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Hilton Phoenix Tapatio Cliffs Resort

4.0 star property

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
3 restaurants, breakfast served
Exterior
Lobby
7 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Room service

Explore the area

Map
11111 N 7th St, Phoenix, AZ, 85020
  • Lookout Mountain Golf Club
    ‪3 min walk‬
  • Grand Canyon University
    ‪15 min drive‬
  • Kierland Commons
    ‪17 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Minibar

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Mountain View

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location) | Exterior

Suite, 2 Queen Beds (Falls Location)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Ambassador)

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Minibar

Suite, 2 Queen Beds, Allergy Friendly

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Minibar

Suite, 1 King Bed, Allergy Friendly

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Exterior

Suite, 1 King Bed

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Exterior

Suite, 2 Queen Beds

  • 52.0 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Poolside

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Falls Location)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Falls Location)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Poolside

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms

Grand Suite, 2 Bedrooms | Living area

Grand Suite, 2 Bedrooms

  • 214 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Signature Suite, 1 King Bed

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

7 outdoor pools, pool umbrellas, pool loungers

Hilton Phoenix Resort at the Peak

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
3.8 out of 5, Good, (3101)
The price is NZ$479
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Hilton Phoenix Resort at the Peak

About the area

Phoenix

A stay at Hilton Phoenix Tapatio Cliffs Resort places you in the heart of Phoenix, within a 15-minute drive of Musical Instrument Museum and Grand Canyon University. .This family-friendly resort is 9.3 mi (15 km) from Phoenix Art Museum and 10.1 mi (16.2 km) from Children's Museum of Phoenix.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Lookout Mountain Golf Club - 3 min walk - 0.3 km
  • North Mountain Park - 18 min walk - 1.5 km
  • Castles N' Coasters - 9 min drive - 9.0 km
  • Grand Canyon University - 15 min drive - 14.9 km
  • Kierland Commons - 17 min drive - 17.4 km

Getting around

  • 19th Avenue/ Dunlap Station - 11 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Carolina's Mexican Food North - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Scramble - ‬2 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

Suburban resort with 3 restaurants and 7 outdoor pools
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 7 outdoor swimming pools and 7 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 584 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools or 7 hot tubs. Additional features at this Mediterranean resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite at Different Pointe of View, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. To-go breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Phoenix? This resort has 16000 square feet (1486 square meters) of space consisting of a conference center and 36 meeting rooms. Free valet parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cascades Cafe
  • Different Pointe of View
  • Lobby Coffee Bar
  • Pointe In Tyme

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 36 meeting rooms
  • Computer station
  • Conference centre (16,000 square foot of space)

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 23 to October 10:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 9 to 20 per person
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 913 out of 1754 reviews
Rating 8 - Good. 378 out of 1754 reviews
Rating 6 - Okay. 221 out of 1754 reviews
Rating 4 - Poor. 128 out of 1754 reviews
Rating 2 - Terrible. 114 out of 1754 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

misty

Stayed 1 night in Jan 2025

10/10 Excellent

Alizeinelabedine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this resort was so beautiful I don't have the words. Absolutely breathtaking area, views all around of the mountains. Amazing staff. Fast shuttle service. Everyone, everything is just amazing I swear
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t pay for the Hilton name. I pay for a Hilton because of the property. This was the worst Hilton I have ever stayed at and will never return. Left an overall sour taste in my mouth with Hilton
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, nice restraunts. Many pools.
Stayed 3 nights in Jan 2025

2/10 Terrible

Dominique

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 14 nights in Dec 2024

10/10 Excellent

Michael

Stayed 4 nights in Dec 2024

2/10 Terrible

Chris

Stayed 3 nights in Jan 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

6/10 Okay

Madison Lynn

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Decent Stay, But Needs Upgrades We stayed at the Hilton Tapatio Cliffs Resoet during the winter and, while we got a good deal on the room, the resort needs some attention. The rooms are outdated and feel more like a motel—scuffed and run-down. The resort fee was high, covering pool access but not breakfast or other amenities. Aside from the lobby, much of the property could use better upkeep, and several things didn’t seem to be working properly or open. It was fine for a few days, but we wouldn’t return without major updates to the rooms that would justify the cost of the resort per night.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jena

Stayed 4 nights in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large property & Suite
Expansive property with many amenities. Golf practice area use included with resort fees. Very large suite in secluded area was very comfortable. Nice views. Every staff member friendly and helpful. Property showing its age, but would absolutely stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Leann

Stayed 2 nights in Jan 2025

10/10 Excellent

Shondell, Luling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this property & the convenience of getting around the resort, especially loved the views from Different Point of View Restaurant!!! I will be back!
Stayed 2 nights in Dec 2024

8/10 Good

Adam Lee

Liked: Property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a resort in the U.S. and the experience was great! The customer service was beyond my expectations and the food was fabulous, especially at the Different Pointe of View restaurant (where I got engaged, thank you waitstaff for making the experience incredible)!!! Also, the resort was situated in an ideal part of Pheonix, allowing us to venture off into the city to explore. Highly recommend!
Stayed 4 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort it self had a lot of amenities! We really liked the golf course, the many pools to choose from, and the tocaloma spa! Liz behind the Starbucks counter was absolutely amazing!!! I wish I could bring her to the Starbucks we go to everyday at home! She was so personable, and just a lovely person to start your day with when grabbing coffee!! Two minor things would be the resort could use a little updating in some parts such a the sunset pool, and just random areas needing attention. Another thing that would be helpful would be one more dining option for dinner that’s a little more on the cheaper side. We give the resort 5/5 still and will be back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ivelisse

Stayed 3 nights in Dec 2024

10/10 Excellent

Adrian

Stayed 1 night in Dec 2024

10/10 Excellent

Elíseo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful questions that I had they where answered immediately my wife had a great time at the spa and I had a great time at gulf
Stayed 3 nights in Jan 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. Check in was easy and staff was helpful and went above and beyond. Offered us a late checkout and we had reserved a poolside room. He got us by the 21 and older pool area which was perfect. We ordered pizza and beer from the restaurant onsite and was delicious and delivered promptly. Bed and pillows were super comfy. Pool was refreshing and hot tub was hot. Wish we could have spent more than 1 night.

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful, in a great location, great staff. It is however in need of some repair and maintenance. The shower in our room took at least 5 minutes to warm up and most of the electrical outlets were very loose. Also the safe in the closet was not functional.
Stayed 5 nights in Jan 2025