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Crowne Plaza Phu Quoc Starbay, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Premium bedding, memory-foam beds, minibar, individually decorated
Exterior
Property amenity
2 outdoor pools, pool umbrellas, pool loungers
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
KHU DU LICH BAI DAI, GANH DAU COMMUNE, Phu Quoc
  • Corona Casino
    7 min drive
  • Shophouse Grand World
    8 min drive
  • VinWonders Phu Quoc
    10 min drive
  • Phu Quoc (PQC-Phu Quoc Intl.)
    53 min drive

Room options

View all photos for 1 Bedroom Villa

Premium bedding, memory-foam beds, minibar, individually decorated

1 Bedroom Villa

  • 177 sq m
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite

Premium bedding, memory-foam beds, minibar, individually decorated

Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom (Seafront)

Villa, 1 Bedroom (Seafront)

Villa, 1 Bedroom (Seafront)

  • 193 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Ocean View

Premium bedding, memory-foam beds, minibar, individually decorated

1 King Standard Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Oceanfront

1 King Premium Oceanfront

1 King Premium Oceanfront

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite

2 Bedroom Suite

2 Bedroom Suite

  • 200 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Premium Room

Premium bedding, memory-foam beds, minibar, individually decorated

Premium Room

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Villa, 2 Bedrooms (Seafront)

Villa, 2 Bedrooms (Seafront)

Villa, 2 Bedrooms (Seafront)

  • 411 sq m
  • Sea view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View, Oceanfront

Grand Suite, 1 Bedroom, Ocean View, Oceanfront

Grand Suite, 1 Bedroom, Ocean View, Oceanfront

  • 136 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Ocean View

Premium bedding, memory-foam beds, minibar, individually decorated

1 King Premium Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

View from room

Standard Room, 1 King Bed, Accessible Bathtub

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium

Premium bedding, memory-foam beds, minibar, individually decorated

2 Double Premium

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard Ocean View

Premium bedding, memory-foam beds, minibar, individually decorated

2 Double Standard Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Premium Ocean View

Premium bedding, memory-foam beds, minibar, individually decorated

2 Double Premium Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, memory-foam beds, minibar, individually decorated

Standard Room

  • 40.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium

Premium bedding, memory-foam beds, minibar, individually decorated

1 King Premium

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View, Oceanfront

Junior Suite, 1 King Bed, Ocean View, Oceanfront

Junior Suite, 1 King Bed, Ocean View, Oceanfront

  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Junior Suite

Premium bedding, memory-foam beds, minibar, individually decorated

1 King Junior Suite

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium Oceanfront

2 Double Premium Oceanfront

2 Double Premium Oceanfront

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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for 1 night
includes taxes & fees
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About the area

Phu Quoc

Located in Phu Quoc, Crowne Plaza Phu Quoc Starbay, an IHG Hotel is on the Strip, within a 10-minute drive of Vinpearl Golf Phu Quoc and Corona Casino. .This beach hotel is 2.3 mi (3.7 km) from Shophouse Grand World and 3.2 mi (5.1 km) from VinWonders Phu Quoc.

What's nearby

  • Vinpearl Golf Phu Quoc - 7 min drive - 4.6 km
  • Corona Casino - 7 min drive - 3.8 km
  • Shophouse Grand World - 8 min drive - 3.8 km
  • VinWonders Phu Quoc - 10 min drive - 5.2 km
  • Vinpearl Safari - 14 min drive - 7.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 53 min drive

Restaurants

  • ‪Giraffe Restaurant - ‬15 min drive
  • ‪Nautilus Restaurant - ‬7 min drive
  • ‪Lotteria - ‬6 min drive
  • ‪Islander Restaurant - ‬17 min drive
  • ‪Pizza Wood - ‬9 min drive

About this property

Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Luxury hotel on the beach, with 2 outdoor swimming pools
Crowne Plaza Phu Quoc Starbay, an IHG Hotel offers 308 air-conditioned accommodations with indoor private spa tubs and fireplaces. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Memory foam beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Treat yourself to a stay in one of the 308 individually decorated guestrooms, featuring fireplaces and indoor private spa tubs. Your memory foam bed comes with premium bedding. Rooms have private balconies or patios. 45-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
Grab a bite at Horizons, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary on-the-go breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Phu Quoc? This hotel has 4478 square feet (416 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary on-the-go breakfast each morning.
Horizons - Onsite lobby lounge.
Amber Sands - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • 2 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Horizons
  • Amber Sands

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Beach club (surcharge)
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Full-service spa
  • Lifeguards on-site
  • Private picnics

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free babysitting
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Pushchair
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (4478 square feet of space)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Low-height plug sockets in bathroom
  • Pool access ramp on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • Telescope

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 45-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Private indoor hot tub
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 66.48 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 66.48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Phu Quoc
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel Phu Quoc

Crowne Plaza Phu Quoc Starbay, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 82 out of 118 reviews" "
Rating 8 - Good. 19 out of 118 reviews" "
Rating 6 - Okay. 13 out of 118 reviews" "
Rating 4 - Poor. 1 out of 118 reviews" "
Rating 2 - Terrible. 3 out of 118 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shiv Subramanian, Petaling Jaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property combined with Fantastic Service. We thoroughly enjoyed our stay there. Facilities were good and only surpassed by the excellent service we received from their staff. Gladly return to this Hotel for another vacation, soon! !
Stayed 4 nights in Jul 2024

10/10 Excellent

Lee, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room and also the pool side.
Stayed 2 nights in Apr 2024

10/10 Excellent

Le

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel - but not 5 star quality
Wonderful hotel with amazing views. However the overall service is lacking that of an actually 5 star hotel. On our first night we went to have some dinner at 8:10 in the beach club as the sign said dinner was until 9:30 , we were then told food stopped at 8pm. We then went to the other restaurant- both have the exact same food menu with no variety between them. All ordering is done via QR code on the table - a lot of information is missing in terms of details on it. There are 2 drinks packages you can buy when you scan the QR code but it doesn’t provide any info to what is actually included. On our second night we had dinner at the beach club. My food came down 15 minutes before my parters & our drinks didn’t come until half way through the meal. The waiter also spilled water all over our table when pouring our glasses and didn’t bother to clean it up. The hotel has a shop onsite which the price is reasonable, however I don’t feel a mandatory service charge being added in the shop when buying water & snacks is needed ? €7 for 750ml of water when sitting out by the pool is also a complete rip off. The room was great but due to the poor service I don’t think I would return.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mavis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 3 nights in Dec 2023

10/10 Excellent

Alireza

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and the hotel
Stayed 2 nights in Oct 2023

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

mie

Liked: Cleanliness, staff & service, property conditions & facilities
clean, safe, good service
Stayed 2 nights in Aug 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience from the start
Simply amazing real 5 star service. Wonder rooms and ambience throughout the hotel. Breakfast was also super special and everything just so fresh.
Stayed 4 nights in Jul 2023

10/10 Excellent

SI YONG

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are really kind and all brand new facilities.
Stayed 3 nights in Jul 2023

10/10 Excellent

Thanh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good. Excellent staffs. Beautiful ocean view and pool. However, the food was way over price and not even good.
Stayed 3 nights in Jun 2023

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good option if you like peace!
The hotel is sat on really nice grounds, right on a really nice, clean beach, the pool is fantastic. We stayed in the two-bed villa which was incredible and really spacious with two private pools, right on the beach. The staff were generally friendly and the chef had created a special vegetarian menu for us, which was really appreciated. The hotel only had one restaurant operational at any given time, this was a shame, given the size of the hotel and no other restaurants within walking distance. They should definitely have three or four restaurants with different themes/cuisines. Service was also quite slow if the food was not pre-booked. We were also charged USD 80/night for a camp bed which was too high. All in all a fantastic hotel, in the north of Phu Quoc (so near Vinwonders) but far from everything else so great for a quiet break with family.
Stayed 5 nights in Apr 2023

10/10 Excellent

Paul John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like new hotels, Crowne Plaza Phu Quoc is an excellent choice. All facilities and the beach are very clean. Enjoyed true hospitality from the Staff. Dining options are great and the breakfasts were fantastic. Enjoyed the lapping pool all to myself. Stayed for 3 nights. Nicely designed building and interiors.
Stayed 2 nights in Mar 2023

10/10 Excellent

byunghwa

Stayed 3 nights in Jan 2023

10/10 Excellent

agnes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new property with spacious rooms. Bathroom is super fantastic. Food was the best as we tried many places in the 2 weeks spent in Phu Quoc. Beach Front Restaurant has great atmosphere and the staff, specially Ms. LAN was very helpful and kind. Thank you!

10/10 Excellent

DUNG ANH

Stayed 3 nights in Jan 2023

10/10 Excellent

Steven

Stayed 4 nights in Dec 2022

4/10 Poor

Andy

Stayed 2 nights in Dec 2022

10/10 Excellent

hang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clean. Will come back again in march

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2022

10/10 Excellent

SEON JUNG

Stayed 1 night in Oct 2022

8/10 Good

Tan Trung

Stayed 2 nights in Oct 2022

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious resort
Spacious resort hotel with large, suite style bedrooms. Excellent breakfast.
Stayed 1 night in Aug 2022