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SM Resort Phuket

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SM Resort Phuket

Outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Sweet Suite Room | Balcony

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
20/42 Sirirat Road, Patong Beach, Patong, Phuket, 83150
  • Simon Cabaret
    2 min walk
  • Nanai Road
    6 min walk
  • Malin Plaza Market
    9 min walk
  • Phuket (HKT-Phuket Intl.)
    60 min drive

Room options

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About the area

Patong

With a stay at SM Resort Phuket, you'll be centrally located in Patong, within a 5-minute drive of Patong Beach and Bangla Road. .This hotel is 1.8 mi (2.9 km) from Karon Beach and 4.8 mi (7.7 km) from Kata Beach.

What's nearby

  • Simon Cabaret - 2 min walk
  • Nanai Road - 6 min walk
  • Patong Beach - 20 min walk
  • Bangla Road - 2 min drive
  • Jungceylon Shopping Center - 4 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 60 min drive

Restaurants

  • ‪The Zula Phuket - Turkish, European & Thai Cuisine - ‬5 min walk
  • ‪Coffee Mania - ‬9 min walk
  • ‪Ali Baba - ‬6 min walk
  • ‪Coffee Mania House - ‬9 min walk
  • ‪C-Food Zone - ‬6 min walk

About this property

SM Resort Phuket

Mountain hotel with free parking connected to a shopping center in Patong
SM Resort Phuket offers 50 air-conditioned accommodations with fireplaces and tablet computers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 42-inch plasma televisions come with cable channels and DVD players. Refrigerators, coffee/tea makers, and minibars are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, computers, and phones. Additionally, rooms include safes and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including reflexology.
Treat yourself to a stay in one of the 50 individually furnished guestrooms, featuring fireplaces and plasma televisions. Computers with complimentary wired and wireless internet keep you connected, and cable programming is available for entertainment. Conveniences include phones, as well as safes and desks.
Treat yourself with massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
For lunch or dinner, stop by SM Bar and Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available daily from 6 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.
Breakfast is available for a surcharge and served each morning between 6 AM and 11 AM.
SM Bar and Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Late night fare is available from 24-hour room service.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Breakfast available for a fee daily 6 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • SM Bar and Restaurant

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV channels
  • Computer
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Fireplace
  • Individually furnished
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 700.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: THB 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

SM Phuket
SM Phuket Kathu
SM Resort Phuket
SM Resort Phuket Kathu
Sm Hotel Patong
SM Resort Patong, Phuket
SM Resort Phuket Patong
SM Phuket Patong
SM Resort Phuket Hotel
SM Resort Phuket Patong
SM Resort Phuket Hotel Patong

SM Resort Phuket Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 4 out of 19 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Really dissatisfied. Arrived with my disabled mother and 3 suitcases, the receptionist just sat and watched us struggle without any assistance at all. The lobby,lift and room were not clean. Don't stay here
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and the room was nice and big. the location for me is good.
Stayed 2 nights in Aug 2019

8/10 Good

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2017

8/10 Good

Dimitrije, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great looking rooms, great service, would recommend this hotel

6/10 Okay

Verified traveller

acceptable. good value for money.

6/10 Okay

Verified traveller

Disliked: Cleanliness
good price. good bed. price performance is excellent.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Middle of nowhere
One terrible hotel stuff can make you want to leave immediately. Her tone make you feels like you did something very very wrong.

6/10 Okay

Teroosa

Ok
It was an OK stay, a bit of a walk from the Hotel to the main city but overall it was reasonable.

6/10 Okay

Christopher, USA

Disliked: Cleanliness, property conditions & facilities
Good enough, but could be so much more...
SM Hotel is a nice enough budget hotel. For the price I paid it was good enough, and the location (about 5 minutes by Tuk Tuk to Patong Beach, 10 minutes to Karon Beach) was perfect. Positives: The staff were exceptionally kind, and tried to help my wife and I out as much as they could. The pool was nice; however, like most of the hotel the pool area was cluttered and could have been nicer. The rooms were ok, again for a budget hotel. Negatives: If the hotel cleaned better and picked up the clutter everywhere this would be a very nice hotel. The pool area and the roof deck are very dirty (the roof deck is unusable in my opinion). The rooms were dusty when I arrived, but I complained and the staff dusted for us quickly. Again, for the price it's worth it but with just a little bit of effort it could be so much nicer.

8/10 Good

James, Broxbourne

Liked: Cleanliness, room comfort
Cheap and cheerful
Great if you want to be close to Patong Beach and also get some sleep at night. Clean and very reasonable for the price you pay per night.

4/10 Poor

Teroosa

Disliked: Cleanliness, staff & service, room comfort
Booo!
This place was terrible , the staff were unfriendly, the airconditioning didn't work, everyone was very unenthusiatic. The room didn't have a safe, the safe was downstairs at the front of the hotel, and a bit far to walk to where you might want to get. Not impressed.

8/10 Good

luigino, trviso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

8/10 Good

Jonny

Liked: Room comfort
Disliked: Staff & service
De dröjde 2 dagar innan dem tog bort föregående gästers handdukar. Fick påminna om dushgel å toapapper tog 1 dag till. + Skön säng å stor tv.
Stayed 5 nights in Jan 2018

2/10 Terrible

Sari, Helsinki, Finland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All together terrible experience...
Rooms, pool area, overall dirty hotel. Pool area bathrooms stug and smelly. All laudrys left on hall where you had to cross those to get to the pool. Payed for breakfast, 5€/person) wich one day included 2 toast without anything, other day only coffee. Also take all receipts with you.. tried to charge double. Would not recommend to anyone.

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort
Telefon blev stulen från rummet.
Min frus iPhone blev stulen på rummet. Vi talade med dem på hotellet men de gjorde ingenting. Jag rekommenderar INTE detta hotell.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pire souvenir
Le lendemain de mon arrivée a l'hotel on me reclame le reglement d'une taxe d'environ 350€ pour un sejour de 28 nuit non stipulés lors de la reservation. j'ai appelé votre service clientele qui etait egalement etonné, ils devaient me rappeler pour regler le probleme mais dans l'attente et sans reponse de votre par je n'ai pas continué mon sejour a l'hotel (vous pouvez demander a l'hotel en question). 2 nuits m'ont donc couté plus de 400€ sans aucun geste commercial de votre part. Sachez que c'est donc ma derniere reservation via votre site. Merci

8/10 Good

Hien, Long an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tot
Tuong doi ok. Gia ca hop ly