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Arc The Hotel

4.0 star property

Photo gallery for Arc The Hotel

Reception
Reception
Exterior
Bar (on property)
Romantic Luxury Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
140 Slater St, Ottawa, ON, K1P5H6
  • Elgin Street
    ‪3 min walk‬
  • National Arts Centre
    ‪5 min walk‬
  • Rideau Canal
    ‪6 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪18 min drive‬

Room options

View all photos for Romantic Luxury Suite

Romantic Luxury Suite

Romantic Luxury Suite

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory-foam beds, in-room safe, desk

Majestic King Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite

Spacious Corner Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room

Cozy Family Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory-foam beds, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room

Intimate Queen Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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4.5 out of 5, Wonderful, (2254)
The price is NZ$225
for 1 room
includes taxes & fees
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About the area

Ottawa

A stay at Arc The Hotel places you in the heart of Ottawa, within a 15-minute walk of Rideau Canal and Parliament Hill. .This eco-certified hotel is 0.6 mi (0.9 km) from University of Ottawa and 0.6 mi (0.9 km) from Rogers Centre Ottawa.

What's nearby

  • National Arts Centre - 5 min walk
  • Parliament Hill - 8 min walk
  • University of Ottawa - 11 min walk
  • Rogers Centre Ottawa - 11 min walk
  • Byward Market Square - 14 min walk

Getting around

  • Parliament Station - 4 min walk
  • Ottawa Station - 6 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Queen St. Fare - ‬4 min walk
  • ‪Le Moulin de Provence K.D - ‬4 min walk
  • ‪Cocotte Bistro - ‬2 min walk
  • ‪Thali - ‬2 min walk

About this property

Arc The Hotel

Eco-certified Ottawa hotel in Downtown Ottawa with a conference center
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 112 guestrooms. Your memory foam bed comes with premium bedding. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include concierge services and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, ARC Restaurant & Lounge, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French

Property amenities

Parking and public transport

  • Secured self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: CAD 9-17 for adults and CAD 9-17 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • ARC Restaurant & Lounge

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults, and CAD 9 to 17 for children
  • Secured self parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

jaimin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much small room than photos online
Stayed 2 nights in Oct 2024

8/10 Good

Astrid

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was clean and nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Coleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Arc from Nov. 15th to the 16th. Hassan, the concierge (I believe) was the highlight of our stay. What a delight! He has excellent customer service, great sense of humour, so polite and pleasant. He was incredibly helpful as well. I had no cash on me and we were behind schedule for leaving, I wanted to leave a cash tip for him because he left a lasting impression to me and my family. I feel like you don't see service like this or personality in staff like this in many places these days. I'll be back to Ottawa and will make a special stop to make sure I deliver on that tip! Thank you Hassan! Great job at representing Arc Hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with really friendly and helpful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service
Visited Ottawa as a tourist for 4 days. The Arc located within walking distance to several Ottawa destinations like Capital Hill, Byward Market and the National Gallery. There are many restaurants close by, especially if you don't mind a short walk to Bank Street. The room was clean and smelled fresh. We asked for down/feather bedding to be removed prior to arrival and it was. We only ate breakfast in the Arc Lounge Restaurant, and it was fresh, well prepared and delicious. Staff were all friendly, welcoming and attentive. Our room faced the street, and at times there was alot of traffic noise, sometimes disrupting sleep - earplugs were the answer! The bathroom was very small - functional and clean, just not much room for toiletries and to hang towels. Overall an excellent stay and good value for the price.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms. Excellent location. Unfortunately hotel does not take debit cards or cash ONLY credit cards.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lise, Callander

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit parfait pour un séjour à Otawa
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Liked: Amenities
The ease of checking in.
Stayed 1 night in Nov 2024

6/10 Okay

Alexander, Montreal

Travelled with partner
Liked: Cleanliness, staff & service
Pros: location was amazing (walking distance to everything! 5-10 mins! Awesome!) and their on site parking feels really safe as underground and private (you need a special code to access). Loved that we could park early as well before checkin to do some sights and shopping beforehand. Hotel looked kept up well and the room was decent size for one night. It looked clean, with just a few areas needing touchups. Staff super friendly and helpful. Cons: water pressure for shower was really low. But I think the major point to consider is if you’re a light sleeper: you can always hear when someone is taking a shower or if doors are opening/closing. At one point, there was 5 mins of constant opening and closing of doors that we thought there was an emergency going on but if was just regular traffic/ cleaning services. They def need to up the budget on noise reduction/doora as I probably will choose another hotel next time if we stayed overnight again. We had a good stay but that definitely made our stay rating more adequate than good
Stayed 1 night in Nov 2024

6/10 Okay

Harris

Business traveller
Basic and pricey but that’s Ottawa
Very basic. Service slow but friendly.
Stayed 1 night in Nov 2024

4/10 Poor

Laura

Travelled with pets, Travelled with partner
Was charged $50 for having a small dog and $25 to park vehicle after booking online with Expidia letting them know I wanted a pet friendly room and parking available. Cost should have been 160$ plus taxes after 1 night it was $301. Not worth it at all room was small very cheaply set up but everything over charged. Staff was nice tho
Stayed 1 night in Nov 2024

6/10 Okay

Raymund

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location. It's at the very heart of Ottawa. You can walk to Parliament and downtown. If you want to go to other sites and places in the city, you can ake the bus or metro, both of which are accessible outside the hotel. The hotel is also clean and well-maintained. The front desk is fast and efficient. The only con might be the tiny rooms. The bed and furniture are cramped into a small space.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christos

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Adrienne

Liked: Amenities
It is clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

DindemboloZaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional, accommodating, and kind. They made my stay fantastic!
Stayed 6 nights in Nov 2024

8/10 Good

Mingzhou

Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Alyssa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here! Very kind staff!
Stayed 1 night in Nov 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024