A stay at Hotel Hacienda Del Caribe places you in the heart of Playa del Carmen, steps from Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.2 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.8 mi (1.2 km) from Mamitas Beach.
What's nearby
Quinta Avenida - 1 min walk - 0.1 km
Playa del Carmen Main Beach - 2 min walk - 0.2 km
Playa del Carmen Maritime Terminal - 4 min walk - 0.4 km
Mamitas Beach - 15 min walk - 1.3 km
Playacar Golf Club - 5 min drive - 2.7 km
Getting around
Cancun Intl. Airport (CUN) - 51 min drive
Restaurants
āŖMcDonald's - ā¬2 min walk
āŖKaren's Restaurant - ā¬1 min walk
āŖHard Rock Cafe Playa del Carmen - ā¬2 min walk
Central hotel with a 24-hour front desk connected to a shopping center in Playa del Carmen
Hotel Hacienda Del Caribe offers 34 accommodations with safes and coffee/tea makers. Beds feature down comforters. Plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 34 guestrooms featuring plasma televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Hotel Hacienda Del Caribe has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, French, Italian, Portuguese, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour airport pick-up shuttle on request for a surcharge
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Bedroom
Blackout drapes
Down comforter
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Towels provided
Entertainment
Plasma TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning (climate-controlled)
Ceiling fan
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: USD 80 per room
Airport shuttle fee per child: USD 25 (from 1 to 8 years old)
Early check-in fee: USD 20 (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen
Hotel Hacienda Del Caribe Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great staff. Accommodated us as quickly as they could as we were early arrivals. Very clean, ample space in room, good beds. Only thing lacking was a refrigerator š
Restaurant right next door was great, many options in walking distance.
Convenient hotel, shopping and restaurants steps away. Was loud in the night with clubs close by and other loud guests using the pool until late into the night.
This is a lovely, quaint, Mexican-style hotel. The staff was great and very attentive. The hotel is very clean and located centrally in Playa del Carmen - close to the beach, the bus station and 5th Ave. If you are looking for a modern, American-style hotel, this is not for you. You may need to ask for hand towels and supply your own water but the location, the staff and the genuine atmosphere are wonderful.
Verified traveller
Stayed 2 nights in Oct 2024
10/10 Excellent
James
Travelled with family
12 Oct 2024
Liked: Amenities
I enjoyed my stay and will do again if the price is right
James
Stayed 1 night in Oct 2024
10/10 Excellent
Edolina
Travelled with family and small children
9 Oct 2024
Liked: Cleanliness, staff & service, amenities
Room was alittle hot
Edolina
Stayed 2 nights in Aug 2024
4/10 Poor
Jose Meza
Travelled with family, Travelled with family and small children
I used it just for a night but the hotel doesn't have elevators , so first I ask for 1st floor room but they didnt have any available, so I have to take a bike suitcase, and all the other suitcases to the 3rd floor alone in a narrow stairs. Nobody offers any help. Definitively I am not going to recommend this hotel .