The Diamond City Place has an easy access (on a main road) location in South Pattaya. Road noise is not an issue - as the property has rear-facing rooms.
The rooms are spacious, well maintained, with excellent facilities (large ensuite bathroom, cable tv, small balcony, good-size fridge and in-room mini safe).
Housekeeping staff are helpful, friendly, polite and courteous and available from 7am until 4pm daily.
Adjacent to the main building, the Coffee Shop - although small, is clean and well-staffed; offering a wide selection of Thai, Indian and European menus. Coffee Shop staff are very attentive, polite and efficient. Breakfast service is from 7am until 11am. A-la-cart service is available all day until 7pm with Room Service available with a +10% Service Charge.
Reception Staff are available from 7am until Midnight (Room Key-fob security access to the building is available outwith these hours). Again, Reception Staff are friendly, polite, helpful and always eager to assist.
The Swimming Pool, although small, is located on the 2nd Floor and is very well maintained.
The only negative points found were:
No assistance available for luggage transfer at Check-in/Check-out.
No Electric Shaver outlet in the bathroom.
No Kettle or Hair Dryer in the room - however, these two items were available for rent from the Reception Desk.