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BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen

Beach nearby, white sand, beach cabanas
Beach nearby, white sand, beach cabanas
Premium Room, Ocean View | View from room
Point of interest
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle 6 entre Avenida 15 y Avenida 20, Playa del Carmen, QROO, 77710
  • Mercado Playa del Carmen
    2 min walk
  • Central Square
    3 min walk
  • Quinta Avenida
    3 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    8 min walk

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Ocean View

Premium Room, Ocean View

Premium Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Similar properties

Outdoor pool

Cache Hotel Boutique - Adults Only

Pool
Breakfast included
Free WiFi
Restaurant
4.1 out of 5, Very good, (557)
The price is NZ$89
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Cache Hotel Boutique - Adults Only

About the area

Playa del Carmen

BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen is centrally located in Playa del Carmen, a 3-minute walk from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.8 mi (1.4 km) from Mamitas Beach and 1 mi (1.6 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.8 km
  • Mamitas Beach - 14 min walk - 1.3 km
  • Xcaret Eco Theme Park - 13 min drive - 9.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪YUM YUM by GEORGE - ‬2 min walk
  • ‪Las Quecas de Playa - ‬1 min walk
  • ‪El Cahuamo - ‬2 min walk
  • ‪Babe’s Noddle & Bar New Location - ‬6 min walk
  • ‪Mercado los Portales - ‬1 min walk

About this property

BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen

Hotel with free breakfast, a quick walk to Playa del Carmen Main Beach
BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen offers 37 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 37 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen. A complimentary continental breakfast is served daily from 8:00 AM to noon.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
A complimentary continental breakfast is served each morning between 8:00 AM and noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–noon

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • In-room accessibility
  • Low-height door lock
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 95
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 90

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast.
This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Xcala Illusion Express Hotel Playa del Carmen
Xcala Illusion Express Hotel
Xcala Illusion Express Playa del Carmen
Moon Dreams Playa del Carmen
Collection O Illusion Express
Illusion Xpress by Xperience Hotels
Illusion Express by Xperience Hotels
BFH ATTRACTION Deluxe Hotel Centro Playa del Carmen
BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen Hotel

BFH ATTRACTION Deluxe Hotel, Centro Playa del Carmen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 135 out of 314 reviews" "
Rating 8 - Good. 79 out of 314 reviews" "
Rating 6 - Okay. 40 out of 314 reviews" "
Rating 4 - Poor. 22 out of 314 reviews" "
Rating 2 - Terrible. 38 out of 314 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jul 2024

4/10 Poor

Raul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water
Stayed 7 nights in Jul 2024

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 9 nights in Jul 2024

2/10 Terrible

Saad

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Expedia showed that the deluxe room would have an ocean view but it did not have an ocean view. Besides that towels or not white rather they were yellow.
Stayed 3 nights in Jun 2024

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Wifi never was avaliable, concierge doesnt give solutions to muy questions
Stayed 2 nights in May 2024

6/10 Okay

Michael, Fairfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, modern, and conveniently located, however, there’s a club Nextdoor which blasted loud disco music until 2 am.
Stayed 1 night in Mar 2024

8/10 Good

Mélissa

Travelled with group
Liked: Cleanliness, staff & service
It was a nice hotel, could have used more hot water had to take cold showers half of the week. I also got a few drops of blood on a towel (pimple broke after showering and I didn’t noticed) and was charged 100 pesos for it. Also if you want a blanket you need to ask for one. We thought they only gave sheets and only found out the day before leaving we could ask for blankets, we did ask but seems the cleaning lady forget and therefore never got any. Staff and were friendly. The breakfast was included as indicated however it was about 2 blocks away in another building, please also know only coffee, tea, juice, toast and game are included anything else needs to be paid for.
Stayed 7 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very close to the beach , both ADO bus stations , close to Walmart and the 5th ave. Its a place to sleep , don't expect who nows what. The rooms on the pictures look much bigger then in the reality. Staff at the front desk speaks english. Street gets noisy with music at night but hey its a Mexico. Good ,safe location.
Stayed 8 nights in Mar 2024

10/10 Excellent

Merwie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget hotel, I thought it was great. The safe was new and worked well, the shower was good, and the mini-fridge proved essential. It was an easy walk everywhere I needed to go. The best thing about it, though, was the included breakfast!! It's not at the hotel but at a restaurant just around the corner, and it was wonderful to start each day with a real Mexican breakfast - coffee and a rotating menu that was more than I expected.
Stayed 6 nights in Mar 2024

4/10 Poor

MASOUMEH

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I think the biggest weak point of this hotel is its restaurant and breakfast. It is far from the hotel and not enough proper and acceptable. It is very poor. Also, the pool of the hotel is very small and its water doesn't clean regularly.
Stayed 5 nights in Feb 2024

4/10 Poor

Jovana

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel looks more like a hostel and doesn't match the photos you see. Don't let them dupe you like they did me. The property does not feel safe. The rooms are very small. They gave us 2 twin beds for 3 people and that's their version of "double beds". Not sure how this property has the rating it does on Expedia, makes me believe that there are false ratings being added to boost it's appeal.
Stayed 7 nights in Feb 2024

2/10 Terrible

NICK, hercules

Travelled with partner
Disliked: Staff & service, amenities
My wife and I checked in to BFH Hotel on Tuesday February 20. Our plan was to stay from the 20th - 23rd, however, we only stayed two nights, because on the second night, the guys across the hall from us were very loud and woke us up two nights in a row. They were yelling, cursing, fighting outside in the hall way in front of our door. This scared my wife, and wanted to leave that night at 1:00am. I told her that we would leave tomorrow morning. Although we had paid for three nights, we only stayed for two night, because we felt it was unsafe to stay at your hotel. Plus, there were no phones to call the front desk, and my wife did not feel safe for me to step out the front and leave her alone in the room. Furthermore, we requested two more pillows and a blanket, but were told you didn't have any extra pillows or blanket for us. We also asked for towels and were told we cold only get towels every two days. Finally,I reserved at your hotel, because your online website shows that you serve breakfast, yet there was not breakfast or coffee. On the day when day we checked out, the font desk guy said sorry we don't offer refunds. This is unfortunate! You hotel is nice but needs needs a lot of services for clients, such as towels daily, phones in the room, breakfast service as advertised extra pillows and at least one blanket on the bed to stay warm. Unfortunately, we cannot recommend you hotel and will share this information and review with Travelocity and social media,
Stayed 3 nights in Feb 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great place near everything
Stayed 3 nights in Jan 2024

4/10 Poor

Salvador, Schererville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels were only available every 3 days, the shower was never clean, we had to complain to get the room clean, etc.
Stayed 7 nights in Jan 2024

2/10 Terrible

Dave

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was usually no water at all. So no showers or using the toilet. Very noisy hotel. Staff starts making noise at 7am waking people up and not to mention the people who stay theyre! Only 2 towels per room. Not at all a 4 star. More like. 2.
Stayed 7 nights in Jan 2024

6/10 Okay

Zachary

Travelled with group
Liked: Cleanliness, staff & service
Shower was cold and ac didnt really work but it was clean and nice
Stayed 1 night in Jan 2024

8/10 Good

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable place to stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Stayed 1 night in Jan 2024

8/10 Good

Aubree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property was decent across the board. I will say that it was clean, and did have great views from the rooftop. Their pictures and description are very misleading. The beach is multiple blocks away. Easily a 15 min walk at least, thru very crowded areas. For restaurants and clubs, your only a couple blocks away. I definitely recommend parking on the rooftop parking garage, around the corner. Much cheaper than parking on the street and your car will be safe.
Stayed 1 night in Jan 2024

8/10 Good

timothy, williamstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Valeria Alexandra

Disliked: Property conditions & facilities
Location is perfect, but the hotel is noisy, smell bad and in 5 days they never got my towels changed and did not clean my room. The breakfast is another location and it is a joke.
Stayed 5 nights in Dec 2023

4/10 Poor

Bruce

Disliked: Amenities, property conditions & facilities
When I arrived at the front desk the guy was using the computer, but didnt have a second to look up and greet me. He continued doing his thing for a minute or two then finally acknowledged me. To me, the first impression is super important so if it were me behind the desk I would have stopped for a second to greet the guest and tell them that I would be right with them. I would have been more than satisfied with that. It's those little gestures that make the difference. The room was small, but clean and decent looking. The bed and pillows were rather firm for my liking, but ok. I ended buying a pillow at Mega store for $15 which helped. Hotel only provided light sheets and no heavier bed cover which I found inadequate. Shower was plenty strong must say, however, there was no water on 2 separate days. Room came with a small fridge, but it only worked while you were in the room because you have to insert your room key into an electronic reader each time you enter your room which activates power. So you can't store food in it during the day when you are gone because it will go bad. That didn't make much sense. Like clockwork, a rooster next door would "cockldoodldoo" early every morning endlessly. Not to mention 2 lil dogs would bark all day and night pretty well everyday. Also, there is hostel across the street that hosts late night parties every couple of days so I recommend earplugs if you want to actually sleep. Ok, I get it, it's a party town. Won't return.
Stayed 12 nights in Dec 2023

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy comodo , limpio y todo el personal muy amable!!!
Stayed 3 nights in Dec 2023

2/10 Terrible

Fernanda

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Las fotos que publican se ven muy lindas comparado con la realidad, es sucio, tiene olor feo, los baños de las habitaciones no parece que los lavaran pues huelen a orines, la cama con un colchón super duro, el control remoto de la TV no funcionó, durante nuestra estadía no hubo agua ni para bañarse, mucho menos para beber, mucho ruido de taladro y música hasta altas horas de la noche, el administrador no gestiona ni resuelve y tiene una actitud pésima. No lo recomiendo.
Stayed 4 nights in Dec 2023

10/10 Excellent

Philbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way nice area hotel and being on the top floor we had a great view of the ocean and the downtown area.
Stayed 7 nights in Dec 2023