Skip to main content
Beginning of main content
 Kota Kinabalu •1 Room
 Kota Kinabalu • 1 Room
Book online or call 0508 283 858 Phone Number

The Pacific Sutera Hotel

5.0 out of 5.0
1 Sutera Harbour Boulevard, Kota Kinabalu, Sabah 0508 283 858
lastminute.co.nz Verified Reviews
View all 0 verified reviews
Parking
Wifi
Beach
Business
Laundry
More
Room type Options Nightly price Book
Photo of room
Deluxe Sea View King
Room with view
33 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Premium King
33 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Premium Sea View Twin
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Sea View (Malaysian Residents)
Room with view
33 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Family Room
67 square metres
1 King Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Sea View
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Premium Sea View King
Room with view
31 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Premium Twin
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Twin
32.61 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe King
33 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Pacific Executive Suite
Room with view
105 square metres
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Pacific Junior Suite
75 square metres
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room (Malaysian Residents)
33 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury resort on the beach, with 3 outdoor swimming pools

Popular property highlights

Free self parking
Free WiFi
On private beach
Business centre
Laundry facilities

Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This beach resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera.

Make yourself at home in one of the 500 guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

Grab a bite from the snack bar/deli, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Kota Kinabalu, Sabah 88100

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 500
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • On private beach
  • Full-service spa
  • Marina on site
  • Spa treatment room(s)
  • Meeting rooms
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 1999
  • Free area shuttle
  • Golf course on site
  • Tennis on site
  • Waterslide
  • Number of outdoor pools - 3
  • Designated smoking areas (fines apply)
  • Indoor tennis courts - 3
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Free self parking
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Luggage storage
  • Beach umbrellas
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Banquet hall
  • No accessible shuttle
  • Number of accessible parking spaces 10
  • Registration desk height (inches) - 12
  • Registration desk height (centimetres) - 30
  • Lift door width (inches) - 8
  • Lift door width (centimetres) - 20

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 3
  • Indoor tennis courts - 3
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Japanese
  • Korean
  • Indonesian
  • Malay
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

The Pacific Sutera Hotel offers 500 accommodations with minibars and safes. Beds feature memory foam mattresses. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Kota Kinabalu resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Television
  • Cable/satellite TV service
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Bidet
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Memory foam mattress
  • LCD TV
  • TV size (measurement) inch
  • Deep soaking bathtub
  • Rainfall showerhead
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Laptop-friendly workspace
  • Grab bar – Near toilet
  • Telephone accessibility kit
  • Magnifying mirror
  • Toilet grab bar height (inches) - 12
  • Toilet grab bar height (centimetres) - 30

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

24-hour room service is available.

Nearby Things to do

  • Snorkelling nearby
  • Scuba diving nearby
  • Fitness classes on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 180.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions.

No cots (infant beds) available

Children stay free

Service animals not allowed

Number of children who can stay for free – 2

Debit cards

UnionPay

Staffed front desk

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Minimum age for COVID-19 test requirement: 13

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children
  • Late check-in fee for check-in between noon and 6:00 PM
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Pacific Sutera
  • Pacific Sutera
  • Pacific Sutera Hotel
  • Pacific Sutera Hotel Kota Kinabalu
  • Pacific Sutera Kota Kinabalu
  • Sutera Hotel
  • Sutera Pacific
  • Sutera Pacific Hotel
  • The Pacific Sutera Resort
  • The Pacific Sutera Hotel Resort
  • The Pacific Sutera Hotel Kota Kinabalu
  • The Pacific Sutera Hotel Resort Kota Kinabalu

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Sorry, we seem to have had an issue loading our review content. Try again?

Top Picks