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El Dorado Maroma, Catamarán, Cenote & More Inclusive

4.5 star property

Photo gallery for El Dorado Maroma, Catamarán, Cenote & More Inclusive

Private beach, white sand, snorkelling, 2 beach bars
SWIM UP SUITE | Terrace/patio
Outdoor banquet area
Private beach, white sand, snorkelling, 2 beach bars
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • On private beach
  • Bar
  • All-inclusive
  • Pool
  • Breakfast included

Explore the area

Map
Playa del Carmen, QROO
  • Maroma Beach
    ‪1 min walk‬
  • Virgen Beach
    ‪4 min walk‬
  • Playa Paraiso Golf Course
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE

HONEYMOON SUITE

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE

PRIVATE POOL SUITE

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE

SWIM UP SUITE

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE

JUNIOR SUITE

JUNIOR SUITE

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

El Dorado Royale, Catamarán, Cenote & More Inclusive

  • Pool
  • All-inclusive
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, (352)
The price is NZ$1,080
for 1 room
includes taxes & fees
9 Mar - 10 Mar
El Dorado Royale, Catamarán, Cenote & More Inclusive

About the area

Playa del Carmen

Located in Playa del Carmen (Maroma), El Dorado Maroma, Catamarán, Cenote & More Inclusive is within a 15-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. .This all-inclusive hotel is 7.4 mi (11.9 km) from Gran Coyote Golf and 10.4 mi (16.8 km) from Mamitas Beach.

What's nearby

  • Maroma Beach - 1 min walk
  • Tres Rios Ecopark - 12 min drive
  • El Camaleón Mayakoba Golf Course - 12 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive
  • Paradise Beach - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬16 min drive
  • ‪Pajarito - ‬11 min drive
  • ‪Chaya - ‬14 min drive
  • ‪Bella Vista buffet restaurant - ‬16 min drive
  • ‪El Mirador Lobby Bar - ‬16 min drive

About this property

El Dorado Maroma, Catamarán, Cenote & More Inclusive

Adults-only beachfront hotel with 4 outdoor pools
El Dorado Maroma, Catamarán, Cenote & More Inclusive offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 149 air-conditioned rooms featuring free minibar items and DVD players. Rooms have private balconies or patios. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access and concierge services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at MIO CUCCINA ITALIANA, one of the hotel's 4 restaurants, or stay in and take advantage of the room service. Wind down with a drink at one of the 4 bars/lounges or 2 beach bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
MIO CUCCINA ITALIANA - This restaurant specializes in Italian cuisine and serves dinner only.
CARIBBEAN GRILL - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
LIMA LIMÓN - This restaurant serves breakfast, lunch, and dinner. Open daily.
PAPITOS GOURMET BEACH - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24 SWIM-UP BAR - This bar is located by the pool. Open daily.
Room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 beach bars and 4 bars/lounges
  • Room service available

Restaurants on site

  • MIO CUCCINA ITALIANA
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • PAPITOS GOURMET BEACH
  • 24 SWIM-UP BAR

Things to do

  • 4 outdoor pools
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Snorkelling

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch smart TV
  • TV/satellite channels
  • DVD player

Food and drink

  • Free minibar

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

El Dorado Maroma, Catamarán, Cenote & More Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 70 out of 85 reviews
Rating 8 - Good. 10 out of 85 reviews
Rating 6 - Okay. 3 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria Alethea Nova

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was pretty great. The staff is friendly and extremely helpful. It’s very easy to get from point A to point B. The food was a win regardless of where you decide to dine. The only downsides to our experience were the wildlife around the park and the slippery floors in the room. The caotis around the property were at first a novel experience. However, they quickly became bothersome; being known to jump onto outdoor dining tables, steal food from dining guests, and occasionally bite patrons as well. Our room, while clean and well maintained, was prone to accumulating condensation on the tile floors. These conditions proved dangerous in one instance with a pretty hard fall that resulted in some aching a bruising. Despite these minor inconveniences, I would be open to staying again. Though the absence of these issues would have made our stay perfect, I would still say the stay was lovely.
Stayed 6 nights in Nov 2024

10/10 Excellent

tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 5 nights in Nov 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here! Service and people were wonderful! We were looking for quite and low key and couldn’t have asked for more.
Stayed 3 nights in Nov 2024

8/10 Good

Polina Gennadievna

Stayed 7 nights in Oct 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous “low key” stay at this property. Everyone was friendly and helpful! Beautiful grounds. Every meal was delicious! Highly recommend!
Stayed 7 nights in Oct 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 7 nights in Oct 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Overall we enjoyed our stay. Clean room, good food, good drinks, true all-inclusive experience. Almost no nightlife, no snack options (except sit down full meals), no indoor/weather protected drink/bar options, no American TV channels (tough for sports fans or to see news updates). A few instances of waiters not being able to speak English well enough to explain menu options. Also asked to sit through sales pitch become “members”…basically a time share sales pitch. Overall a good experience in spite of the negative mentions above. Nice property!
Stayed 6 nights in Oct 2024

10/10 Excellent

Anne

Very relaxing. Staff was great
Stayed 4 nights in Oct 2024

8/10 Good

anthony, Ballwin

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Stayed 5 nights in Aug 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil escape.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marina

Stayed 7 nights in Aug 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EDM was amazing!!! ALL staff were attentive and helpful from the time we arrived to the time we left. I had so much enjoying the amenities. The beach, the swim-up pool bar, and the entertainment at Rick’s. I visited with a group and we enjoyed everything. I upgraded from a private pool suite to a swim-up suite. The bathroom with the toilet room needs some updating, but besides that, everything else looks great. I also would love if they upgraded the food options. Some restaurants were, some were closed, some served different items on different days. I think something consistent at each restaurant with different options would be great. I will definitely visit again and recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Frederick Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have had a better experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christine Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to go back
Stayed 5 nights in Aug 2024

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Maroma very much. Loved how clean safe and quiet the resort was. Food was great especially the buffet at the fiesta was my favorite. Thank you Maroma ^_^
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to Mexico and El Dorado Maroma exceeded our expectations! The property was quiet, clean, and staff was very nice and professional. The beach was nicest beach we've ever been on. Sand is really soft. Lots of activities if you choose. Room was very spacious and clean. We loved Papitos! Stay here if you can as you won't regret it. We will be back!
Stayed 6 nights in Aug 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my partner for 5 wonderful days. The property was beautiful and we were very happy with our room. The ocean was spectacular and pools were excellent as well. But the best to us hands down were the staff who always went out of their way to make sure we were happy, and the food. The only area that could use improvement is greater clarity around who works for what company; we were confused by the difference between El Dorado staff, Lomas Hospitality, and Exotic Travellers, the latter of which we were led into a timeshare-type presentation (done really well! but not for us). Not fully understanding what Lomas was, and how it related to our airport transfer versus speaking with other staff caused some stress.
Stayed 5 nights in Aug 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service and staff were awesome. The beach is incredible. A very peaceful resort. Just what we were looking for.
Stayed 5 nights in Jul 2024

8/10 Good

Brian David, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

CHARLES EDWARD FLOYD, Westwego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin! the resort was amazing the food was good and not just generic resort food. Papitos was by far my favorite restaurant. Breakfast, lunch, and dinner was amazing. The catamaran ride was an added bonus. The beaches were perfect, It wasn't crowded. I had a blast. Eli our concierge was on point! she was so helpful and made sure all our needs were met. We even sat through a timeshare presentation and received a free massage at the spa for our troubles. The presentation wasn't that bad so spend the two hours, cause trust me its worth it. Oh and the junior sweet was anything but junior. The room was huge. Literally the biggest room I've ever stayed in. Fridge was stocked with waters, soda, and beer daily. All the bar staff was nice, I would recommend to bring small bills for tips. Those folks work hard and make each guest feel special. I know this review doesn't do them any justice, but you cant do wrong here. Would come back without a doubt. Thanks again Eli!!!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Armina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the place is lovely. Exceptional service whereever we went. We had delicious food in the restaurants, with care about allergens and our food preferences clear. Generally low crowd level made the experience exceptional, just what we were looking for.
Stayed 5 nights in Jul 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very hospitable. The grounds were very well maintained. The restaurant on the adjacent hotel was a 5 star dining experience $120 a person
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a quiet quaint place to go, this is it! The staff was amazing. They always went out of the way to ensure you were having a great time and had everything you need. The beach was amazing, cleaned every morning and almost all day long. Everything was tremendous!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First time there. The food is amazing and the staff incredibly friendly and helpful. Hurricane Beryl came through and they handled it with grit and determination and kept guests fed, liquored, hydrated and safe! Beautiful place and property and even more beautiful people. GO.
Stayed 4 nights in Jul 2024