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Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

5.0 star property

Photo gallery for Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Free minibar, in-room safe, desk, blackout curtains
Private beach, white sand, sun-loungers, beach towels
Exterior
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Carretera Federal 307 Chetumal-Cancún, Km 306.5, Solidaridad, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ‪7 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪10 min drive‬
  • Tres Rios Ecopark
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Tropical View King

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

  • Partial ocean view
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double | View from room

Preferred Club Junior Suite Ocean View Double

  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean View King

  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite

Preferred Club Honeymoon Suite

Preferred Club Honeymoon Suite

  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Junior Suite Swimout

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Swim Out Governor Suite

Preferred Club Ocean Front Swim Out Governor Suite

Preferred Club Ocean Front Swim Out Governor Suite

  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | View from room

Preferred Club Junior Suite Ocean View King

  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out Tropical View

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Swim Out Tropical View

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Swim Out

Presidential Suite Swim Out

Presidential Suite Swim Out

  • Ocean view
  • 174 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

Junior Suite Ocean View Double

  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Tropical View Double

Junior Suite Tropical View Double

Junior Suite Tropical View Double

  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Partial Ocean View King

  • Partial ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front

Preferred Club Junior Suite Ocean Front | View from room

Preferred Club Junior Suite Ocean Front

  • Ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (746)
The price is NZ$2,400
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

About the area

Playa del Carmen

Located in Playa del Carmen (Maroma), Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is within a 15-minute drive of Maroma Beach and Tres Rios Ecopark. .This all-inclusive property is 6.8 mi (10.9 km) from El Camaleón Mayakoba Golf Course and 11.6 mi (18.7 km) from Quinta Avenida.

What's nearby

  • Playa Paraiso Golf Course - 7 min drive - 5.1 km
  • Maroma Beach - 7 min drive - 2.7 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive - 6.6 km
  • Paradise Beach - 10 min drive - 5.9 km
  • Tres Rios Ecopark - 13 min drive - 9.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers 412 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 412 air-conditioned rooms featuring free minibar items and LED televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Seaside Casual Elegance, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 7752 square feet (720 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Seaside Casual Elegance - Onsite seafood restaurant.
El Patio Casual Elegance - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Bordeaux Casual Elegance - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Portofino Casual Elegance - This restaurant serves dinner only. Open daily.
Himitsu Casual Elegance - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bordeaux Casual Elegance
  • El Patio Casual Elegance
  • Himitsu Casual Elegance
  • Portofino Casual Elegance
  • Seaside Casual Elegance

Things to do

  • 2 outdoor pools
  • Archery
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Stereo
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,752 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a strict dress code in certain restaurants.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Secrets Maroma Beach Riviera Cancun
Cancun Secrets Maroma Beach Riviera
Maroma Beach All Inclusive
Maroma Beach Secrets
Secrets Beach Riviera Cancun All Inclusive
Secrets Cancun Maroma Beach
Secrets Maroma Beach
Secrets Maroma Beach All Inclusive
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun All Inclusive
Secrets oma Riviera Cancun In

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1047 out of 1274 reviews
Rating 8 - Good. 148 out of 1274 reviews
Rating 6 - Okay. 54 out of 1274 reviews
Rating 4 - Poor. 13 out of 1274 reviews
Rating 2 - Terrible. 12 out of 1274 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph G DePete Lauri L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed a various secrets properties over the years, this one is hands-down the best. Excellent location on Maroma beach, truly outstanding staff, good restaurants. I paid extra for the honeymoon sweet...large and well appointed, ocean front. Beautiful stay. Only thing I would improve, is the private club has a musty odor, noticed it on my last visit as well. Gym is nice, (it rained a few days so heck, why not work off some tequila), but it could use a little updating for maybe even a slight expansion. Overall...a perfect stay, will go back again....but the secret as Secrets are its people. The employees are 5 star top notch.
Stayed 5 nights in Dec 2024

10/10 Excellent

Barbara

Stayed 7 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ammenities and staff. Food options we fantastic.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Our 4th time here. We love it! A big, fat 5 across the board.
Stayed 6 nights in Dec 2024

10/10 Excellent

Dina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, luxury resort, beautiful pools, fantastic food! 10/10 would recommend all around! This was the best all inclusive we have ever stayed at hands down - we were so pampered and it was hard for us to leave. The only minor down side was that we were asked to attend a 90 min presentation and encouraged to upgrade services (for example, to upgrade to a dinner with champagne on the beach), but overall this did not have an impact on our experience at the resort. Overall, the service at this resort was better than any place we have ever been to!
Stayed 4 nights in Dec 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended this place very clean and food was good
Stayed 4 nights in Dec 2024

8/10 Good

Roman, Eden Prairie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic resort and our 5th year visiting. We still consider one of the best resorts, however we have to call out excessive "upgrades" that we are constantly encountering over the past few years. Confronted not only with $100 mediocre bottles of wine at dinner, but $250-$500 dinner upgrades just to see a christmas show. The biggest change is tightening of regular (not preferred club) beach area and installing "bali beds" in the front and charging $60-100 per day. These are obstructing any kind of a view for anyone else. I understand why they are doing this, however we expect more from a resort of this caliber. I would ask everyone to not pay for these "bali beds" in the front row - if no one pays, they won't have them. It pains us to leave such a critical review, because the staff is so nice, but we find all of the above is a bit egregious.
Stayed 9 nights in Dec 2024

10/10 Excellent

Alejandra Jimenez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inclusive and everyone and I mean, EVERYONE had a welcoming smile and incredible staff that made you feel like home.
Stayed 4 nights in Dec 2024

10/10 Excellent

EDUARDO NAHMAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Kathleen Boyd, Richardson

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort!! Great food, nice suites, staff went above and beyond! So fun. Can’t wait to go back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Maddie Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and customer service was excellent.
Stayed 7 nights in Dec 2024

10/10 Excellent

Nima

Stayed 4 nights in Dec 2024

10/10 Excellent

Dara, virginia beach

Stayed 4 nights in Sep 2024

8/10 Good

Keith

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 6 nights in Dec 2024

10/10 Excellent

Preet

Stayed 5 nights in Dec 2024

8/10 Good

Manisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mixed Experience at the Resort We had a mixed experience during our stay at the resort in Cancun. The staff was incredibly friendly and welcoming, making us feel at home throughout our visit. However, a significant downside was the time wasted on presenting paid services, which felt unnecessary and disruptive to our vacation. While the resort was advertised as all-inclusive, we were disappointed to find that tables with better views of the shows and many desirable areas required an extra charge, which didn’t make sense for an all-inclusive package. On the bright side, the entertainment team was absolutely amazing, bringing so much energy and fun to our stay. The restaurants also offered great food and an enjoyable dining experience. Overall, while there were some positives, the extra charges and upselling detracted from what could have been a more seamless all-inclusive experience.
Stayed 5 nights in Dec 2024

2/10 Terrible

Kathleen, Richmond Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The building is extremely loud and you hear everything - neighbours sounds, footsteps outside and upstairs, as well as doors slamming shut. The beds are also incredibly lumpy and uncomfortable. The pillows have no support. The staff were extremely kind and helpful but this is extremely disappointing that a Hyatt Secrets resort would be in such terrible shape.
Stayed 3 nights in Dec 2024

8/10 Good

Reynaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, service, food, drinks was good but the upgrade I got. Swim out pool and the upgrade they offer me was a second floor room in the preferred area which I told I rather stay the one I got but give me the benefits of the preferred which is the preferred club and 1 more restaurant along with different area pool and they didn’t. In other resorts they done that for me secrets in bávaro Dominican Republic also excellence in Jamaica and I forgot the name of the one in puerto Vallarta but besides that everything was amazing
Stayed 5 nights in Dec 2024

8/10 Good

Ritwik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff do a good job making your stay fun and engaging. One of the most beautiful beach, Maroma and amazing hospitality.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Maroma has to be the best all-inclusive we have been to. We have stayed at other inclusive like the Hyatt turquoise tower and the Dream all-inclusive in Cancun. Those two mentioned resorts do not even compare to the Secrets Maroma. I will be honest, I am particular and have no shame in calling a resort out. This place gave me no issues. * The food was very delicious, I am a bit of a snob when it comes to food but this place had me finishing all of my dishes at multiple restaurants. This is shocking for an all-inclusive, how many times have you paid a few grand to get bland food at the resort? You will not have that issue here at Secrets. Not to mention that the staff are 10/10, super kind, and very attentive. * The shared pool was nice they have 2 big pools that are beachfront. We had our private pool that came with the room we booked. * The beach was perfect; it was one of the best beaches I have been to. I have been all around the world, and this beach is one of the best: clean soft sand and clear ocean water. * The room is soundproof, I have sensitive hearing. I slept very well here. The beds are soft and the room is well-circulated giving you clean fresh air. * Safety is top-notch here. You need to pass 2-3 gates to even be able to enter the property. you're surrounded by thick vegetation so bypassing security is not easy. * Getting kind of lazy right now. My review will not do any justice you gotta just book and check it out for yourself.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. We stayed in swim-up room. Lagoon is nicely heated. Resort has a wonderful staff who work to make your vacation memorable. Breakfasts and lunches are excellent. Dinner restaurants have improved over 5 years ago, not great but good enough. Beach is clean with powder sand. Water clean and not rough. Enough activities to keep you interested being in the same place for your entire stay Highly recommend
Stayed 6 nights in Dec 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is perfect. The food is the best I’ve ever had at an all-inclusive. The property is beautiful and well maintained. The staff is incredibly friendly, helpful and accommodating. We will definitely be back again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were amazing. Friendly. And accommodating. And the food was insanely good
Stayed 5 nights in Dec 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely amazing! The staff is so hospitable and kind, every response is “it’s my pleasure” and “anything is possible”. I’ve been to Mexico four times and stayed at various resorts and this by far was my favorite. The peace and relaxation and just all around access. I also stayed in a junior suite swim out which I highly recommend! I can’t wait to return :)
Stayed 6 nights in Dec 2024

10/10 Excellent

joohee

Liked: Cleanliness, staff & service, property conditions & facilities
Best service
Stayed 3 nights in Dec 2024