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Playa Palms Beach Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Playa Palms Beach Hotel

View from property
View from property
Premium bedding, in-room safe, laptop workspace, blackout curtains
Outdoor pool, pool umbrellas, pool loungers
Private beach, white sand, beach umbrellas, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Calle 12
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪1 min walk‬
  • Quinta Avenida
    ‪2 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪17 min walk‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View

Studio, Partial Ocean View

  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen

Apartment, 1 Bedroom, Partial Sea View

  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Playa del Carmen

With a stay at Playa Palms Beach Hotel, you'll be centrally located in Playa del Carmen, steps from Playa del Carmen Main Beach and 2 minutes by foot from Quinta Avenida. .This beach aparthotel is 0.6 mi (1 km) from Playa del Carmen Maritime Terminal and 0.3 mi (0.5 km) from Mamitas Beach.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬3 min walk
  • ‪Mamba - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 39 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and microwaves, and housekeeping is provided daily.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.

Languages

English, Russian, Spanish

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Shampoo
  • Free toiletries

Entertainment

  • 32-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lifts
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mosquito nets
  • Free bottled water

Location highlights

  • Near the sea
  • On the waterfront
  • Next to a golf course
  • In the shopping district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness facilities nearby
  • Golf lessons nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby
  • Theme parks nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Bike rentals nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 39 rooms
  • 3 floors
  • 2 buildings
  • Built in 1997

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 814 out of 1542 reviews" "
Rating 8 - Good. 445 out of 1542 reviews" "
Rating 6 - Okay. 151 out of 1542 reviews" "
Rating 4 - Poor. 60 out of 1542 reviews" "
Rating 2 - Terrible. 72 out of 1542 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Excellent staff
Staff was friendly and helpful. The room was nice and we enjoyed having breakfast brought to us and eating out on the patio
Stayed 5 nights in Sep 2024

10/10 Excellent

Miranda

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We will definitely stay here again! All of the staff were friendly and helpful. Thank you so much for making us feel welcome.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cielito M

Travelled with family
Liked: Cleanliness, room comfort
Very good place, awful beach
Everything was good! Clean, the location and Alfredo doing the check in was so kind. Only the beach is not good, there are boats that don’t let you go into the ocean.
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Roberto A

Stayed 4 nights in Aug 2024

10/10 Excellent

Steven, Pasadena

Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I Loved this hotel, small, quiet, right on the beach n its secluded, we got the studio ocean front room 2nd floor the most beautiful view of playa del carmen room (214) to be exact.......THE ONLY THING i didnt like is our balcony can be accessed by anybody else thts staying in hotel....i rented that particular studio room for me because of the view from our balcony , ...some man came onto our balcony for over 10 mins taping the ocean from my balcony while me n my girlfriend were laying in bed just mins after we did mommy n daddy grown people stuff....i was upset, i didnt make a big deal about it.....the hotel needs to put up small fences with doors on them with room number on the fence to let people know that, that particular balcony is private and has people in the room.....
Stayed 1 night in Oct 2024

10/10 Excellent

pat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Carlos the concierge was awesome and handled all our tour bookings and ws very helpful with suggestions for dinning and and answersd all our questions without fail. The hotel had great air conditioning and everything worked as it should was good all around stay for us. Thanks Playa palms Pat
Stayed 13 nights in Sep 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, amenities, property conditions & facilities
I could live there
Stayed 3 nights in Sep 2024

4/10 Poor

Michael

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Expected much better for the price
Stayed 6 nights in Sep 2024

2/10 Terrible

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Around 11:30pm on the second night, we were woke up by a loud knocking on the door. I opened the door to someone shining a flashlight in my eyes demanding the IDs for my two adult children. Guy gets angry when I ask him why this can’t wait until morning. To this point, he hasn’t identified himself - it is Mexico, it is almost midnight, I just tell him no and shut the door. He kicks the door, then turns around and gets into a loud conversation with another guest across the way. My son and I pushed the breakfast table against the door and tried to get back to sleep. Fast forward to two days later, I finally get a reply from management telling me their security guard had been following protocol. Huh? It was a nice place right on the beach, close to most of the tourist shopping and restaurants. But really, who cares if you are staying at a place where management hires and excuses employees who act like that? After finding out the man worked at the hotel, it was truly strange to think, “Thank God the guy worked there”, because it felt like a Mexico horror story you see on the news from time to time. Shame on management.
Stayed 2 nights in Sep 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Be prepared with Peso coins for the parking meter. The hotel should keep them to sale to you as it’s a huge inconvenience to have to go to the bank to get enough coins. It was a huge problem for me when I was there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leicel

Liked: Cleanliness, room comfort
Beachfront boutique hotel
Lovely place and beach, quiet considering location
Stayed 3 nights in Sep 2024

4/10 Poor

Tiffani

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
There is no parking on the property. You have to park on the street which is metered. You have to have coins to pay the meter. It does not take cards or paper money. Only coins. No one will give you coins but the bank. Therefore, the hotel should keep coins for you to buy so you can pay for parking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gwen

Travelled with group
Liked: Cleanliness, room comfort
Would return
We stayed 2 nights and would definitely return. Property was beautiful, clean and quiet. The room was very comfortable, clean and decorated tastefully. Everything worked properly and we even cooked dinner one night in our kitchenette. Plenty of storage for all of our things to be put away. The pool is smaller but gorgeous and clean. The staff really want you to enjoy your stay and were available as needed to help. Stay here for the Mexico beach vibe, without the noise. Loved it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brendi

Liked: Cleanliness, property conditions & facilities
I really enjoyed my stay at Playa Palms. Check in took minutes, rooms were clean and comfortable and the staff was helpful and friendly. The location is amazing. We walked to Walmart and bought a few essentials. It was a quick and easy walk, maybe 10 minutes. 5 Ave is a very quick walk but the hotel is very quiet and we were there over a weekend. There are boats tied up close to the beach, but you can still get in the water. The city works of Playa work very hard to keep the beach clean and clear of seaweed. I will be back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Eyal

Liked: Cleanliness, room comfort
Great
Perfect location, close to everything, amazing beach
Stayed 4 nights in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness
Friendly staff. We liked the pool it was clean and well kept and decent size. Beach area is so so, hotel is right on the beach at least. Pricing was great. Hotel common spaces are small. Room size was adequate and comfortable.bed.
Stayed 1 night in Aug 2024

6/10 Okay

Brendy

Liked: Cleanliness
Disliked: Property conditions & facilities
i ask for beachfront, there a limit of access to the beach, to many boat parks infront of my room
Stayed 1 night in Aug 2024

10/10 Excellent

Valentina

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables y muy vibes
Stayed 4 nights in Aug 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything about his property was amazing! They have security at night and a beautiful beach to lay on! I think out of 3 places we stayed I would stay here over and over! The best place in town!! I can’t wait to come back!! ❤️
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as advertised and went smooth, would definitely recommend!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dahlia

Travelled with partner
Liked: Amenities
Good hotel, but you can't swim in the beach because there is always boats.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Amenities, property conditions & facilities
I rented what is call the penthouse & the view was beautiful it was right on the beach they offer breakfast for an additional charge which I liked the breakfast was good & they bring it to your room! The staff was very friendly and helpful as well as the night guard very sweet man! The only bad thing was that it didn’t have parking but they have meter parking outside.
Stayed 5 nights in Aug 2024