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Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Body treatments, hydrotherapy, facials, 7 treatment rooms
3 bars/lounges, poolside bar, beach bar
Exterior
View from room
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Playa Manzanillo Bahia Culebra, Nacascolo
  • Playa Huevos
    1 min walk
  • Playa Nacascolo
    6 min walk
  • Marina Papagayo
    5 min drive
  • Liberia (LIR-Daniel Oduber Intl.)
    48 min drive

Room options

View all photos for STAR Class Producer's Suite

Down duvets, free minibar items, in-room safe, blackout curtains

STAR Class Producer's Suite

  • 289 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

Down duvets, free minibar items, in-room safe, blackout curtains

STAR Class Junior Suite

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Director's Suite Two Bedroom

Down duvets, free minibar items, in-room safe, blackout curtains

STAR Class Director's Suite Two Bedroom

  • 146 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Down duvets, free minibar items, in-room safe, blackout curtains

Junior Suite Ocean View

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Director's Suite

Down duvets, free minibar items, in-room safe, blackout curtains

STAR Class Director's Suite

  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

Down duvets, free minibar items, in-room safe, blackout curtains

STAR Class Junior Suite Ocean View

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Down duvets, free minibar items, in-room safe, blackout curtains

Junior Suite

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Papagayo

With a stay at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort in Nacascolo, you'll be on the beach, just a 1-minute walk from Playa Huevos and 5 minutes by foot from Playa Ana Laura. .This all-inclusive property is 24 mi (38.6 km) from Coco Beach and 20.5 mi (33 km) from Playa Hermosa.

What's nearby

  • Playa Nacascolo - 6 min walk - 0.6 km
  • Marina Papagayo - 5 min drive - 2.5 km
  • Playa Virador - 9 min drive - 4.7 km
  • Playa Culebra - 13 min drive - 5.5 km
  • Playa Hermosa - 55 min drive - 33.0 km

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 48 min drive

Restaurants

  • ‪The Premiere Bar & Lounge - ‬16 min walk
  • ‪Restaurante La Trattoria - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬7 min drive
  • ‪Market Café - ‬49 min drive
  • ‪Makoko - ‬47 min drive

About this property

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Beachfront property with relaxing spa services
Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort offers 292 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 292 guestrooms featuring minibars (stocked with some free items) and flat-screen televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at So Cal Gourmet Food, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
So Cal Gourmet Food - This restaurant specializes in international cuisine.
East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine. Open daily.
Sunset Strip Steakhouse - This steakhouse specializes in local cuisine. Open daily.
Blue Star Tex-Mex Cantina - This restaurant specializes in Tex-Mex cuisine. Open daily.
Gusto Italian Trattoria - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • So Cal Gourmet Food
  • East Sushi & Teppanyaki
  • Sunset Strip Steakhouse
  • Blue Star Tex-Mex Cantina
  • Gusto Italian Trattoria

Things to do

  • Fitness classes
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Sofa bed

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Low-height plug sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down duvet

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Beach Resort Costa Rica All Inclusive Papagayo
Planet Hollywood Beach Resort Costa Rica All Inclusive
Planet Hollywood Beach Costa Rica All Inclusive Papagayo
Planet Hollywood Beach Costa Rica All Inclusive
Planet Hollywood Beach Resort Costa Rica All Inclusive

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1000 reviews" "
Rating 8 - Good. 231 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, great service! Will be coming back
Stayed 1 night in Aug 2024

10/10 Excellent

Jahmarr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional ans attentive to our every needs . Pura Vida
Stayed 4 nights in Aug 2024

10/10 Excellent

Ludeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Gage

Liked: Cleanliness
Stayed 6 nights in Aug 2024

2/10 Terrible

Yasmeen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The customer service was HORRIBLE!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Anju

Travelled with family
Liked: Amenities, property conditions & facilities
Lots of great activities and entertainment options
Stayed 3 nights in Aug 2024

10/10 Excellent

Clare

Great experience! Great service!
Great stay at Planet Hollywood this August. We had a star class directors suite which was kitted out with everything we needed. The foot was great and the staff super attentive. Our son loved kids club which was well organised and the ladies kept them well entertained, we couldn’t drag him away! Omar our agent couldn’t do enough to ensure our stay was brilliant. Great time, we would definitely recommend.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kristen LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

HATIM, Orlando

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is super safe, very isolated in papagayo bay, quiet and lovely place.
Stayed 7 nights in Jul 2024

10/10 Excellent

damonica

The food was excellent. Love my room
Stayed 5 nights in Jul 2024

6/10 Okay

Nasonja, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was very clean and the pool staff are energetic. The pool and pool bars close at 1900, beverages are blended with undesirable liquors and there is limited night life on property. As I understand this is a family property, there is a way to cater to adults and this was a missed opportunity. I had to remind the staff at checkin I was celebrating a special day, I never received the chocolates I ordered. I had friends staying at a local hotel, I inquired if they could come over for the day, I told three separate prices on three different occasions. My friends and I needed to ride to dinner together, when I asked if there was a cost to get dressed in my suite for no more than two hours I was told $160. $160 for two hours, that’s insane. I plan to visit Costa Rica every year but I won’t be visiting Planet Hollywood; I’m a Hilton Diamond member and to not receive the normal Diamond perks was unfortunate.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Planet Hollywood is a good hotel. We love the property and the staff.
Stayed 11 nights in Jul 2024

10/10 Excellent

Jennifer, Bethel Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property sits on the hillside along the water in the natural landscape of Costa Rica. The property is clean and beautiful, and makes the most of the gorgeous surroundings with multiple places to sit and take in the scenery. There are many places to eat, the food is good, and the staff are attentive and friendly. Service is not as fast as in the U.S., but I have found this to be typical so just slow down and enjoy the vibe. The spa services were outstanding. We enjoyed hours by the various pools - there were plenty of loungers and umbrellas. Booking through Expedia earned us “Star Class” which provided perks such as a personal concierge - Omar was amazing!- limited access pool, and an hour of hydrotherapy. There is nothing local to walk to so plan on taking excursions. We had an amazing time and were very pleased with our choice.
Stayed 5 nights in Jul 2024

8/10 Good

DENISE KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

LaQuita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property and the entertainment. I just wish they had more options to book reservations to specialty restaurants. They were often consistently booked up.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Staff from check in to check out treated like stars they were super nice the spa amazing the pools the food everything we will be coming back again for sure thanks again for everything
Stayed 2 nights in Jul 2024

2/10 Terrible

In Ae

Stayed 1 night in Jul 2024

10/10 Excellent

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2024

8/10 Good

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Loved the private Cabanas. Dining options were good, the alcoholic drinks throughout the property lacked consistency in terms of how they were mixed. If you are looking for a nice beach, this is not the property for you. The pool was a vibe and it was easy to find seating. Overall a very good stay.
Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personal assistant we received due to star class, Jorley. Jorley was very helpful in setting up dinner reservations, excursions, and advising of daily activities offered by the property. I did not like the fact that selections could not be customized at Guy's Burger Joint. There were dirty seat cushions at the beach and the pool area. There was an incident that involved some of our friends where we escorted another patron out of overtime bar due to being intoxicated and invading personal space. The patron made violent threats to our group stating "I'll kill y'all." The hotel staff allowed the patron back into the bar and the patron attacked our group. Our group restrained the patron while hotel staff stood by and watched. This made our group feel very uneasy due to his violent theats for the remaining 3 nights of the trip.
Stayed 5 nights in Jul 2024

8/10 Good

Betsy, Casper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did like our room, but everything is on a hill. We had to wait for the trolley a few times. The beach was very pretty with the black sand and so many shells. Too much emphasis is put on Star Class. The people that do the activities are awesome. The foam party was the best!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Raquel

Stayed 1 night in Jul 2024

6/10 Okay

YOLANDA, Richmond

Travelled with family
Liked: Cleanliness
Agent at the travel agency messed up all the tours we booked. My son got the star status but it really did not matter much , wrong room, only one bottle of alcohol a day in the room, hard time making reservations in the super tiny restaurants, the “special “ lounge for star members was a jock, and he did not get to shelf on most of his drinks. When you addressed the issues they just looked at you like “a no clue” costumer service should improve. No good beach on site which we already knew, hotel is big and on a hill , there are golf carts to take you up and down but at night there are very slow. I will not go back
Stayed 5 nights in Jul 2024

6/10 Okay

Nadira, Newark

Stayed 3 nights in Jul 2024

8/10 Good

Dorian Willette

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The flora of the property is absolutely amazing, everyone has a nice view. Plenty of activities to do on the resort. The downside is the difficulty in making dinner reservations, thankfully one in my traveling group opted for the "star class" and that was how we were able to confirm reservations at the restaurants through their special agent Pablo. On arrival my room was not as clean as I expected it to be, and be mindful this is a family friendly resort. I had families on both sides of me with young kids and some late nights I could still hear the kids screaming through the walls, which I was not in my suite until late pretty much every night. Overall I had an amazing time at the resort, I would just say opt for the "star class" if you plan on using the cabanas and utilizing the "sit-down" restaurants on the resort.
Stayed 4 nights in Jul 2024