Hilton Garden Inn Phoenix Downtown

3.0 star property

Photo gallery for Hilton Garden Inn Phoenix Downtown

2 bars/lounges
2 bars/lounges
Front of property
Restaurant
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
15 E Monroe St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • Arizona State University - Downtown Phoenix
    ‪3 min walk‬
  • Herberger Theater Center
    ‪4 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite Two Queen Beds, One bedroom

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

Two Queen beds with a City View

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Queen Murphy Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite King 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Phoenix

Hilton Garden Inn Phoenix Downtown is centrally located in Phoenix, a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from Footprint Center. .This hotel is 0.7 mi (1.2 km) from Chase Field and 2.1 mi (3.4 km) from Arizona State Capitol.

What's nearby

  • Phoenix Convention Center - 3 min walk
  • Footprint Center - 7 min walk
  • The Van Buren - 8 min walk
  • Chase Field - 12 min walk
  • Arizona State Capitol - 4 min drive

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk
  • ‪The Kettle Black Kitchen & Pub - ‬4 min walk

About this property

Hilton Garden Inn Phoenix Downtown

Hotel with bars, a quick walk to Phoenix Convention Center
Hilton Garden Inn Phoenix Downtown offers 170 accommodations with complimentary newspapers and irons/ironing boards. Beds feature premium bedding. 42-inch LCD televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 170 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as desks and complimentary newspapers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Floor 13 Rooftop Bar - Onsite bar. Happy hour is offered.
MOTOMOTO Sushi & Izakaya - Onsite restaurant. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured valet parking on site (USD 43 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-24 for adults and USD 10-24 for children
  • 2 bars/lounges

Restaurants on site

  • Floor 13 Rooftop Bar
  • MOTOMOTO Sushi & Izakaya

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 107
  • Height-adjustable showerhead
  • Lever door handles
  • Portable shower seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24 for adults, and USD 10 to 24 for children
  • Secured valet parking fee: USD 43 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Phoenix Downtown Hotel
Hilton Garden Inn Phoenix Downtown Hotel
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Hotel Hilton Garden Inn Phoenix Downtown
Hilton Garden Inn Phoenix Downtown Phoenix
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Hilton Garden Inn
Hilton Garden Phoenix Downtown
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Hilton Garden Inn Phoenix Downtown Hotel
Hilton Garden Inn Phoenix Downtown Phoenix
Hilton Garden Inn Phoenix Downtown Hotel Phoenix

Hilton Garden Inn Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 862 reviews
Rating 8 - Good. 197 out of 862 reviews
Rating 6 - Okay. 81 out of 862 reviews
Rating 4 - Poor. 40 out of 862 reviews
Rating 2 - Terrible. 23 out of 862 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arleth

Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very disappointed in the lack of parking available. It was not disclosed that the parking was not included and I had to park across the street for $35 per day during my stay. Will not be staying here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Chun

Travelled with family
Disliked: Amenities
We had a room very noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Shakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Austen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Parking a bit odd
Once we were able to find parking since it isn’t available on site everything else was good. If you don’t mind walking a block from a parking garage by homeless people to get to the hotel then it’s okay
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Stayed 1 night in Nov 2024

2/10 Terrible

Luisanna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was overpriced and parking was not provided. Shower water wouldn't get hot and only one half a roll of toilet paper. Water was $3 in the roon when it should have been free. Had to oay for breakfast when it also should have been included. Do not recommend staying here
Stayed 1 night in Nov 2024

10/10 Excellent

Yerena

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Perla

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel downtown. Walking distance to everything you'd want or need. The staff were great and the rooms were spacious and clean. Would stay here again.

10/10 Excellent

Glen, Woodland Park

Easy last minute check in, great clean quiet room!
Stayed 1 night in Nov 2024

6/10 Okay

Hager Salaheldin Sayed

Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The room is spacious and, despite its outdated style, fairly comfortable. However, even when showering as early as 5 a.m., the water pressure is weak, and by around 7 a.m., there’s practically no water at all. The most frustrating part is that the front desk staff unapologetically explained that since the hotel is nearly fully booked, the lack of water is to be expected.
Stayed 5 nights in Oct 2024

8/10 Good

diane

Staff helpful
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful structure
Stayed 1 night in Oct 2024

6/10 Okay

Ricardo

Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Deanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in downtown Phoenix
Big and spacious rooms in downtown setting. Location was in a beautiful vintage building but all modern decor. Comfy beds! Large bathroom. 10th floor had view of the area. 5 min walk to Footprint Ctr. Will def stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Bathroom floors were not properly mopped. Everything else was fine.
Stayed 1 night in Sep 2024