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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
Book online or call 0508 283 858 Phone Number

Iberostar Quetzal All Inclusive

4.5 out of 5.0
Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, QROO 0508 283 858
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Parking
Wifi
Smoke Free
Babysitting
24/7 Desk
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Room type Options Nightly price Book
Photo of room
Premium Room, Accessible
35 square metres
2 Double Beds
Room sleeps 1 guest
Select dates to see price
Other room types
Photo of room
Premium Room (Tropical View)
35 square metres
1 King Bed and 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Premium Room (Near Beach)
35 square metres
2 Double Beds 1 King Bed
Room sleeps 1 guest
Select dates to see price
Photo of room
Premium Room (Near Beach)
35 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Last room available
35 square metres
1 Double Bed 1 King Bed
Room sleeps 1 guest
Select dates to see price
Photo of room
Last room available
35 square metres
1 Double Bed 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Premium Room, Accessible
35 square metres
1 Double Bed and 1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Premium Room (Promo)
35 square metres
2 Double Beds 1 King Bed
Room sleeps 1 guest
Select dates to see price
Photo of room
Junior Suite
38 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite, Oceanfront
Room with view
38 square metres
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Photo of room
Premium Room
35 square metres
2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Premium Room, Poolside
35 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite, Oceanfront
Room with view
38 square metres
2 Double Beds 1 King Bed
Room sleeps 1 guest
Select dates to see price
Photo of room
Premium Room (Tropical View)
35 square metres
1 King Bed
Room sleeps 1 guest
Select dates to see price
Photo of room
Premium Room, Poolside
35 square metres
2 Double Beds 1 King Bed
Room sleeps 1 guest
Select dates to see price
Photo of room
Premium Room
35 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite, Oceanfront (Beach Access)
38 square metres
1 King Bed and 2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite, Oceanfront (Beach Access)
38 square metres
1 King Bed
Room sleeps 1 guest
Select dates to see price
Photo of room
Premium Room (Promo)
35 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Penthouse, 2 Bedrooms, Oceanfront (Suite)
2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Penthouse, 2 Bedrooms, Oceanfront (Suite)
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury resort on the beach, with 4 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk

Located in Playa del Carmen (Playacar), Iberostar Waves Quetzal - All Inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive resort is 2.1 mi (3.4 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Japanese cuisine at Bonsai Restaurant, one of the resort's 8 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Iberostar Quetzal All Inclusive

Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All non-motorised water sports included
  • Snorkelling included
  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Aerobics classes/lessons included
  • Scuba diving excursions not included
  • Spa/beauty facilities and services not included
  • Off-site tours not included

Hotel Amenities

  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 350
  • Number of floors - 3
  • Conference space
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Internet access - wireless
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Children's club
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 8
  • Tennis on site
  • Number of outdoor pools - 4
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 7
  • Number of poolside bars - 3
  • Number of beach bars - 1
  • Luggage storage
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Internet access
  • Water dispenser
  • Nature reserve
  • Proposal/romance packages available
  • Banquet hall
  • Eco-friendly cleaning products used
  • Off-street parking
  • Children's games
  • Bicycle parking available

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese

Parking

Free self parking , Free valet parking

Room Amenities

Iberostar Waves Quetzal - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Ceiling fan
  • Desk
  • Premium bedding
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Internet access (complimentary)
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • TV size (measurement) inch
  • Bathtub or shower
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 3
  • Laptop-friendly workspace
  • Composting
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Wardrobe
  • Smooth flooring in room

Where to Eat

Bonsai Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Mare Nostrum Restaurant - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

La Gondola Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Beach Grill Uxmal - This restaurant serves lunch only. Open daily.

La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Kayaking on site
  • Playground on site
  • Snorkelling on site
  • Tennis lessons on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Debit cards

Staffed front desk

Property uses a professional cleaning service

Property is cleaned with disinfectant

Staff wear personal protective equipment

Masks are available for guests

Gloves are available for guests

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property does not follow a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities on site

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Iberostar Quetzal
  • Iberostar Quetzal All Inclusive
  • Iberostar Quetzal All Inclusive Playa del Carmen
  • Iberostar Quetzal Playa del Carmen
  • Quetzal Iberostar
  • Iberostar Hotel Quetzal Playacar
  • Iberostar Quetzal Playacar Hotel Playa Del Carmen
  • Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Iberostar Quetzal All Inclusive All-inclusive property
  • Iberostar Quetzal Inclusive i

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property is professionally cleaned.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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