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Very nice hotel. Everything you need is within a 5 minute radius.
christopher
Stayed 1 night in Jun 2024
4/10 Poor
Stephanie
Business traveller
29 Jun 2024
Liked: Cleanliness, staff & service
Extremely loud inside my room; I heard people vomiting, screaming, fighting, and honking horns 3 of the 6 nights I was there until about 5AM. The AC was broken. The most significant thing that I am deeply disturbed by is after I checked out, I received a call from reception regarding an item in my trash can and asked if I meant to leave it behind.They went through my TRASH!! That’s very personally violating! The staff was otherwise awesome.
So… for the amount that you pay per night it totally was not worth it. I said that it still was not even a refrigerator or microwave in the room. Great location but not The price. You are basically paying for location.
Donna
Stayed 2 nights in Apr 2024
4/10 Poor
Holden
Travelled with partner, Travelled with group
18 Apr 2024
Liked: Amenities
Disliked: Property conditions & facilities
The Air Conditioning didn’t work so it made our stay miserable, but other than that it nice.
SAKS is one of the few higher-end modern hotels in the area so I wanted to try it. I think I was expecting more based on the photos but it is actually a bit worn-down. It has a modern-minimalist vibe and when you go minimal you better make sure that those minimalist elements are clean and perfect but the details needed some attention especially considering the price point.
I liked it but I didn't love it. I
The property is the best in Kaiserslautern for its quality and location but it has no American TV channels and spotty Internet which is a problem for business travel. The internet did not support netflix channel either. There are more cost effective options when you factor in cost of parking and breakfast ( although the free breakfasts are generic) that the cost of the stay at this hotel can be double what some other nearby chains would be recommended which by the way at least have a few English TV programs.
Picture when booked showed a walk-in shower which I’d did not and tub made cleaning difficult. Sheets were not good, bed felt cold not sure if plastic underneath but your body would stick to the sheets. Would not recommend
Shower door was off it’s tracks, unable to operate. Old carpet heavily perfumed. AC did not work. Heated towel rack inoperable. Expected more for the price.
A/C was not working properly, the front desk staff and breakfast area staff was super friendly but they guy in the bar had an horrible attitude and treat us like he didn’t wanted to be there .