The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Outdoor pool, pool loungers
Reception
Daily full breakfast for a fee
Daily full breakfast for a fee
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Arrowhead Towne Center
    3 min walk
  • Arizona Broadway Theatre
    13 min walk
  • Peoria Sports Complex
    17 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    37 min drive

Room options

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Glendale

With a stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW in Glendale, you'll be within a 15-minute drive of State Farm Stadium and Peoria Sports Complex. .This hotel is 9.2 mi (14.8 km) from Westgate Entertainment District and 12.8 mi (20.7 km) from Grand Canyon University.

What's nearby

  • Arrowhead Towne Center - 3 min walk - 0.3 km
  • Arizona Broadway Theatre - 13 min walk - 1.2 km
  • Peoria Sports Complex - 17 min walk - 1.4 km
  • State Farm Stadium - 11 min drive - 15.1 km
  • Westgate Entertainment District - 11 min drive - 14.8 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Food Court - ‬13 min walk
  • ‪Panera Bread - ‬11 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel with free parking, near Peoria Sports Complex
The Hotel Serene Glendale Peoria, Surestay Collection by BW offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 60 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 333 out of 788 reviews" "
Rating 8 - Good. 184 out of 788 reviews" "
Rating 6 - Okay. 110 out of 788 reviews" "
Rating 4 - Poor. 83 out of 788 reviews" "
Rating 2 - Terrible. 78 out of 788 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
No tv service is unacceptable given no storm
Stayed 1 night due to A/C not working at the house. The internet/cable was out so no TV and some idiot above us was like stomping on the floor for hours. Other than that, lol, good stay but wont be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and quiet
Stayed 7 nights in Aug 2024

10/10 Excellent

Arcides

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Athanasios

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the $
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Amenities
Clean
Stayed 1 night in Jun 2024

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely like the area I would rent there again in the future
Stayed 4 nights in Aug 2024

10/10 Excellent

shanice

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top tier The property was very well taking care of Pool very clean Quite safe clean 10 out of 10 highly recommend I will be returning
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a little dated but clean and safe. Comfortable bed with decent pillows. The air conditioning works perfectly. I enjoyed a continuous 60⁰ the whole time. Very nice when its over 110⁰ outside. Would be happy to visit in the future. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay thank u
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
The room was dirty, and I'm disrepair. The bed made a loud metal noise ever time we moved. Get on and off the bed was even worse. Booked two nights, checked out after only staying one night.
Stayed 2 nights in Aug 2024

6/10 Okay

Cesar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shauna, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Room was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Lissette

Stayed 5 nights in Jul 2024

6/10 Okay

Lissette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

John, Las Cruces

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Aaron

Stayed 2 nights in Jul 2024

8/10 Good

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities
Under construction so it is likely to improve. They cqn help that asan Fran doesnt deal with its unsafe and dirty streets downtown
Stayed 2 nights in May 2024

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful... wake up fully rested and ready for my mext work day
Stayed 3 nights in Jul 2024

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 4 nights in Jul 2024