2/10 Terrible
Amani
15 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll upload photos in a google review since Orbitz doesn't offer the option. The hotel is massively underwhelming and their photos oversell it. It is dingy and my sheets weren't changed except maybe once during my week stay. The walls were filthy, paint was missing, bugs...I had a spider on my bed. The bathroom was so small, when I stepped back from the sink I was outside of the bathroom. One foot back. I'm 4'11 so that says something. When I leaned over to wash my face the sink was so small that more water went to the floor and my clothes than back in the sink...with me leaned over it.
The hotel requests you to leave your key at the desk whenever you leave. I've never been asked this before in ANY country. Here's the thing. It's an antiquated, dilapidated building so they have a physical key, not a fob or key card. I've never been asked to leave a physical key in Ireland, Ghana, Uruguay, or New Orleans. So this was definitely when my trip went from bad to piss poor.
I was badgered each day for my key. I continued to state I was uncomfortable not having a copy of a key to a room paid for and that my items were in. Two aggressive female desk clerks harangued me for the key. One in particular, ignorantly argued from her throne behind the hotel desk that every hotel in the world kept the key. I explained I traveled the world and never heard of this policy. She remained arrogant enough to argue my own country's policies with me. There are rats and mice around the buildings.
Amani
Stayed 8 nights in Sep 2024