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Best Western Heritage Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Heritage Inn

Exterior
Fridge, microwave, coffee/tea maker
Outdoor pool, pool loungers
Lobby
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
4600 Clayton Rd, Concord, CA, 94521
  • Newhall Community Park
    6 min walk
  • Markham Regional Arboretum
    3 min drive
  • Pixieland
    5 min drive
  • Concord, CA (CCR-Buchanan Field)
    17 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Clarion Hotel Concord/Walnut Creek

Pool
Breakfast included
Parking included
Free WiFi
3.5 out of 5, Good, (1002)
The price is NZ$183
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Clarion Hotel Concord/Walnut Creek

About the area

Concord

When you stay at Best Western Heritage Inn in Concord, you'll be near the airport, within a 5-minute drive of Newhall Community Park and Markham Regional Arboretum. .This hotel is 2.6 mi (4.2 km) from Contra Costa Canal Trail and 2.9 mi (4.7 km) from Pixieland.

What's nearby

  • Concord Pavilion - 5 min drive
  • Todos Santos Plaza - 6 min drive
  • The Veranda - 9 min drive
  • Six Flags Hurricane Harbor Concord - 9 min drive
  • Sunvalley Shopping Center - 9 min drive

Getting around

  • Concord Station - 8 min drive
  • Antioch-Pittsburg Station - 22 min drive
  • Concord, CA (CCR-Buchanan Field) - 17 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Taco Bell - ‬2 min walk
  • ‪Buttercup Grill & Bar - ‬9 min walk
  • ‪Nation's Giant Hamburgers & Great Pies - ‬1 min walk

About this property

Best Western Heritage Inn

Hotel in Concord with a fitness center and a 24-hour front desk
Best Western Heritage Inn offers 121 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a ballroom, and a vending machine.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Concord? This hotel has 2900 square feet (269 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • Business centre
  • Conference space (2900 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Heritage Concord
Best Western Plus Heritage Inn Concord
Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Best Western Heritage Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 348 out of 1003 reviews" "
Rating 8 - Good. 309 out of 1003 reviews" "
Rating 6 - Okay. 164 out of 1003 reviews" "
Rating 4 - Poor. 97 out of 1003 reviews" "
Rating 2 - Terrible. 85 out of 1003 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Stayed 3 nights in Aug 2024

10/10 Excellent

Tami

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Josie S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great, thank you
Stayed 1 night in Sep 2024

8/10 Good

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fact that the property was across a shopping area which made it convenient if you need something to eat or want to shop.
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Great location clean comfortable room.
Stayed 1 night in Sep 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Lots of cigarette butts in the rocks outside the rooms downstairs.in room #236 you have to hold the lever on the toilet down to get water back in,the handle in the bathroom sink was very wobbly,there is a 2 “ gap under the front door inside large enough to let insects/spiders in.2 nd time we have stayed here for a concert but our last!
Stayed 1 night in Sep 2024

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Aidee

Disliked: Staff & service
I accidentally typed the wrong date during booking. Both Expedia and myself reached out to the hotel miltiple times to make an exception and change the date for me to the correct date. No one responded at all. I ended up paying for the room but never actually stayed there. Its probably the worst booking experience ive ever had. I dont think i will ever book with Best Western again. Super poor customer service overall.
Stayed 1 night in Aug 2024

8/10 Good

James, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient
Stayed 1 night in Aug 2024

6/10 Okay

Lee

Travelled with family
Disliked: Amenities
Stayed 1 night in Aug 2024

6/10 Okay

Kaiziah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So horrible they are there, no empathy! I got into a car wreck n didn’t gave my phone got out the day of my stay at 6pm. They didn’t care they charged me anyways
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the Concord Pavilion and the Foo Fighters show we were attending.
Stayed 1 night in Aug 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
We stayed at this property several times a year, close to shops dining and attractions
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

6/10 Okay

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The cooler must've had a leak because it smelled musty and the carpet was damp. There was three long dark hairs in the bathtub when we got there. Or hair is blonde. The showers are great but very noisy. People were swimming at 2am doing cannonballs and left cans and towels all over the pool area. The staff was very kind and the breakfast was very nice! Good Internet.
Stayed 1 night in Aug 2024

6/10 Okay

Victoria

Stayed 1 night in Aug 2024

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Susan, Salem

Good variety of food for breakfast. Spacious room, very clean. Bed was great! We slept well!
Stayed 1 night in Aug 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Blaine, Merced

Business traveller
Liked: Cleanliness, amenities
Solid place to stay for decent price…
Stayed 1 night in Aug 2024

8/10 Good

LORAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The ares was close to food, and gas. Staff friendly. Room was large.
Stayed 2 nights in Aug 2024