2/10 Terrible
Eleslie
4 Dec 2024
Disliked: Cleanliness, property conditions & facilities
I have stayed at Citadines in London in the past and had a pleasant experience, that’s why I decided to book Paris location as well, this was the worst hotel I’ve ever experienced, unwelcoming and lazy staff, no greetings wether I was coming in or out, the room was not ready at 3pm which is the check in time, they did not help us with the lugagge, at times they would leave the front desk unattended, and the front door does not open unless you swing your card, so if you were carrying something on your hands and couldn’t reach your purse to grab the card, you would be left outside until they decided to come back to the front desk, there is a coffee machine in the lobby, but they would never replenish the cups and sugar, wouldn’t change the towels or clean the room…it was just terrible… Zero stars.
Eleslie
Stayed 5 nights in Nov 2024