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The Caribbean Sun Apart Suites

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Caribbean Sun Apart Suites

Family Apartment | Terrace/patio
Point of interest
Point of interest
Point of interest
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
5ta Avenida, No. 156, Entre calle 4 y 6, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • La Vagabunda Centro
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    3 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    10 min walk

Room options

View all photos for Family Apartment (6)

In-room safe, desk, blackout curtains, iron/ironing board

Family Apartment (6)

  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Apartment (Econo Xtudio)

Standard Apartment (Econo Xtudio)

Standard Apartment (Econo Xtudio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Xtudio Balcony Breakfast Included

Xtudio Balcony Breakfast Included

Xtudio Balcony Breakfast Included

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, Balcony

Comfort Apartment, Balcony

Comfort Apartment, Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Family Apartment (4)

Family Apartment (4)

Family Apartment (4)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (874)
The price is NZ$147
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Sofía by Bunik

About the area

Playa del Carmen

With a stay at The Caribbean Sun Apart Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Playa del Carmen Main Beach. .This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 6 min walk
  • Mamitas Beach - 12 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Karen's Restaurant - ‬2 min walk
  • ‪La Vagabunda Centro - ‬1 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬1 min walk
  • ‪The Roof Bar - ‬1 min walk
  • ‪Fusion Beach Bar Cuisine - ‬3 min walk

About this property

The Caribbean Sun Apart Suites

Hotel with free breakfast, steps from Quinta Avenida
The Caribbean Sun Apart Suites offers 10 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cable television is provided. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include express check-in, express check-out, and multilingual staff.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:30 AM

Things to do

  • Access to nearby outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Kitchen
  • Microwave
  • Fridge
  • Separate dining area

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 110
  • 3 steps to reach property
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bidet
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Microwave
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [5ta. Av. esquina con Calle 6 Nte.]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property's beach club is 600 yards (550 meters) away.

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Xtudio
Xtudio Comfort Hotel Xperience Hotels
Xtudio Comfort Hotel Xperience Hotels Playa del Carmen
Xtudio Comfort Xperience
Xtudio Comfort Xperience Playa del Carmen
Xtudio Comfort Hotel Xperience Hotels 5th Avenue
Xtudio Comfort Xperience 5th Avenue Playa del Carmen
Xtudio Comfort Xperience 5th Avenue
Aparthotel Xtudio Comfort Hotel by Xperience Hotels - 5th Avenue
Xtudio Comfort Hotel by Xperience Hotels
The Caribbean Sun Apart Suites Hotel
El Sol del Caribe 5ta Av. Apart Hotel
The Caribbean Sun Apart Suites Playa del Carmen
Xtudio Comfort Hotel by Xperience Hotels 5th Avenue
The Caribbean Sun Apart Suites Hotel Playa del Carmen
El Sol del Caribe Apart Suite by BFH Playa del Carmen

The Caribbean Sun Apart Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 74 out of 196 reviews" "
Rating 8 - Good. 62 out of 196 reviews" "
Rating 6 - Okay. 20 out of 196 reviews" "
Rating 4 - Poor. 21 out of 196 reviews" "
Rating 2 - Terrible. 19 out of 196 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: friendly, kind Neat and tidy room
Stayed 2 nights in Aug 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Karina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a great place for a getaway or for locals. Not worth a whole week. You're in the 5ta ave so there is so much to do great location. The rooms are cute loved my little apartment. The staff in person are very helpful and kind. The check in/out system works like an airbnb. Most communication is done through whatsapp. The hotel is right next to a club so the music will not stop till exactly 3am it is super loud. It will make your room shake. Hotel does not include lunch I don’t know why it was offered in my vacation package so that was misleading. The included breakfast is only juice, coffee, and toast. You have to pay for extra for a cooked meal but the food is great. The pool and breakfast is in another hotel it is walking distance like 5 min. Its a nice stay if you would like to vacation on a budget. Thank you!
Stayed 7 nights in Jul 2024

8/10 Good

BISMA

Liked: Cleanliness, staff & service
Amazing area on 5th avenue, everything is walkable. Restraunts, beach and much nore. My shower head the water was just very very slow. Everything else was very good. For this price its an excellent option.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
The room was fine and great location but we were out all the time.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night time, very loud from next door techno "music"
Stayed 26 nights in May 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place for the money
Stayed 4 nights in Apr 2024

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness
The location is great, right on 5th Ave. There is a bar right next store, like share a wall close and it’s loud. So loud that I think my heart was beating to the base of each song. It was hard to hear each other inside our own room. It stops dead at 3am. If you check in late (after 3pm) you have to walk about 300 m down the road to another hotel location to get the keys. Breakfast is not at the location, it’s down 5th ave (out the front doors to the left) at another hotel location. I’m assuming that’s the pool location as well. The actual door to the apartments is super hard to find. There’s no sign, it’s just small letters above the door but it’s beside a tequila store and a silver jewelry store. If you have questions you have to use What’s App to communicate with staff but they’re quick to respond.
Stayed 6 nights in Mar 2024

2/10 Terrible

Andre

Disliked: Property conditions & facilities
Stayed 17 nights in Feb 2024

6/10 Okay

DAVID

Travelled with family
Liked: Cleanliness, staff & service
super noisy . night club opens until 3am .BEFORE 3am impossible to sleep. Now we know no5 ave is busy and noisy street and this hotel is just attached to night club 2- it took one hr for us to find the hotel this problem already mentioned but not fixed . Hotel name on the wall not easily seen . why not put a bigger sign !!! for tourist comfort please. 3-no toilet air ventilation (vent) 4 - for breakfast must go other hotel ‘ 5 internet and tv very slow
Stayed 5 nights in Dec 2023

6/10 Okay

Waldemar

Liked: Staff & service
Disliked: Property conditions & facilities
Laud, next to a night club
Stayed 1 night in Dec 2023

8/10 Good

Michael, Boerne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great price and location but the music is super loud from the clubs and you can’t go to sleep early. The loud music stops around 3am and then there’s another 20-30 minutes of loud singing and yelling.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Spanish-speaking but very nice.
Stayed 4 nights in Oct 2023

6/10 Okay

Clifford

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Tough to get keys, difficult to locate staff but great location and large rooms
Stayed 5 nights in Oct 2023

2/10 Terrible

Carl

Stayed 1 night in Aug 2023

2/10 Terrible

ADRIAN, dallas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Showed up 7/11/23 at arnd 4pm. Was directed to the bldg across to check in... well... there is no one to check us in. Some security lady made us wait with no update who will check us in. Very disappointing.... waited almost an hour in the heat and cramped entryway. I felt we were scammed...messaged them but no response. Working on getting my refund thru travelocity now.

8/10 Good

Ana

Travelled with partner
Liked: Staff & service, amenities
Nice place
Stayed 4 nights in Mar 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean good location But don’t plan to go sleep early There is a noisy bar that goes on Till 3:00am
Stayed 4 nights in Nov 2022

2/10 Terrible

Daniel

Travelled with group
Disliked: Staff & service, room comfort
Not same pictures
There was no WIFI and no hot water
Stayed 1 night in Apr 2022

4/10 Poor

Orlando V

Liked: Staff & service
Disliked: Amenities
Beware - right next to a 2nd story club - super super loud, walls shaking loud. You will get no sleep there. no internet, poor cooling in bedroom, otherwise ok. There are no refunds here, make sure you read the small print. I had to move for peace of mind and lost 5 days rental fees, they didn't offer an alternative even though they own mlultple locations. Expedia was no help in resolving this. Photos make this place look better than it is.
Stayed 7 nights in Mar 2022

6/10 Okay

Krista

Travelled with partner
Liked: Cleanliness, staff & service
Great location on 5th Ave - easy walking distance to shops and restaurants. The unit is very noisy at night and feels like you are going to sleep inside a nightclub The direction to check-in was not clear and we needed help from the store below on where to go.
Stayed 1 night in Feb 2022

10/10 Excellent

Andres Jesus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing, they really made a big impact on our stay. They are very helpful and available 24/7. Emmanuel went above and beyond to help us. The room is really nice with a great view, close to the main bars and a walk to the beach. Would definitely recommend to anyone and would book with them again if we ever go back to Playa del Carmen.
Stayed 7 nights in Feb 2022

10/10 Excellent

Arturo

Travelled with family, Travelled with family and small children
It was a good area very centric
Stayed 6 nights in Jan 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible Check In
The apartment itself was great, perfect location and affordable. However, we the games they tried to pull at check in were a terrible way to start my vacation. When we arrived for check in, we were told that they didn’t have rooms for the night. And, that out of my 6 night stay, they only had rooms for 3 of those nights. The woman at the desk “claimed” to not speak any English and when I called Hotels.com to help, they said they could not get ahold of the hotel (even though I was standing in front of the receptionist at that exact moment) and that they would charge me a fee to cancel the reservation. WHAT?! The only reason my problem got solved is because I put together all the Spanish I had from high school, got real and gave the receptionist some raw New York attitude. Plus my 6’7” boyfriend stepped in to assist. We told her we made a reservation and that she needed to honor it, and that were not sleeping on the street. Period. All of a sudden, she figured it out and we had a room. It’s a shame I had to turn up on vacation. But of course, everything else was smooth after that.
Stayed 6 nights in Dec 2021

2/10 Terrible

Princess

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
They had asked what time I was gonna be there and because my flight arrived late they said that would be fine but once get there it was closed and no one answered! Terrible service if they didn’t wanna accomodate Me and my friends don’t have a hotel.
Stayed 1 night in Sep 2021