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Moonshine Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moonshine Hotel

Outdoor pool
Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)
Family Suite, Multiple Beds, Non Smoking (Master Suite)
Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King) | View from room
Family Suite, Multiple Beds, Non Smoking (Master Suite) | Private kitchen

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1a Avenida Norte, entre 12 y 16 Centro, Playa del Carmen, QROO, 77710
  • Calle 12
    2 min walk
  • El Gobernador
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    7 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    17 min walk

Room options

View all photos for Basic Apartment, Multiple Beds, Non Smoking (Apartment)

Basic Apartment, Multiple Beds, Non Smoking (Apartment)

Basic Apartment, Multiple Beds, Non Smoking (Apartment)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

  • 2.0 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

  • 2.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

  • 4.0 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

  • 1 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Master Suite)

Family Suite, Multiple Beds, Non Smoking (Master Suite)

Family Suite, Multiple Beds, Non Smoking (Master Suite)

  • 3.0 sq m
  • Sleeps 6
  • 1 Twin Bed, 1 King Bed and 1 Double Bed

Similar properties

Exterior detail

Beach House Hotel

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
3.8 out of 5, Good, (410)
The price is NZ$83
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Beach House Hotel

About the area

Playa del Carmen

Moonshine Hotel is in the heart of Playa del Carmen, within a 5-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.2 mi (0.4 km) from Mamitas Beach and 1.2 mi (2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Playa del Carmen Main Beach - 3 min walk
  • Quinta Avenida - 3 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 13 min walk
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬3 min walk
  • ‪Aldea Corazón - ‬3 min walk
  • ‪Las Camelias - ‬3 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Los Tulipanes - ‬2 min walk

About this property

Moonshine Hotel

Hotel with a rooftop terrace, steps from Quinta Avenida
Moonshine Hotel offers 24 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Room service available

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Corner/local shop
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Mosquito nets
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Noraa Inn Playa del Carmen
Noraa Playa del Carmen
Hotel Noraa Inn
Moonshine Hotel Hotel
Moonshine Hotel Playa del Carmen
Moonshine Hotel Hotel Playa del Carmen

Moonshine Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 175 reviews" "
Rating 8 - Good. 36 out of 175 reviews" "
Rating 6 - Okay. 28 out of 175 reviews" "
Rating 4 - Poor. 18 out of 175 reviews" "
Rating 2 - Terrible. 18 out of 175 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ery

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Stephani ivette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar, lo disfrutamos mucho
Stayed 1 night in Aug 2024

4/10 Poor

Brendan, Dallas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mattresses were poor. Rooms need more TLC. A little upgrade would go a long way for this very well located hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

KANWARDEEP, EDMONTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay on budget. Right beside the clubs, restaurants, and market. 3 mins walking distnace to the beach. The front desk staff were super nice. The check in was very quick and so was the check out. Also, the housekeeping found our beach clothes in the bathroom and handed over wihin 2 mins while we were checking out. I'd love to stay again next time.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance from the beach and 5ta avenida, quite centric. Great price for clean rooms, great service from the staff, safe location.
Stayed 3 nights in May 2024

6/10 Okay

Manuela

Stayed 4 nights in Apr 2024

6/10 Okay

Marina

Liked: Cleanliness, staff & service
Good enough for short stay
Stayed 1 night in Apr 2024

8/10 Good

Myrtala, Parker

Travelled with group
It’s great if your main goal is to party till 2 am everyday. Would not recommend if you have kids as it is extremely loud they’re 3 clubs just one building next to the hotel. Important to know.
Stayed 3 nights in Apr 2024

4/10 Poor

Armony

Stayed 3 nights in Mar 2024

10/10 Excellent

VIDALINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very accommodating very nice. Change the beds daily. The staff very accommodating to your needs. This is a hotel for couples only who love night life not for family with children music at a near bar lounge is blasting too loud not able to get a good night sleep. The beach is about two or three blocks for the hotel. A Great place to have breakfast n great sandwiches is at Les Amis inexpensive go see Tony the owner. I did enjoy my stay n staff very helpful to accommodate me for another 2 days. Best wishes Vida

4/10 Poor

Eric

Disliked: Amenities, property conditions & facilities
I stayed one night from 11-12 March. There is constant loud noise late at night from a few open patio dance clubs around the corner that continue until around 2AM. I sleep with earplugs as I normally live near a runway, but the noise cut through the earplugs along with white noise from the air conditioner. There was a loud, rapid knocking noise that jolted me awake twice between 10PM and 1AM.  I'm not certain if it was a water pump, air compressor, or something else mechanical that was left on overnight. The room was clean, the A/C unit worked well and the wifi worked semi-frequently. If you're in Playa to party, this might be an economical option if you're out late.  I was here for one night prior to flying and I had an rotten sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near all the excitement and beach!
Stayed 1 night in Feb 2024

2/10 Terrible

Gabriel

Stayed 6 nights in Feb 2024

8/10 Good

ROSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuve una experiencia un poco dificil el primer dia, pero Marisol es un sol. Me ayudo y se encargo que mi hijo y yo estuvieramos comodos.
Stayed 2 nights in Feb 2024

6/10 Okay

Ray

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a great hotel if you like to party for free! You will have access to loud music until 3 or 4 AM from the bars around the corner. I got the room on the roof, the stairs were in very bad condition. I wonder why the hotel advertised that they have a swimming pool when they really have a sink...
Stayed 2 nights in Feb 2024

10/10 Excellent

Amalia

Liked: Property conditions & facilities
Everything it’s good
Stayed 3 nights in Feb 2024

6/10 Okay

Marysol

Travelled with family
Liked: Staff & service
Disliked: Amenities
Marysol at front desk is the best !!! She's very friendly and make you feel very welcome to the moonshine hotel
Stayed 2 nights in Feb 2024

2/10 Terrible

Liza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Bad everything else
Noisy, falling apart, shower sprayed entire bathroom, sink smelled like sewerage, mattresses hard, we were told not to leave stains on towels or sheets (who tells guests that?) or we will get a fine. Overall very disappointing.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced
I paid over $80 US a night to stay here. Unfortunately I was booked for 2 weeks. (The pictures are very misleading.) The first week was without hot water and noise so loud from the 5 open air dance clubs on the corner that the walls shook--every night until 2AM. The 2nd week was to a room with a bed only slightly softer than the floor, and internet that went off every 3-4 minutes. Don't stay here!
Stayed 14 nights in Dec 2023

4/10 Poor

Manuel Alejandro

Travelled with group
Disliked: Amenities, property conditions & facilities
The property did not quite meet the expectations for the price we paid. I must mention the property is behind 3 major nightclubs that blast super loud music until 3am; however, that is not within the control of the hotel, and they provide you with complimentary earplugs. The location was really nice (outside the loud music). Items within the control of management include providing you with better quality beds and pillows. The pillow was super hard, I didn't know such pillows even existed. We were 3 people, and they provided us with 1 small shampoo bottle 1 soap bar, and 2 towels; we had to ask for additional items. No conditioner or lotion was available. The second day after cleaning our room, there was no soap left for us at all and no toilet paper. After we asked for it, the person at reception was a bit rude like it's our fault the cleaners didn't leave toilet paper! You must know there rooms are small and dated, and the pool doesn't look like it's swimmable, kind of murky. The air conditioning worked well. Overall, I would not stay here again. Pretty disappointed :(
Stayed 4 nights in Dec 2023

4/10 Poor

Daniel

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Sandeep

Stayed 4 nights in Dec 2023

4/10 Poor

Andres

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Loud Music unable to sleep
this hotel is steps away from 3 major nightclub that have loud music until 2am, making it impossible to sleep. the tv was broken, towels look like rags to clean the floor. I do have to say that the staff did their best to acomodate but the problem is the Owner is a cheap…. that doesn’t want to invest a dime on the properry
Stayed 2 nights in Dec 2023

6/10 Okay

Simon

Stayed 1 night in Dec 2023

10/10 Excellent

Tatia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful trees in the courtyard of the hotel
Stayed 1 night in Nov 2023