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January 2025
February 2025

Homewood Suites by Hilton Columbus Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 326 out of 574 reviews" "
Rating 8 - Good. 123 out of 574 reviews" "
Rating 6 - Okay. 65 out of 574 reviews" "
Rating 4 - Poor. 32 out of 574 reviews" "
Rating 2 - Terrible. 28 out of 574 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 3 nights in Sep 2024

6/10 Okay

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in from a cruise and stayed one night before heading to Arkansas and to visit with family. The only problem we had was that we booked a 2 bedroom suite as there were 5 of us and they gave our room away and we got 2 rooms with kings so two people had to sleep on the pull out couch. Not good when you are 74 years old.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean and nice. Only downside I saw was they don’t have cameras in the hallways. I stayed on the 4th floor and I didnt see any cameras on the floor.
Stayed 1 night in Aug 2024

8/10 Good

Zuriel, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not going to lie, I was expecting less. I was surprised to see cooking utensils, pots, pans, glassware, dishes, dishwasher and more. Everything we needed for our stay to cook or dine in. We loved everything about the room. Although, our bathroom door couldn't shut and the handle was on backwards. The shower pressure was a bit challenging. Water was scorching hot, and it was a hit or miss getting the right temperature, lol. HOWEVER...I have a medical condition that doesn't allow me to sleep very well and I wake from a dead sleep due to massive migraines. Not once did I wake from noise, pain or being uncomfortable. I slept soundly!! I would DEFINITELY be returning here and would GLADLY take the same room to get this same rest that we did. The 2nd best thing is THE STAFF!!! OMG, the staff here are amazing!! Constantly greeting you, bidding you a good morning/day. Asking how your day is going and offering assistance. When I say this staff are amazing. We had a horrible trip coming in. What was supposed to be a 5 hour trip, took 14 hours. When arriving at the hotel 8/23/24. Miya, the receptionist, was getting screamed at by an entitled, old hag!! Complaining that no one was available to take her bags upstairs or park her car at MIDNIGHT. Not once did she break character and was professional. Staff here made this stay WORTH IT!! I can't wait to come here again just to here their friendly voices. WE LOVED IT HERE!! We loved it here so much that we became members!! Thx to Miya😉
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Nice and clean and excellent customer service from the staff
Stayed 1 night in Aug 2024

8/10 Good

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not everything worked fire pit did not work me and barbecue or was not working
Stayed 3 nights in Aug 2024

8/10 Good

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service
The fire pit was not working. One of the barbecuers did not work the front desk staff was unsure on how to even light it.
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had roaches in our room!
Stayed 2 nights in Aug 2024

8/10 Good

Jane, Fort Myers

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The decor is a little tired & needs updating. Our room was clean & comfortable
Stayed 3 nights in Mar 2024

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Doris

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Paid for 2 bedroom suite, for me and my family of 6 . When I got there they gave my room away and gave me 1 queen bedroom. All they have was a double. That was terrible. Sofa stained, bedroom no tv , no room phone, bedroom ac was leaking so half the carpet was wet. Paid over $350 to be uncomfortable When a double is $200 And got zero sleep, back hurt, so disappointed. Every stay I have always booked 2 bedroom so for management to give my room away to a friend reunion group . And inconvenienced my family and ruined are visit. Front desk lady tried to make it right but over charger my family. We was left feeling strand and helpless with 4 babies under 6.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families friendly staff
Our one night stay was great. There was plenty of room for our large family. The TVs worked great and second bathroom was so helpful. The staff were so very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came down for my graduation from Columbus State. The stay was great.
Stayed 1 night in May 2024

10/10 Excellent

Charisma

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Thex staff was friendly and professional. Thank you!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location! Amazing staff! Beautiful room! Delicious continental breakfast!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Everyone we encountered was very friendly and helpful! Living Room/Kitchen area was spacious, bed was very comfortable. One of the best stays we have had in a while. Highly recommend!!
Stayed 1 night in May 2024

2/10 Terrible

Heidi

Travelled with family
Disliked: Staff & service
Room canceled by property day of reservation
Our reservation was for 3 nights and booked 2 months in advance. This reservation was canceled by the property at 3:15pm via email while we were flying into Columbus, GA for a graduation. When we arrived we were told they had cancelled our reservation, were sold out and did not have a room for us. The rest of family was also staying in the hotel for 3 nights. This was very upsetting. Hotels.com helped us book with another the Clarion and it was very dirty and 2 miles away from family. This made it very difficult to coordinate with family that was staying in our original hotel and spend time with them. I booked this hotel 2 months in advance and for 3 nights. This reservation was cancelled the day of checkin. Imagine this happening to you when you have planned to visit with family and fly in only to find that your hotel has canceled your reservation and you have to stay in a different hotel miles away from your family that you haven’t seen in over a year. This was very upsetting. There has not been any compensation for this issue.
Stayed 3 nights in May 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

PHILIP

Travelled with family
Liked: Cleanliness, staff & service, amenities
The furniture in our room was very dirty, the Sofa and Chair had several stains. The beds were very comfortable, over all a great stay, just needs to be updated a little.
Stayed 1 night in May 2024

2/10 Terrible

Jill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We didn’t stay left upon arrival secondary to the condition of the hotel
Stayed 1 night in Apr 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area many restaurants and very good staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Doris

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Raif

Stayed 3 nights in Mar 2024

8/10 Good

Daniel

Travelled with partner
Liked: Staff & service
Workout space was a disappointment; small and dirty.
Stayed 3 nights in Mar 2024