I want to start by saying, the staff were incredibly kind and helpful! Unfortunately, there were trash items left in the floor of our hotel room (a lollipop stick, a plastic bag, etc) but they were easy to clean up. The pool room was underwhelming, with the pool unexpectedly not being heated, the sauna being out of order, and the ceiling having obvious cracks and water stains. The other good thing about the hotel was that the breakfast was plentiful and there were many options ready for us! Overall, we weren't thrilled nor extremely upset with our stay.