Winstar Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Winstar Hotel

Exterior
Deluxe Double Room
Interior
Executive Double Room | Room amenity
Executive Double Room | Room amenity

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Jl. M Ali No.118, Pekanbaru, Riau, 28155
  • Pekan Baru Mall
    9 min walk
  • Ciputra Seraya Mall
    3 min drive
  • Great Mosque of An-Nur
    4 min drive
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    25 min drive

Room options

Executive Double Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Pekanbaru

Located in Pekanbaru, Winstar Hotel is connected to a shopping center, within a 5-minute drive of Ciputra Seraya Mall and Pekan Baru Mall. .This hotel is 1.6 mi (2.5 km) from Raya Mosque and 1.7 mi (2.7 km) from Riau Cultural Park.

What's nearby

  • Pekan Baru Mall - 9 min walk - 0.8 km
  • Ciputra Seraya Mall - 3 min drive - 2.0 km
  • Great Mosque of An-Nur - 4 min drive - 3.4 km
  • Riau University - 5 min drive - 4.1 km
  • SKA Mall - 7 min drive - 7.0 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 25 min drive

Restaurants

  • ‪Kedai Kopi Sinar Pagi - ‬4 min walk
  • ‪Kedai Kopi Laris - ‬6 min walk
  • ‪Kedai Kopi Indah Ria - ‬8 min walk
  • ‪Kedai Kapitol - ‬1 min walk
  • ‪Ampera Setangkai Mawar - ‬9 min walk

About this property

Winstar Hotel

Hotel connected to a shopping center in Pekanbaru with free parking
Winstar Hotel offers 91 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 91 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Winstar Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 60000 for adults and IDR 30000 for children
  • 1 restaurant
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Spa

  • Massages

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 60000 for adults and IDR 30000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

Property is also known as

Winstar Hotel Hotel
Winstar Hotel Pekanbaru
Capital O 1101 Winstar Hotel
Winstar Hotel Hotel Pekanbaru

Winstar Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

kevin

Business traveller, Travelled with partner
Just ok
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room is dirty (the floor, the sheets, the pillow, yellow running water). We booked a room through Expedia for 2 nights stay. Somehow when we arrive at 9pm for check-in, we were told that our reservation was cancelled was cancelled by us at 5pm that day and was not given any explanation,we had no choice but to rebook over the counter at TRIPLE the price we original had to pay. This felt like a scam honestly. Furthermore, for some reason the housekeepers always knocks at around 9am and attempts to enter even though the DO NOT DISTURB sign was clearly flashed. This is extremely disturbing. Overall,I am extremely dissatisfied with the hotel.
Stayed 2 nights in Jul 2019