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Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

Bathroom
Meeting facility
Restaurant
Meeting facility
Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
One West Street, Pittsfield, MA, 01201
  • Berkshire Museum
    3 min walk
  • Colonial Theater
    4 min walk
  • Berkshire Athenaeum
    4 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    8 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Best Western Plus Berkshire Hills Inn & Suites

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1000)
The price is NZ$187
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Best Western Plus Berkshire Hills Inn & Suites

About the area

Pittsfield

A stay at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel places you in the heart of Pittsfield, within a 5-minute walk of Berkshire Museum and Colonial Theater. .This hotel is 7.6 mi (12.2 km) from Jiminy Peak Mountain Resort and 0.2 mi (0.4 km) from Berkshire Athenaeum.

What's nearby

  • Berkshire Museum - 3 min walk
  • Colonial Theater - 4 min walk
  • Berkshire Athenaeum - 4 min walk
  • Bousquet Ski Area - 7 min drive
  • Tanglewood Music Center - 14 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 8 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Ayelada - ‬12 min walk
  • ‪Tito's Mexican Grill - ‬3 min walk
  • ‪Hot Dog Ranch - ‬10 min walk
  • ‪Dotties Coffee Lounge - ‬11 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

Hotel in Pittsfield with a health club and a 24-hour business center
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel offers 179 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 179 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and 10 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free off-site parking within 499 ft

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 12.99 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool
  • Public winery tours
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 10

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 97
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel Hotel

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 287 out of 703 reviews" "
Rating 8 - Good. 214 out of 703 reviews" "
Rating 6 - Okay. 106 out of 703 reviews" "
Rating 4 - Poor. 58 out of 703 reviews" "
Rating 2 - Terrible. 38 out of 703 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness
We had a great stay. Out in room refrigerator was t working but after calling the front desk, it was quickly replaced. Shower head placement was a bit unusual but after the first night of limited hot water, it was back to hot the rest of our stay. Towels were replaced frequently. Beds were comfortable. The one thing needed is better soundproofing to limit the noise we heard in the hallway.
Stayed 5 nights in Sep 2024

2/10 Terrible

Rena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very disappointing. After a long day of work, I just wanted a clean hotel to take a shower and there was no hot water and this was not able to be fixed until Monday and I was there on Saturday. The whole hotel was desirable and needs a big renovation hopefully they won’t give me the runaround for a full refund.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great pool and restaurant/bar.
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Liked: Amenities
Great
Stayed 2 nights in Sep 2024

8/10 Good

Norman, Plainview

Travelled with partner
Liked: Amenities
Comfortable stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

6/10 Okay

Jose, Shrewsbury

Travelled with family
Liked: Staff & service
The parking garage on the property was shut down, so we had to drive to the next block to the parking lot of a TD Bank.
Stayed 1 night in Aug 2024

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Was ok
Was ok. Property is in need of some renovation. The packing garage has been out of commission for over three years. You have to pack offsite. The roof in the pool room was leaking when it was raining. Other than that, the room was clean. The staff was pleasant.
Stayed 2 nights in Aug 2024

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and updated. We loved our stay. Pool was amazing and the food at the restaurant was delicious!!
Stayed 1 night in Aug 2024

6/10 Okay

Gabi, Fairfield

Liked: Staff & service
The phone in my room didn’t work so I could t calm the front desk or other guests in the hotel. There was some kind of spring Sri Kong out from the base of the bed which caught my leg twice.
Stayed 3 nights in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

donna, Pleasantville

No parking. Had. To carry items to a parking lot. Valet not easily found. Room not ready until 3 pm. Had no where to change for a wedding. Did not volunteer to store luggage.
Stayed 1 night in Aug 2024

8/10 Good

RUSONG, Oakdale

Ok
Stayed 1 night in Aug 2024

8/10 Good

keith

Liked: Cleanliness, staff & service, room comfort
We would stay again.
Very convenient location. A dated hotel but you can tell they are trying hard to update everything. Clean property and well staffed. No issues with the rooms. The only drawback is the parking. The hotel parking garage is closed and we had to park a block away. They did offer valet parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

jeanne, Buzzards Bay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked pool . Food in restaurant just ok and was expensive . Needed a rollout bed and received quickly which was appreciated . Room was comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Led Me to a Town I'll Look Back with Fondness
We chose this hotel for economy. But...it's location in a historic town was a huge surprising benefit!
Stayed 1 night in May 2024

6/10 Okay

Carolyn, Flemington

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Parking garage was closed and although the valet parking was free, it was inconvenient. Room shape was odd. Only bathroom light switch on outside of bathroom also controlled one of the bedroom lights. Carpet was sticky in areas. Room door opened directly out to pool area. No central air conditioning, free standing units with tube vents through window to outside. Appeared to cater to long term tenants with full kitchen and more storage than standard rooms.
Stayed 1 night in Aug 2024

8/10 Good

Daquiri

Travelled with family
Lack of parking
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking is still remote because of crumbling garage. Desk staff were not very professional. Cleaning staff were very professional and polite.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth, Pittsfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Stanley

Liked: Staff & service
Parking at night, in the rain
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Victoria

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2024