The staff is always friendly, and the front desk accomodated my ground floor request, and also extended my stay for a extra night. The room was clean, and large. I was very satisfied with the room. The last nite of my stay, the people above me, must have had kids, cause it sounded like horses running over the top of my room. I called the front desk, and asked them to contact the guest above me, and to tell them to stop with the noise, and the staff did. Again I will say they need more outdoor lighting on the hotel side of the building. Its really dark, and thats a safety concern for me. I would reccommend the hotel, and would stay here again! Which Im sure I will.