See all properties
Save

Homewood Suites by Hilton Ottawa Downtown

4.0 star property

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Lobby
Exterior
Exterior
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Elgin Street
    ‪12 min walk‬
  • Canadian War Museum
    ‪14 min walk‬
  • National Arts Centre
    ‪15 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Lord Elgin Hotel

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2254)
The price is NZ$225
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Lord Elgin Hotel

About the area

Ottawa

With a stay at Homewood Suites by Hilton Ottawa Downtown, you'll be centrally located in Ottawa, within a 5-minute drive of Parliament Hill and Rogers Centre Ottawa. .This hotel is 3.3 mi (5.3 km) from Casino du Lac Leamy and 1.1 mi (1.7 km) from Byward Market Square.

What's nearby

  • Canadian War Museum - 14 min walk
  • Parliament Hill - 19 min walk
  • University of Ottawa - 2 min drive
  • Byward Market Square - 2 min drive
  • Canadian Museum of History - 3 min drive

Getting around

  • Lyon Station - 3 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬4 min walk
  • ‪Swizzles - ‬4 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

Hotel with free breakfast, near Byward Market Square
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms, featuring kitchens with refrigerators and stovetops. Your Tempur-Pedic bed comes with down comforters, and all rooms are furnished with queen sofa beds. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for dinner at Tulip Restaurant & Bar, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 4715 square feet (438 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (4715 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1064 reviews
Rating 8 - Good. 237 out of 1064 reviews
Rating 6 - Okay. 76 out of 1064 reviews
Rating 4 - Poor. 39 out of 1064 reviews
Rating 2 - Terrible. 25 out of 1064 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ji hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfortable. The "buffet breakfast" was not as seen in photos. The foot traffic around the area made it a uncomfortable feeling of being over crowded. The condiments were very slow to be replenished and food choices were not great. On Sunday a gentleman got down at 9:55 and the food was gone and doors were shut. It was served 7-10 but they did not offer him even a muffin or coffee. The food was being taken away at 9:45 which I thought was horrible service. I felt bad for him. I would stay here again because of being so convenient to downtown area. Hopefully next time the food will be better.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hina

Stayed 1 night in Oct 2024

10/10 Excellent

Si

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

4/10 Poor

karen

Stayed 4 nights in Nov 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location to see the sites
Weekend away with my 20yr old kids. Just running around our nation’s capital. The hotel location and amenities were perfect for our needs.
Stayed 2 nights in Nov 2024

8/10 Good

Keiko

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jaydee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to access
Stayed 2 nights in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jual

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we entered in to the time we checked out, everything felt like 5 star’s service. The staff was very friendly, room was clean, the fre break
Stayed 2 nights in Nov 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable
Fantistic location and an excellent professional staff made our two-day family stay most enjoyable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family. Pool was wonderful. Can’t wait to come again
Stayed 4 nights in Nov 2024

8/10 Good

Senthuri

Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVA weekend
Nice place Great staff Underground parking!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ernest, Guelph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and space with good breakfast option. Was quite curious why the spoons at the breakfast were all soup spoon sizes. Was not the most user kid friendly but overall the stay was smmoth and great
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff at this hotel - sadly that is becoming less and less common so this was a pleasant surprise.
Stayed 2 nights in Nov 2024

8/10 Good

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with free breakfast
Great location, close to the Parliament Hill. We can leave in the car in the parking garage until 6 pm on the day we check out. It was convenient for visiting the area. The free breakfast is great with good variety. My only complaint is that the ventilation was a bit loud in our room.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottawa stay
Clean, comfortable, restaurant and lounge were great. Friendly staff and great location for ease of business meetings downtown.
Stayed 4 nights in Oct 2024

2/10 Terrible

Shahab

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed for only a night on our way up to Northern Ontario. The bed was terrible, it was too soft, and we were so sore the day after with so much back pains. The staff were nice, the breakfast was good too.

10/10 Excellent

Raghbir

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Tobias

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
There is no reason for this hotel to charge as much as it does. The rooms are shabby and show where a lot of poor attempts at repair have been made. Dirty room upon check in, dirty bathroom. Entire seventh floor smelled like weed. Loud neighbours and no staff to do anything. The breakfast buffet, although free, is disgusting. This is basically a motel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yuki

Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Business traveller
Disliked: Amenities, property conditions & facilities
I have stayed there quite a bit because the parking is easy and its a good place for me to leave for work but there is something always wrong. This time the parking elevator was not working so you had to carry your things up (but nobody told you this at check-in or maybe I would have unloaded at the front entrance. Then one of the two elevators breaks down for a couple of days in the Hotel. I had nor body soap or gel in the bathroom and had to call for that as it was missing. The breakfast is getting smaller and smaller every time I go there so its cheaper to eat at Starbucks. The elevators always seem to be dirty inside and many common areas are not mopped up regularly. Time to find something new for business.
Stayed 7 nights in Oct 2024