Holiday Inn Ottawa East by IHG

3.0 star property

Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • University of Ottawa
    ‪3 min drive‬
  • Byward Market Square
    ‪5 min drive‬
  • Parliament Hill
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

Similar properties

About the area

Ottawa

With a stay at Holiday Inn Ottawa East by IHG in Ottawa (Gloucester), you'll be within a 5-minute drive of University of Ottawa and Rideau Canal. .This hotel is 3.1 mi (4.9 km) from The Ottawa Hospital General Campus and 3.1 mi (4.9 km) from Children's Hospital of Eastern Ontario.

What's nearby

  • University of Ottawa - 3 min drive - 3.8 km
  • Rideau Canal - 4 min drive - 4.4 km
  • Rogers Centre Ottawa - 5 min drive - 5.4 km
  • Byward Market Square - 5 min drive - 5.7 km
  • Parliament Hill - 6 min drive - 5.9 km

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪Tim Hortons - ‬7 min walk

About this property

Holiday Inn Ottawa East by IHG

Hotel with free parking, near The Ottawa Hospital General Campus
Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 261 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite to eat at Myra's Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Ottawa? This hotel has 8148 square feet (757 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Myra's Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,148 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 594 out of 1285 reviews
Rating 8 - Good. 367 out of 1285 reviews
Rating 6 - Okay. 167 out of 1285 reviews
Rating 4 - Poor. 74 out of 1285 reviews
Rating 2 - Terrible. 83 out of 1285 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
There was a plumbing issue, but otherwise it was wonderful. We stayed there twice and were very happy both times. Nice and close to the Ottawa General Hispital.
Stayed 1 night in Dec 2024

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kadra

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Stayed 2 nights in Dec 2024

6/10 Okay

zero

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location
Stayed 2 nights in Jan 2025

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a hockey tournament. It was a convient location right off the highway. Lots of dining and shopping near by. The room it's self was a good size and clean. The staff were nice and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
It seems you’ve separated the hockey team rooms from the rest of us, thank you, Thank you for suite upgrade. When we got to our room the door was ajar, I don’t think the card issued worked but didn’t matter
Stayed 1 night in Jan 2025

10/10 Excellent

Howie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Enjoyed the stay. Room was comfortable. Only negative was the quite loud heater. On the other hand, I needed the heater as it was cold during my stay in Ottawa. I appreciated the heat, just that the sound was unfortunate.
Stayed 3 nights in Jan 2025

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like that tge bath tub doesnt drain when you take a shower it drains after
Stayed 4 nights in Jan 2025

10/10 Excellent

Johnathon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times and always please with cleanliness and staff. Location is nice with St.Laurent Mall across the road and Lonestar next door, we didn’t have to drive anywhere! Uber would be cheap to downtown as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Kyle

Stayed 1 night in Dec 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I didn’t even stay.

I didn’t even stay there and I got charge for my room. Grrrr
Stayed 3 nights in Dec 2024

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Marjan

Not
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to shopping and the highway
Stayed 3 nights in Dec 2024

10/10 Excellent

Réjean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all around awesome hotel with excellent service!
Stayed 3 nights in Dec 2024

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Michelle

Stayed 4 nights in Dec 2024