please ensure that new unused toiletries are left in the rooms before new guests arrive. I was disappointed to find a have used tube of lotion.
Also, let's get rid of the mold that is harbouring in the sink. It's not directly visible, but is very visible when you look at the mirror.