A stay at Arc The Hotel places you in the heart of Ottawa, within a 15-minute walk of Rideau Canal and Parliament Hill. .This eco-certified hotel is 0.6 mi (0.9 km) from University of Ottawa and 0.7 mi (1.2 km) from Byward Market Square.
What's nearby
National Arts Centre - 5 min walk
Parliament Hill - 8 min walk
University of Ottawa - 11 min walk
Rogers Centre Ottawa - 11 min walk
Byward Market Square - 14 min walk
Getting around
Parliament Station - 4 min walk
Ottawa Station - 6 min drive
Ottawa International Airport (YOW) - 21 min drive
Restaurants
Tim Hortons - 2 min walk
Queen St. Fare - 4 min walk
Le Moulin de Provence K.D - 4 min walk
Cocotte Bistro - 2 min walk
Thali - 2 min walk
About this property
Arc The Hotel
Eco-certified Ottawa hotel in Downtown Ottawa with a conference center
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 112 guestrooms. Your memory foam bed comes with premium bedding. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include concierge services and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, ARC Restaurant & Lounge, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
Languages
English, French
Property amenities
Parking and public transport
Secured self parking on site (CAD 25 per day; includes in/out privileges)
Limited on-site parking
Height restrictions apply for on-site parking
Food and drink
Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: CAD 9-17 for adults and CAD 9-17 for children
1 restaurant
1 bar
Room service available
Restaurants on site
ARC Restaurant & Lounge
Things to do
Bike rentals
Family friendly
Free cots/infant beds
Conveniences
ATM/banking services
Banquet hall
Lift
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Business services
Conference centre
Meeting rooms - 3
Outdoors
Garden
Vegetable garden
Accessibility
Lift
More
100% renewable energy
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Memory-foam mattress
Premium bedding
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
TV
Food and drink
Coffee/tea maker
More
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Recycling
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
Fitness center access
Housekeeping
Internet access
Phone calls
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults, and CAD 9 to 17 for children
Secured self parking fee: CAD 25 per day (in/out privileges)
Pet fee: CAD 50 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: CAD 100.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa
Arc The Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 419 out of 1003 reviews" "
10 - Excellent
419
Rating 8 - Good. 290 out of 1003 reviews" "
8 - Good
290
Rating 6 - Okay. 171 out of 1003 reviews" "
6 - Okay
171
Rating 4 - Poor. 80 out of 1003 reviews" "
4 - Poor
80
Rating 2 - Terrible. 43 out of 1003 reviews" "
2 - Terrible
43
8.6/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Lyne
23 Sept 2024
The bed comfort was excellent, nice dark room to sleep, amazing kitchen customer service! Great food at room service thanks for gluten free options.
We enjoyed our time at the hotel, and can recommend it to another traveler. There were some minor issues at check in and with our room and the hotel management was very quick and diligent to be sure all the problems were corrected. We wish the issues never occurred but the hotels response was excellent. Most of the staff deserved 5 stars
Dan
Stayed 3 nights in Sep 2024
2/10 Terrible
Demitry
14 Sept 2024
Disliked: Cleanliness
Very disappointed
The smell very bad! AC is very noisy
Helpful personable staff. Excellent, reasonable breakfast.
Public spaces and rooms well designed.
I'm in Ottawa preriodically and will return to ARC on the next visit.
Scott
Stayed 2 nights in Aug 2024
6/10 Okay
Jaime
Travelled with family and small children
13 Sept 2024
Liked: Cleanliness, staff & service, amenities
Very loud air conditioning. Will go on every 30 minutes, so can wake you up at night..
I was promised a parking spot for the car coming in less than 2 hours for my spouse. I checked with the front desk staff a second time, maybe a half hour later and was told again that he is to go to front desk and they would direct him to this location. When he arrived, the staff told him they had no recollection and no spots available.
Great location! We walked to Parliament Hill, ByWard Market, and even the Canadian War Museum! Very pleasant and professional front desk staff. We really enjoyed our stay in Ottawa.
The room was smaller than I expected yet functional. It was clean and quiet though. The underground parking was very dusty and dingy. Access is controlled by a small, unmarked number pad at the top of the approach. They should not mention it when they give you the garage code. I drove down a steep embankment to the garage door and had to back up, not safe.
They sent me an upgrade for my room that confirmed weeks out when i got there tbey had given my room away and there was nothing done for me to try to accommodate my loss